Antoine Peltereau-Villeneuve's Resume
Antoine Peltereau-Villeneuve
------------ | ------------
3450 Sacramento St. mb#435 | San Francisco, CA | 94118
PROFESSIONAL EXPERIENCE
Bespoke Interior Staging, San Francisco, CA Part-time (until I find a job in my field)
• Home Staging Assistant
• Acquired a keen eye for aesthetics
Club Mediterranée March 2018 –March 2020
Punta Cana, Dominican Republic (Occupancy: 2,200 guests; PR Team: 17 people)
Port Saint Lucie, FL (Occupancy: 1,200 guests; PR Team: 4 people)
Guest Relations Coordinator
• Served as a liaison between multicultural (VIP) guests and property to ensure an extraordinary experience
• Acted as a concierge service for all guests requests
• Polyvalent in all departments (front desk, back office, housekeeping, animation, sports)
• Contacted all VIP clients prior to their arrival for all specific inquiries
Selavi Global/French Tuesdays, Los Angeles, CA June-August 2017
French Tuesdays Community Manager/VIP Host/Promotion Manager
• Managed the Customer Relations Management (CRM) program
• Rebuilt the French Tuesdays Los Angeles Member Community: around five thousand members
• Supervised VIP clients during the Splash Night LA events and ensured quality of service and upsold bottle service
• Identified and engaged Key Opinion Leaders
• Created Social Media promotion/brand awareness off and online SM platforms
V du V Winery, Spokane, WA January-May 2017
Public Relations & Social Media Intern / Winery Aid
• Revamped the SM over two different SM platforms
• Sold wine sales, worked wine bar doing consumer tastings, and did miscellaneous duties: destemming, barrel work and labeling
• Published Public Relations documents: Fact sheet, Backgrounder, Press Release, Media Release, Brochure, Newsletter
Thienot USA, San Rafael, CA June-August 2016
Champagne and Wine Promoter / Merchandiser
• Held Champagne and wine consumer tastings at small retail chain stores
• Acted as merchandiser to manage inventory at all locations
Casa Madrona Hotel & Spa, Sausalito, CA Summers 2014 | 2015 | 2016
Guest Service Agent/Front Desk/Concierge/Bellman/Valet
• Managed a team of bellmen and valet and worked closely contact with housekeeping
• Handled guest issues, complaints, and requests
• Checked in/out guests, bookings/reservations
EDUCATION
Gonzaga University, Spokane, WA Fall 2017
Bachelor of Arts: Pu,blic Relations Major, Promotions Minor
SERVICE, INVOLVEMENT, AND LEADERSHIP
Boy Scouts of America, Greenbrae, CA January 2009-October 2014
Eagle Scout – Troop 59
• Designed and led a project at the Family Emergency Center for the agency: Homeward Bound of Marin, primary provider of shelter and services in Marin County.
Assistant Senior Patrol Leader
• Led in the management of Troop 59; coordinated outings and served as a bridge between the Scout Master and the scouts
Meadow Club, Fairfax, CA January 2011-December 2015
Meadow Club Junior Merit Member, Golf team Member
• Selected to be an honorary junior golf member (hdcp. 7)
• Over 30 hours of community service towards the club each year
TECHNICAL SKILLS
• Proficient in hotel system SMS (Springer-Miller-Systems), PMS, Club Med Web NA
• Knowledge in Adobe InDesign CC, Excel, Word, PowerPoint
LANGUAGES
• Fluent in French
• Intermediate in Italian (lived in Italy for one year) and in Spanish
Antoine Peltereau-Villeneuve
------------ | ------------
3450 Sacramento St. mb#435 | San Francisco, CA | 94118
PROFESSIONAL EXPERIENCE
Bespoke Interior Staging, San Francisco, CA Part-time (until I find a job in my field)
• Home Staging Assistant
• Acquired a keen eye for aesthetics
Club Mediterranée March 2018 –March 2020
Punta Cana, Dominican Republic (Occupancy: 2,200 guests; PR Team: 17 people)
Port Saint Lucie, FL (Occupancy: 1,200 guests; PR Team: 4 people)
Guest Relations Coordinator
• Served as a liaison between multicultural (VIP) guests and property to ensure an extraordinary experience
• Acted as a concierge service for all guests requests
• Polyvalent in all departments (front desk, back office, housekeeping, animation, sports)
• Contacted all VIP clients prior to their arrival for all specific inquiries
Selavi Global/French Tuesdays, Los Angeles, CA June-August 2017
French Tuesdays Community Manager/VIP Host/Promotion Manager
• Managed the Customer Relations Management (CRM) program
• Rebuilt the French Tuesdays Los Angeles Member Community: around five thousand members
• Supervised VIP clients during the Splash Night LA events and ensured quality of service and upsold bottle service
• Identified and engaged Key Opinion Leaders
• Created Social Media promotion/brand awareness off and online SM platforms
V du V Winery, Spokane, WA January-May 2017
Public Relations & Social Media Intern / Winery Aid
• Revamped the SM over two different SM platforms
• Sold wine sales, worked wine bar doing consumer tastings, and did miscellaneous duties: destemming, barrel work and labeling
• Published Public Relations documents: Fact sheet, Backgrounder, Press Release, Media Release, Brochure, Newsletter
Thienot USA, San Rafael, CA June-August 2016
Champagne and Wine Promoter / Merchandiser
• Held Champagne and wine consumer tastings at small retail chain stores
• Acted as merchandiser to manage inventory at all locations
Casa Madrona Hotel & Spa, Sausalito, CA Summers 2014 | 2015 | 2016
Guest Service Agent/Front Desk/Concierge/Bellman/Valet
• Managed a team of bellmen and valet and worked closely contact with housekeeping
• Handled guest issues, complaints, and requests
• Checked in/out guests, bookings/reservations
EDUCATION
Gonzaga University, Spokane, WA Fall 2017
Bachelor of Arts: Pu,blic Relations Major, Promotions Minor
SERVICE, INVOLVEMENT, AND LEADERSHIP
Boy Scouts of America, Greenbrae, CA January 2009-October 2014
Eagle Scout – Troop 59
• Designed and led a project at the Family Emergency Center for the agency: Homeward Bound of Marin, primary provider of shelter and services in Marin County.
Assistant Senior Patrol Leader
• Led in the management of Troop 59; coordinated outings and served as a bridge between the Scout Master and the scouts
Meadow Club, Fairfax, CA January 2011-December 2015
Meadow Club Junior Merit Member, Golf team Member
• Selected to be an honorary junior golf member (hdcp. 7)
• Over 30 hours of community service towards the club each year
TECHNICAL SKILLS
• Proficient in hotel system SMS (Springer-Miller-Systems), PMS, Club Med Web NA
• Knowledge in Adobe InDesign CC, Excel, Word, PowerPoint
LANGUAGES
• Fluent in French
• Intermediate in Italian (lived in Italy for one year) and in Spanish