ANDRYA SMITH resume
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ANDRYA SMITH resume

Executive Assistant experienced in the delivery of high-quality comprehensive support. Embraces responsibility and excels at managing competing demands. Highly organized and adaptable with positive, professional demeanor and �can do� attitude. Works well independently and collaboratively. Utilizes strong interpersonal skills to effectively communicate with a variety of people at all levels. Quick study for comprehension and application of new assignments and processes. Demonstrates integrity and maintains confidentiality. Welcomes opportunities for training and professional development.

SKILL HIGHLIGHTS
Administrative/Clerical Support Research & Reports Calendar Management
Verbal & Written Communication Expense Reports Payroll & Invoice Reconciliation
Vendor Management Collaboration Hospitality Standards/Audits
Process Improvement Data Management Organizing/Filing

PROFESSIONAL EXPERIENCE
EXECUTIVE ASSISTANT �Fortress Lodging LLC; RiyaMaya LLC, Houston, TX 4/2016-10/2019
� Provided comprehensive administrative/clerical support to CEO directing operations for 2 hotels (Candlewood Suites and Hampton Inn) in Texas Gulf Coast area; supported 3-person management team as needed.
� Researched, analyzed, and consolidated information daily on Average Daily Rates, expected availability, revenue per room, and occupancy rates; created and presented reports according to CEO�s specifications.
� Performed daily �competitive set analysis� and prepared spread sheet of pricing and trends for room rates at 7 Bay City hotels for distribution to Management Team and primary investors.
� Prepared ad hoc reports as needed: maintenance, revenue per room, total room revenue; assisted with ad hoc projects and purchase of small maintenance items as requested.
� Processed expense reports and calculated weekly employee payroll hours from time cards; created bar graph payroll expense reporting for an adjunct business.
� Liaised and collaborated with internal partners (Management Team, Front, Desk, and Housekeeping Supervisor) for information gathering, problem solving, and preparing reports for CEO.
� Inventoried linen and housekeeping supplies for both hotels monthly, reporting and highlighting any discrepancies to be addressed by Management Team.
� Inventoried, procured products, and suggested pricing options for each hotel�s Breakfast Bar and Sundry Shop on a weekly basis and in compliance with each property�s brand standards.
� Reconciled all vendor invoices weekly; served as point of contact for vendor issue resolution; researched cost-effective vendor options and pricing for breakfast menu and Sundry Shop; tracked guest/consumption ratios.
� Organized, maintained, and updated all files and filing systems, including employee W-2s and W-9s, invoices, insurance, correspondence, CEO�s confidential material, employee evaluations, and purchase receipts.
� Offered recommendations for process improvements, including implementation of �cloud� storage for files.
� Created and implemented new systems for inventory processes, increasing accuracy and efficiency.
� Executed a wide variety of general office duties: correspondence, mailing, shipping/receiving, maintaining office supplies inventory, management of Executive�s business and personal contacts, and calendaring.
� Executed visual checks of both properties to define areas in need of maintenance or improvements.
� Compiled preventative maintenance checklists for inspection audits by parent companies Hilton and IHG to ensure compliance with brand standards and regulations; assisted in implementation of corrective actions.




Executive Assistant continued
� Arranged conferences and meetings in collaboration with Management team; composed agendas, took and transcribed notes and minutes for CEO.
� Scheduled and coordinated CEO�s travel logistics and arrangements.

PERSONAL ASSISTANT � Prashant Patel, Dallas, TX 6/2011-10/2019
� Provided a diverse range of home management, household, personal, and business support services for a busy Executive with multiple business interests.
� Performed provisioning, inventory control, costing, budgeting, shopping, housekeeping oversight, household and business errands, shipping and receiving duties for the main residence and a condominium residence.
� Scheduled and logged household and vehicle maintenance; supervised in-home technology set up and service; inventoried household assets for insurance purposes.
� Executed duties of personal shopper: researched comparative pricing for gifts, wardrobe, and household items.
� Coordinated and oversaw small private social gatherings: menu planning, food preparation and service.
� Reviewed and filed household and personal invoices and receipts, maintained confidential files.
� Composed written, email, and fax business correspondence as directed; managed business and personal contacts.
� Coordinated multi calendar scheduling- business and personal; researched travel/accommodations logistics and pricing; coordinated itinerary details; prepared employer for travel (packing and unpacking).
� Accompanied employer to meetings; ensured itineraries in place and followed, and appointments kept; performed all secretarial and note taking duties; took dictation.
� Performed �mystery shopper� visual inspections of investment properties as directed; provided employer with in-person reports on areas requiring attention.
� Prioritized daily tasks and future tasks to meet deadlines; provided thorough follow through on all responsibilities.
� Flexible to anticipate and respond to any requests and scheduling; provided high quality customer service.

EDUCATION & TECHNICAL SKILLS
Bachelor of Arts � Business Administration and Management (emphasis in Marketing) 5/2011
Ouachita Baptist University, Arkadelphia, AR
Software: MS Word, Excel, PowerPoint ? Outlook ? Quick Books Certified
Communications: Skype ? Office Machines ? Smart Phones, Tablets, PCs
Licensed Notary Public � in progress
Volunteer Service: Open Harvest Pantry (weekly volunteer) � Lewisville, Texas 2013-2016