Alexis resume
Alexis Royall
Richmond, VA |------------| A------------
Profile
A responsible professional with eight years’ experience as a customer service associate, sales representative & marketing manager. Specializes in developing a marketing strategy for the company in line with company objectives. Now seeking to contribute my experience, skills and expertise to advance my career in sales and marketing.
Skills & Abilities
Management
Supervise day-to-day assignments
Hire, train, and manage associates
Ensure execution of established, security, safety, quality, and job operations standards and policies
Ensure proper training and training compliance of associates
Participate with management team to improve work performance
Oversee the completion of duties, oversee cash management procedures
Clean and organized work area
Basic PC skills such as data entry, email, PowerPoint and scheduling
Sales
Plan and execute sales strategy
Maintain Knowledge in competitor’s plans and compare with confidence to customers
Answer customers questions and address service issues and complaints
Assist customers in selecting products that best-fit their lifestyle
Clean and well-kept store displays to keep environment visually appealing
Explain options to customers and recommend best-fit choices
Spend extra time learning about available offerings in products, plans and accessories to improve sales total
Communication
Great with listening, body language, eye contact, hand gestures, and tone of voice
Confident, open minded, assertive, and welcoming.
Respectful, very understanding, intelligible and honorable
Very friendly when greeting people
Leadership
Provides direction, motivation, and coaching for employees
Motivated, Positive, Trustworthy, Creative, Gives Feedback, Responsible
Inspires other associates to become leaders
Identifies skills of each employee, and assigns duties based on his or her skill set to delegate the task list
Committed to work and learn
Very flexible and accepting to what’s ahead
warehouse
Document and report all damaged product using appropriate paperwork and procedures
Monitor all incoming and outgoing pallets for bad product
Organize and stock shelves, coolers and storage rooms with product in the proper place
Load and unload various shipments ensuring they come and go with the correct documentation
Oversee accuracy of all product leaving during active shifts
Monitor all incoming and outgoing pallets for bad product
Physically able to lift repeatedly and deliver packages up to 60 pounds
food preparation
Certified in food handling and safety (2015)
Clean all work areas, equipment, utensils, dishes and ensure they are stored properly
Ensure the maintenance of cleanliness in the kitchen and dining area in general
Deliver exceptional customer service
Proven self-starter with demonstrated ability to make decisions
Maintain record of product inventory
BARTENDER/SERVER
Check for proper identification before serving alcoholic beverages
Greet guest in a friendly and welcoming manor
Keep the bar stocked and maintain bar cleanliness Present beverages in front of guest
Keep daily record of inventory, broken glasses or unutilized beverages
Knowledgeable and successful with bottle sales and beverage suggestions
Accurately calculate checks, complete any charge card transactions and make change
Experience
RECEPTIONIST | ADVANCED WELLNESS CENTER | 07-12/09-12
Address: 3536 Grove Ave, Richmond, VA 23221
Phone: ------------
Supervisor: Dr. Bryan P. Lowry
CASHIER | MCDONALDS | 09-12/05-13
Address: 7400 Hull Street Rd, Richmond, VA 23235
Phone: ------------
Supervisor: Crystal
CASHIER | FOOD LION | 09-13/05-14
Address: 6201 Belmont Rd, Chesterfield, VA 23832
Phone: ------------
Supervisor: Joe
SALES ASSOCIATE | WAWA | 05-15/05-16
Address: 3850 N Bailey Bridge Rd, Midlothian, VA 23112
Phone: ------------
Supervisor: Gabe
BARTENDER/SERVER | AFTER 7 BAR & LOUNGE | 09-20/12-20
Address: 5737 Hull Street Rd, Richmond, VA 23224
Phone: ------------
Supervisor: Ed
EDUCATION
HIGH SCHOOL DIPLOMA | 8.9.16 | PENN FOSTER
Alexis Royall
Richmond, VA |------------| A------------
Profile
A responsible professional with eight years’ experience as a customer service associate, sales representative & marketing manager. Specializes in developing a marketing strategy for the company in line with company objectives. Now seeking to contribute my experience, skills and expertise to advance my career in sales and marketing.
Skills & Abilities
Management
Supervise day-to-day assignments
Hire, train, and manage associates
Ensure execution of established, security, safety, quality, and job operations standards and policies
Ensure proper training and training compliance of associates
Participate with management team to improve work performance
Oversee the completion of duties, oversee cash management procedures
Clean and organized work area
Basic PC skills such as data entry, email, PowerPoint and scheduling
Sales
Plan and execute sales strategy
Maintain Knowledge in competitor’s plans and compare with confidence to customers
Answer customers questions and address service issues and complaints
Assist customers in selecting products that best-fit their lifestyle
Clean and well-kept store displays to keep environment visually appealing
Explain options to customers and recommend best-fit choices
Spend extra time learning about available offerings in products, plans and accessories to improve sales total
Communication
Great with listening, body language, eye contact, hand gestures, and tone of voice
Confident, open minded, assertive, and welcoming.
Respectful, very understanding, intelligible and honorable
Very friendly when greeting people
Leadership
Provides direction, motivation, and coaching for employees
Motivated, Positive, Trustworthy, Creative, Gives Feedback, Responsible
Inspires other associates to become leaders
Identifies skills of each employee, and assigns duties based on his or her skill set to delegate the task list
Committed to work and learn
Very flexible and accepting to what’s ahead
warehouse
Document and report all damaged product using appropriate paperwork and procedures
Monitor all incoming and outgoing pallets for bad product
Organize and stock shelves, coolers and storage rooms with product in the proper place
Load and unload various shipments ensuring they come and go with the correct documentation
Oversee accuracy of all product leaving during active shifts
Monitor all incoming and outgoing pallets for bad product
Physically able to lift repeatedly and deliver packages up to 60 pounds
food preparation
Certified in food handling and safety (2015)
Clean all work areas, equipment, utensils, dishes and ensure they are stored properly
Ensure the maintenance of cleanliness in the kitchen and dining area in general
Deliver exceptional customer service
Proven self-starter with demonstrated ability to make decisions
Maintain record of product inventory
BARTENDER/SERVER
Check for proper identification before serving alcoholic beverages
Greet guest in a friendly and welcoming manor
Keep the bar stocked and maintain bar cleanliness Present beverages in front of guest
Keep daily record of inventory, broken glasses or unutilized beverages
Knowledgeable and successful with bottle sales and beverage suggestions
Accurately calculate checks, complete any charge card transactions and make change
Experience
RECEPTIONIST | ADVANCED WELLNESS CENTER | 07-12/09-12
Address: 3536 Grove Ave, Richmond, VA 23221
Phone: ------------
Supervisor: Dr. Bryan P. Lowry
CASHIER | MCDONALDS | 09-12/05-13
Address: 7400 Hull Street Rd, Richmond, VA 23235
Phone: ------------
Supervisor: Crystal
CASHIER | FOOD LION | 09-13/05-14
Address: 6201 Belmont Rd, Chesterfield, VA 23832
Phone: ------------
Supervisor: Joe
SALES ASSOCIATE | WAWA | 05-15/05-16
Address: 3850 N Bailey Bridge Rd, Midlothian, VA 23112
Phone: ------------
Supervisor: Gabe
BARTENDER/SERVER | AFTER 7 BAR & LOUNGE | 09-20/12-20
Address: 5737 Hull Street Rd, Richmond, VA 23224
Phone: ------------
Supervisor: Ed
EDUCATION
HIGH SCHOOL DIPLOMA | 8.9.16 | PENN FOSTER