Alexandra Weaver Resume
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Location: Littleton, CO, USA
School: Metropolitan State University at Denver
Field of study: Organizational Communication

Alexandra Weaver Resume

ALEXANDRA WEAVER
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Summary of Qualifications
Highly organized with 11+ years in the customer service industry, great attention to detail and driven to accomplish tasks quickly. Goal oriented and capable of working either individually or in team settings. Solid time management and communication abilities allow for exceptional customer service skills.
Education
Organizational Communication and Marketing | Metropolitan State University
December 2020 | Member of the National Society of Collegiate Scholars | 3.60 GPA | Provost’s Honor Roll in Fall of 2018 and 2019

• Social Media Marketing
• Promotional Strategy
• Business Communication
• Communication Ethics

Experience
Social Media Manager/Server, Cranelli’s Italian Restaurant, Lone Tree, CO: June 2018-current
• Create and plan relevant content that promotes community engagement
• Facilitate discussions regarding feedback from customers to management
• Anticipate needs of guests and resolved issues promptly
o Increased follower base by 300% in first six months
o At onset of coronavirus, post reach increased by 1000%, post engagements by 271%, new page likes by 371%
Assistant Coordinator, Exquisite Events & Productions, Highlands Ranch, CO: June 2020-current
• Budget development and management
• Engage consistently with prospective vendors and clients
• Manage third party vendors such as photographers and venue managers
• Develop and update administrative systems
Social Media Manager/Shift Lead, The Health Center, Denver, CO: April-November 2016
• Observed and listened to customer’s needs and made recommendations accordingly
• Created a social media plan and marketing strategy
• Addressed concerns via social media and collaboratively generated solutions with management team
Certifications


• Social Marketing
• Content Marketing
• Hootsuite Platform
• Lead Generation
• Marketing on Instagram
• Social Media Marketing
• Social Media ROI
• SEO for Social Media