Alexandra Flagg
Skills
Interpersonal and written communication
Extremely organized
Self-motivated
Strong verbal communication
Customer service
Skilled in social media
Work History
Assistant Product Developer, 06/2017-Current
Ms. Fresh Organics- Bridgewater, MA
Analyzed skin condition and made appropriate product recommendations.
Fostered a friendly, warm and exceptional customer experience.
Recommended retail products for at-home use.
Resolved customer complaints and facilitated conflict resolutions.
Handled busy schedules and stayed on top of key deadlines.
Group Leader, 06/2016-04/2019
Old Colony YMCA- Easton, MA
Observed play activities to identify positive behaviors and areas in need of improvement.
Promoted learning and social development through structured and unstructured playtime.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Monitored entrances and exits to prevent children from wandering outside key areas.
Maintained effective schedule balance between rest periods, active play and instruction.
Planned and implemented crafts and other activities to spark kids’ interest and enhance development.
Server, 04/2019-Current
Bertucci's Italian Restaurant- Braintree, MA
Prepared restaurant tables with special attention to sanitation and order
Presented restaurant menus and helped customers select food and beverages
Answered questions and made recommendations for complementary products
Collaborated with other restaurant servers and kitchen/bar staff
Dealt with complaints or problems with a positive attitude
Issued bills and accepted payment
Education
High School Diploma: 2017
Oliver Ames High School - North Easton, MA
Bachelor of Arts: 2021
University of Massachusetts Boston - Boston MA
Skills
Interpersonal and written communication
Extremely organized
Self-motivated
Strong verbal communication
Customer service
Skilled in social media
Work History
Assistant Product Developer, 06/2017-Current
Ms. Fresh Organics- Bridgewater, MA
Analyzed skin condition and made appropriate product recommendations.
Fostered a friendly, warm and exceptional customer experience.
Recommended retail products for at-home use.
Resolved customer complaints and facilitated conflict resolutions.
Handled busy schedules and stayed on top of key deadlines.
Group Leader, 06/2016-04/2019
Old Colony YMCA- Easton, MA
Observed play activities to identify positive behaviors and areas in need of improvement.
Promoted learning and social development through structured and unstructured playtime.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Monitored entrances and exits to prevent children from wandering outside key areas.
Maintained effective schedule balance between rest periods, active play and instruction.
Planned and implemented crafts and other activities to spark kids’ interest and enhance development.
Server, 04/2019-Current
Bertucci's Italian Restaurant- Braintree, MA
Prepared restaurant tables with special attention to sanitation and order
Presented restaurant menus and helped customers select food and beverages
Answered questions and made recommendations for complementary products
Collaborated with other restaurant servers and kitchen/bar staff
Dealt with complaints or problems with a positive attitude
Issued bills and accepted payment
Education
High School Diploma: 2017
Oliver Ames High School - North Easton, MA
Bachelor of Arts: 2021
University of Massachusetts Boston - Boston MA