Administrative Specialist
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Administrative Specialist

Systematic Administrative Assistant with years of experience in fast-paced office and customer service settings. Hardworking team-player with expertise completing various clerical tasks and providing staff support. Responsible, punctual, and productive professional when working with little to no supervision. Organized and dedicated, with proven track record of providing exceptional customer service in fast-paced environments. Keen attention to detail and strong decision making skills to expertly manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Sights set on transitioning into a full-time virtual assistant role.

SKILLS
• Excellent written and verbal communication skills
• Proficient in using standard office equipment and software
• Professional, dependable, and able to maintain utmost discretion when dealing with proprietary information
• Strong interpersonal, problem- solving and critical thinking skills
• Computer expertise, with knowledge of Google Suite, MS Office, and QuickBooks

WORK HISTORY
Administrative Assistant / Wallensky Spatz & Associates - Los Angeles, CA / 09.2018 - Current
• Promotes office efficiency by providing administrative and client support to a reputable financial planning firm in Century City.
• Drafts a wide range of business and accounting correspondence in addition to maintaining comprehensive and up-to-date client portfolios.
• Supports efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
• Coaches new employees on administrative procedures, company policies, and performance standards.

Executive Administrative Assistant / Fundomate - Los Angeles, CA / 04.2018 - 07.2018
• Directly reported to the CEO of an alternative financing company; responsible for managing and maintaining an exceedingly functional office environment.
• Coordinated events and travel arrangements for C-level executives.
• Established interdepartmental communications in order to oversee
projects involving public relations and marketing.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency.

Store Manager / Sunglass Hut - Burbank, CA / 10.2015 - 04.2018
• Created and implemented an action plan that surpassed the company's financial goals for a location that was suffering major losses and was on the verge of being permanently closed.
• Managed work schedules according to sales volume and number of employees.
• Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
• Rotated merchandise and displays to feature new products and promotions.

Store Manager / Lucky Brand - Hollywood, CA / 07.2014 - 10.2015
• Took initiative to assume the role of store manager when there was no leadership in place.
• Recruited, trained, and developed and entirely new team, ensuring continuous delivery of outstanding customer service.
• Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
• Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.

Assistant Manager / Aldo Shoes - Hollywood, CA / 06.2013 - 07.2014
• Responsible for promoting the brand image through creating and maintaining visually-compelling presentations of merchandise that engaged customers and helped stimulate sales activity.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Submitted reports to senior management to aid in business decision- making and planning.
• Monitored employee performance and developed improvement plans.
• Supported staff professional development and goal attainment by focusing on improving skills and job satisfaction.

Assistant Manager / Tori Richard - Honolulu, HI / 03.2009 - 04.2013
• Demonstrated an unwavering commitment to customer satisfaction that expanded the clientele base for an upscale resort apparel company.
• Reduced company expenditures and met budget targets by closely monitoring, tracking, and controlling expenses.
• Rotated merchandise and displays to feature new products and promotions.
• Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.

CERTIFICATIONS
• Accident and Health Agent, California Department of Insurance, April 2018
• Life-Only Agent, California Department of Insurance, April 2018