Administrative Professional
Amanda Leigh Sitton
1579 Crown View Drive
Little Elm, Texas 75068
Cell: ------------
Email: S------------
Professional Summary
Dedicated and focused administrative professional with four years of administrative experience in facility maintenance, corporate held functions, insurance, distribution and telecommunications. Experienced in large-scale billing and invoice processing, spreadsheet management and document organization and filing. Previous experience in answering a high-volume of incoming calls while completing multiple tasks simultaneously. Energetic, organized and professional.
Education
Bachelor of General Studies Degree; with a focus in Human Services and Sociology, Texas Woman’s University, Denton,Texas: August, 2014.
Skills
Administrative & Front Office Support
Billing & Final Invoice Processing Experience- Facility Maintenance
Spreadsheet Management
Conference Room Scheduling & Calendar Management
Proficiency in Microsoft Office Applications
Excellent Verbal and Written Communication Skills
Extremely thorough with a great attention to detail
Accuracy, Efficiency and Organization
Employee Relations
Professional Demeanor
Professional Phone Etiquette
Outstanding Customer Service Skills
Typing Speed 45-50 WPM
Intermediate experience with CMMS e.g. Corrigo, JD Edwards, SAP Concur & Impak
Professional Work History
C&W Services; Cushman & Wakefield
Administrative Assistant Direct Hire- May 29, 2018- January 25, 2019
Processed and finalized all large-scale facility maintenance projects by utilizing a variety of database software systems. Calculated sales tax for each project before submitting and notating a final invoice for approval. Communicated with regional managers, accounts payable and vendors in-regards to fallacies and errors being produced through billing and in CMMS. Documented all changes and updates for each project on a bi-monthly spreadsheet and maintained travel expense reports for maintenance techs out in the field. Assembled, organized and filed new on-boarding paperwork for all new hires and processed outgoing packages for FedEx when needed.
Jani-King International, Inc.
Corporate Receptionist Direct Hire- April 24, 2017 - March 16, 2018
Provided full administrative support, including phone support, filing and distribution of correspondence. Organized, logged and distributed incoming mail and packages for various departments and staff members. Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS. Managed conference room scheduling, maintained an employee and company-wide directory and providing administrative support for the executive staff and provided HR support for new and existing employees.
Baldwin-Cox Agency
Administrative Assistant Contract Assignment- August 8, 2016- September 30, 2016
Provided full administrative support, including phone support, filing and distribution of correspondence. Accommodated incoming guests and candidates scheduled for interview. Organized, logged and distributed incoming mail and packages for various departments and staff members. Constructed a more efficient paperless mail system. Scanned and electronically delivered all incoming insurance documents to appropriate staff members, sorted and delivered all bond and accounting documents to appropriate staff members. Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS. Ordered conference room supplies, break room supplies and office room supplies and ordered all logo products and business cards for staff members.
Southern Glazer’s Wine & Spirits
Corporate Receptionist II Contracted Assignment- May 9, 2016- August 1, 2016
Transferred calls to appropriate departments and staff members by utilizing a modern switchboard method and intercom system, assisted and resolved customer inquiries and accommodated and directed incoming guests, parties and candidates scheduled for interview. Maintained an employee and company-wide directory. Managed conference room scheduling and stocked and prepped the two main conference rooms designated for executive staff members before and after board meetings. Maintained the appearance of the lobby and receptionist desk.
Blue Jay Wireless LLC
Receptionist/ Internal Auditor Direct Hire- April 20, 2015- January 25, 2016
Greeted, directed, and transferred calls to appropriate departments and staff members by utilizing a modern switchboard system, assisted and resolved customer inquiries, and accommodated incoming guests, parties and candidates scheduled for interview. Thoroughly and accurately audited orders for the company’s wireless lifeline benefit enrollment process, documented daily sight review submissions for the company’s Samaritan program, provided enrollment and activation support for Samaritans out in the field and at store locations.
Amanda Leigh Sitton
1579 Crown View Drive
Little Elm, Texas 75068
Cell: ------------
Email: S------------
Professional Summary
Dedicated and focused administrative professional with four years of administrative experience in facility maintenance, corporate held functions, insurance, distribution and telecommunications. Experienced in large-scale billing and invoice processing, spreadsheet management and document organization and filing. Previous experience in answering a high-volume of incoming calls while completing multiple tasks simultaneously. Energetic, organized and professional.
Education
Bachelor of General Studies Degree; with a focus in Human Services and Sociology, Texas Woman’s University, Denton,Texas: August, 2014.
Skills
Administrative & Front Office Support
Billing & Final Invoice Processing Experience- Facility Maintenance
Spreadsheet Management
Conference Room Scheduling & Calendar Management
Proficiency in Microsoft Office Applications
Excellent Verbal and Written Communication Skills
Extremely thorough with a great attention to detail
Accuracy, Efficiency and Organization
Employee Relations
Professional Demeanor
Professional Phone Etiquette
Outstanding Customer Service Skills
Typing Speed 45-50 WPM
Intermediate experience with CMMS e.g. Corrigo, JD Edwards, SAP Concur & Impak
Professional Work History
C&W Services; Cushman & Wakefield
Administrative Assistant Direct Hire- May 29, 2018- January 25, 2019
Processed and finalized all large-scale facility maintenance projects by utilizing a variety of database software systems. Calculated sales tax for each project before submitting and notating a final invoice for approval. Communicated with regional managers, accounts payable and vendors in-regards to fallacies and errors being produced through billing and in CMMS. Documented all changes and updates for each project on a bi-monthly spreadsheet and maintained travel expense reports for maintenance techs out in the field. Assembled, organized and filed new on-boarding paperwork for all new hires and processed outgoing packages for FedEx when needed.
Jani-King International, Inc.
Corporate Receptionist Direct Hire- April 24, 2017 - March 16, 2018
Provided full administrative support, including phone support, filing and distribution of correspondence. Organized, logged and distributed incoming mail and packages for various departments and staff members. Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS. Managed conference room scheduling, maintained an employee and company-wide directory and providing administrative support for the executive staff and provided HR support for new and existing employees.
Baldwin-Cox Agency
Administrative Assistant Contract Assignment- August 8, 2016- September 30, 2016
Provided full administrative support, including phone support, filing and distribution of correspondence. Accommodated incoming guests and candidates scheduled for interview. Organized, logged and distributed incoming mail and packages for various departments and staff members. Constructed a more efficient paperless mail system. Scanned and electronically delivered all incoming insurance documents to appropriate staff members, sorted and delivered all bond and accounting documents to appropriate staff members. Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS. Ordered conference room supplies, break room supplies and office room supplies and ordered all logo products and business cards for staff members.
Southern Glazer’s Wine & Spirits
Corporate Receptionist II Contracted Assignment- May 9, 2016- August 1, 2016
Transferred calls to appropriate departments and staff members by utilizing a modern switchboard method and intercom system, assisted and resolved customer inquiries and accommodated and directed incoming guests, parties and candidates scheduled for interview. Maintained an employee and company-wide directory. Managed conference room scheduling and stocked and prepped the two main conference rooms designated for executive staff members before and after board meetings. Maintained the appearance of the lobby and receptionist desk.
Blue Jay Wireless LLC
Receptionist/ Internal Auditor Direct Hire- April 20, 2015- January 25, 2016
Greeted, directed, and transferred calls to appropriate departments and staff members by utilizing a modern switchboard system, assisted and resolved customer inquiries, and accommodated incoming guests, parties and candidates scheduled for interview. Thoroughly and accurately audited orders for the company’s wireless lifeline benefit enrollment process, documented daily sight review submissions for the company’s Samaritan program, provided enrollment and activation support for Samaritans out in the field and at store locations.