Administrative Assistant
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Administrative Assistant

Sekinah Erskine
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Communications & Administrative Specialist | Writer/Editor

A self-starting, friendly and outgoing team player who combines a willingness to learn with an ability to adapt. Highly organized, self-motivated, eager to produce results, and grow within a company. My passion is to contribute, support and make a difference while helping a business meet goals and provide customer satisfaction.

Knowledge of MAC, MS Word, PowerPoint, Excel, Pages, Google Docs, Canva, Workday, Quicken, Gmail, Skype, Microsoft Teams, Salesforce, Zoom, Right Fax

Skills
Professionalism Customer Service Dependability
Communication Networking Decision-Making
Flexibility & Adaptability Interpersonal Skills Creativity
Internet Research Problem-Solving Teamwork
Social Media Proofreading & Editing Leadership

Education

2018 - New York University, New York, NY – B.A. Humanities & Creative Writing
2014 - Housatonic Community College, Bridgeport, CT – A.A. Communications & Journalism

Professional Experience
Anthem Blue Cross Blue Shield, Wallingford, CT 2020 – Present
Assigned via Mindlance, Inc., Union, NJ
Administrative Assistant/Sales Assistant (Remote)

? Perform data input into Salesforce, scanning, faxing, reviewing documents and other materials necessary for the enrollment of small & large group employers
? Review and proofread documents for completeness & accuracy
? Assist with the setup of general information for employers electing to enroll in group insurance for their employees
? Edit and manipulate excel spreadsheets, upload into database & process insurance applications & RFP’s
? Monitor the NYC office’s shared data mailboxes, electronically fax & assign work to staff
? Maintain documents and records to ensure compliance with all applicable state/federal regulations
? Ensure that employer applications are being submitted and completed correctly, supporting documents are attached, and provide detailed report of missing documents


BOLDENVIRONMENT LLC, Fort Wayne, IN 2020 – Present
Digital Marketing Assistant/Editor/Proofreader (Remote)

? Review, proofread, and copyedit web copy & content for several sites
? Check copy for grammatical errors, spelling, typos, punctuation, formatting & style
? Make approvals and corrections of final written content & submit to marketing manager
? Assist with online research & fact-checking

Medtronic, North Haven, CT 2019 – 2019
Assigned via US Tech Solutions, Jersey City, NJ
Administrative Office Assistant

? Supported Human Resources Dept. with facilitating annual employee survey & health benefits enrollment
? Set up computer workstations, training rooms & events for attendees
? Greeted and checked in employees & explained survey process, assisted them with completing online forms & selecting health benefits
? Drafted and wrote survey responses for employees with language barriers, that were unable to read, write & communicate fluently in English
? Performed data entry, updated employee profiles in Workday database including name, contact info, and demographics

Sierra Pacific Constructors, Woodland Hills, CA 2019-2019
Assigned via Robert Half, Woodland Hills, CA
Office Assistant

? Processed information by inputting, maintaining, and retrieving data using computer systems and ensuring information was accurate and complete
? Performed data entry, transferred both words and numerical data into templates, spreadsheets, and databases
? Made 50+ outbound phone calls daily to subcontractors to obtain updated contact information to enter into the company database

New Haven Probate Court, New Haven, CT 2011 – 2018
Assistant Clerk/Executive Administrative Assistant
? Provided administrative, communications, and marketing support to Executive Director of Kinship Grant Program
? Wrote, proofread, and edited copy for emails, letters, bios, agendas, memos, etc.
? Drafted & edited internal/external communications materials
? Created brochures, flyers, programs, invitations, literature, other marketing materials
? Handled front office, reception, phones, emails, appointments, assisting clients & visitors
? Collaborated with local agencies & service providers to find community resources for program participants
? Planned & coordinated meetings, events, fundraisers, booked conference rooms
? Maintained contact, mailing, media lists, updated databases, files, records, and scanning
? Processed grants, handled financial transactions, managed budget, reconciled accounts
? Processed information by inputting, maintaining, and retrieving data using computer systems
? Performed clerical tasks, special projects, managed office in supervisor’s absence

Eritann eBay Store, Hamden, CT 2016 – 2017
eBay Lister/Content Writer E-Commerce Store

? Assisted owner with online sales, packing, shipping, and creating eBay listings
? Wrote product copy including titles & item descriptions
? Proofread & revised postings before publishing online
? Ensured items were accurately priced & described
? Took photos of auction items, edited for quality & uploaded to eBay
? Entered product information into listing software

Kforce Staffing Agency, Encino, CA 2006 – 2009
Office Assistant/ Administrative Support Professional

Contracted by Kforce to work on a temporary basis to assists with administrative assignments for a diverse range of organizations throughout the greater Los Angeles, CA area. Placements include the following:

? Technicolor, Culver City, & Hollywood, CA – Receptionist/Client Services Post-Production
? Omni Management, Encino, CA– Call Center Customer Service Representative/Claims Processor
? Kern Marketing, Woodland Hills, CA – Research Assistant/Clerical Sales Dept. Support

OTHER EXPERIENCE

Dovetail Literary Magazine - New York University, New York, NY 2016 – 2016
Contributing Writer, Editor & Proofreader of Student Magazine

Horizons Newspaper, Bridgeport, CT 2013– 2014
Student Staff Writer, Copy Editor of College Newspaper

ORGANIZATIONS

THE MALIK ORGANIZATION – 1997-2006
Assisted the founder Emma K. Jones with administrative support, organizing & attending meetings, events, & rallies around police brutality & accountability, mass incarceration, and the oppression of people of color.

ADDITIONAL TRAINING & CERTIFICATES

UDEMY.COM

• The Complete Copywriting Class Certificate 2019
• Social Media Marketing Certificate Currently Attending