Administrative Assistant
Raquela Ramon
27352 Paraiso Manor | Boerne, Texas 78015
Home: ------------ | Mobile: ------------ | ------------ ________________________________________________________________________
Qualifications
- A team player able to collaborate with colleagues and management to facilitate productivity and quality performance in a fast-paced environment.
- Administer excellent time management capability to meet the demands of multiple projects and handle changing priorities.
- An effective planner and coordinator with strong communication skills to facilitate building of rapport with customers and co-workers.
________________________________________________________________________
Education
Midwestern State University | Wichita Falls, Texas 76308
Bachelor of Business Administration (BBA)
Concentration: Business Computer Information Systems (BCIS)
Graduated: December 2001
________________________________________________________________________
Work History
Server
Maria Mia Mexican Bistro | 849 E Commerce St, San Antonio | Texas 78205
Contact: Jose Lopez, General Manager ------------
- Greeted, took orders, and served food and beverage items for customers.
- Collected money and provided change for items served and performed a receipt cash out at end of shift.
- Created a restaurant payable receipt spreadsheet in Excel for when the computer system shut down.
Pointed out a glitch in the computer system that did not calculate a correct receipt tax rate to the general manager that was addressed and fixed.
Associate Customer Care Representative
West | 11330 W Interstate 10 Bldg. 5000 | San Antonio, Texas 78249
Contact: Mary P. Eakle, Floor Manager ------------
-Handled incoming calls concerning Insulet Field Study Notification letters.
-Entered Customer/Patient information into database.
-Collected customer comments.
Administrative Assistant
The Law Offices of Andrew G. Ramon | 3131 NW Loop 410 #100 | San Antonio, Texas 78230
Contact: Denise Smith, Adjuster ------------
- Performed administrative and secretarial support functions for office interactions while coordinating multiple priorities and projects.
- Provided exceptional client service and ensured clients' needs were met during office visits.
- Established standard templates for reports and proposals and client correspondence and produced an updated office letter template workbook to utilize for specific cases.
Store Manager
C&R Liquor, | 224 S. Santa Fe | Edmond, Oklahoma 73003
Contact: Jamie Swartzbaugh, Owner ------------
- Controlled purchasing power of $5 $10 thousand weekly.
- Kept and managed files/binders of monthly price books/printouts of orders and inventory.
- Responsible of instructing, guiding, and preparing new employees.
- Created a customer database of clientele personal check information.
________________________________________________________________________
Technical Skills
Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access.
Raquela Ramon
27352 Paraiso Manor | Boerne, Texas 78015
Home: ------------ | Mobile: ------------ | ------------ ________________________________________________________________________
Qualifications
- A team player able to collaborate with colleagues and management to facilitate productivity and quality performance in a fast-paced environment.
- Administer excellent time management capability to meet the demands of multiple projects and handle changing priorities.
- An effective planner and coordinator with strong communication skills to facilitate building of rapport with customers and co-workers.
________________________________________________________________________
Education
Midwestern State University | Wichita Falls, Texas 76308
Bachelor of Business Administration (BBA)
Concentration: Business Computer Information Systems (BCIS)
Graduated: December 2001
________________________________________________________________________
Work History
Server
Maria Mia Mexican Bistro | 849 E Commerce St, San Antonio | Texas 78205
Contact: Jose Lopez, General Manager ------------
- Greeted, took orders, and served food and beverage items for customers.
- Collected money and provided change for items served and performed a receipt cash out at end of shift.
- Created a restaurant payable receipt spreadsheet in Excel for when the computer system shut down.
Pointed out a glitch in the computer system that did not calculate a correct receipt tax rate to the general manager that was addressed and fixed.
Associate Customer Care Representative
West | 11330 W Interstate 10 Bldg. 5000 | San Antonio, Texas 78249
Contact: Mary P. Eakle, Floor Manager ------------
-Handled incoming calls concerning Insulet Field Study Notification letters.
-Entered Customer/Patient information into database.
-Collected customer comments.
Administrative Assistant
The Law Offices of Andrew G. Ramon | 3131 NW Loop 410 #100 | San Antonio, Texas 78230
Contact: Denise Smith, Adjuster ------------
- Performed administrative and secretarial support functions for office interactions while coordinating multiple priorities and projects.
- Provided exceptional client service and ensured clients' needs were met during office visits.
- Established standard templates for reports and proposals and client correspondence and produced an updated office letter template workbook to utilize for specific cases.
Store Manager
C&R Liquor, | 224 S. Santa Fe | Edmond, Oklahoma 73003
Contact: Jamie Swartzbaugh, Owner ------------
- Controlled purchasing power of $5 $10 thousand weekly.
- Kept and managed files/binders of monthly price books/printouts of orders and inventory.
- Responsible of instructing, guiding, and preparing new employees.
- Created a customer database of clientele personal check information.
________________________________________________________________________
Technical Skills
Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access.