Account Executive
KALENE SANTANA
120 West 105th St.
New York, NY 10025
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OBJECTIVE: Seeking to utilize strong communications experience, as well as writing, research and multi-tasking abilities within a PR account executive position.
EDUCATION
City College of New York, New York, NY, 08/2015-12/2017, B.A. in History Awarded, GPA: 3.712, Member of S Jay Levy Fellowship for Future Leaders; Graduated Magna Cum Laude
American University in Cairo, Cairo, Egypt, 01/2013-04/2013, Courses in Arabic and Anthropology Completed
Kingsborough Community College, Brooklyn, NY 01/2012-12/2014, Associates in Arts Awarded, Honors: Dean’s List, Major: Liberal Arts
SKILLS
Languages: Conversational Spanish, Intermediate Reading and Writing levels
Computer: Proficient in Microsoft Office Excel, Word, PowerPoint; Type 65 WPM; Cision Communications Cloud
EXPERIENCE
Ballantines PR, Account Executive, New York, NY, 02/2019 – Present
• Direct account support for eight brands under Marriott International, from creative to administrative, to strategy and execution of multiple plans at once
• Reporting; pitching; event assistance; press release and pitch writing and editing, strategy, ideation and full execution of group and individual press trips
• Promoted from Junior Account Executive
Rubenstein Public Relations, Junior Account Executive, New York, NY, 05/2018 – 01/2019
· Promoted from Account Coordinator; reported to three VP’s across 13 accounts and managed a pro bono account on my own
· Actively assisted over 25 accounts across real estate, consumer, corporate and technology industries as AC
· Pitching, organizing targeted media lists, leading research efforts; monitoring and clipping, managing client social media; trade and top tier media outreach
· Drafted bylines, press releases, weekly and monthly reports, meeting agendas and related documents; direct client communication on a daily basis
· Event assistance, client meeting and call attendance, direct support to several VP’s; overseeing and teaching assigned intern and Account Coordinator
Laura Davidson Public Relations, Intern, New York, NY, 09/2017-04/2018
· Assisted several travel and hospitality accounts daily including Park Hyatt St. Kitts, Aman Resorts, Azores Getaways and Sanctuary Retreats
· Monitored upcoming placements and clipped, heavy research, compiled monthly clip and status reports, drafted pitches and media backgrounders, built targeted media lists
· Event planning, assisted with social media and other administrative duties, led influencer marketing research initiatives and organized agency editorial calendar
Rubenstein Public Relations, Intern, New York, NY, 02/2017-08/2017
· Drafted pitches, assisted supervisors with client research
· Organized and tracked placements, weekly reports, media lists and outreach; assisted with clerical duties
BMCC, College Assistant, Office of the Registrar, New York, NY, 01/2016- 08/2016
· Responsible for student readmission applications in person and online
· Documented all application files; daily updating of excel charts and lists in between active customer calls
· Assisted students with general college inquiries at the front counter
· Supported supervisors with other clerical duties; scanning; basic research
City College of NY, Work-Study; Alumni Association, New York, NY, 09/2015-01/2016
· Assisted supervisors with clerical duties: scans, copies, calls, packaging
· Collaborated in groups to meet tight deadlines and prepared for large-scale events and mailing orders
AdoramaPix, Customer Service Representative, Brooklyn, NY, 04/2014-07/2014
· Maintained daily reports on customer inquiries, responses and feedback via phone and email, excellent customer service orientation
· Developed and maintained in-depth product knowledge
· Assisted, followed-up with and resolved customer’s outstanding issues within demanding time frames
RL Public Relations, Intern, New York, NY, 06/2010, 06/2011, 12/2012-1/2013
· Conducted background checks of executive profiles and researched clients
· Packaged client product samples and organized mailings; developed social media content
Ivy Cohen Corporate Communications, Intern, New York, NY, 06/2011-08/2011
· Developed research for client campaigns, pitches, and meetings; contributed to brainstorms
KALENE SANTANA
120 West 105th St.
New York, NY 10025
------------
------------
OBJECTIVE: Seeking to utilize strong communications experience, as well as writing, research and multi-tasking abilities within a PR account executive position.
EDUCATION
City College of New York, New York, NY, 08/2015-12/2017, B.A. in History Awarded, GPA: 3.712, Member of S Jay Levy Fellowship for Future Leaders; Graduated Magna Cum Laude
American University in Cairo, Cairo, Egypt, 01/2013-04/2013, Courses in Arabic and Anthropology Completed
Kingsborough Community College, Brooklyn, NY 01/2012-12/2014, Associates in Arts Awarded, Honors: Dean’s List, Major: Liberal Arts
SKILLS
Languages: Conversational Spanish, Intermediate Reading and Writing levels
Computer: Proficient in Microsoft Office Excel, Word, PowerPoint; Type 65 WPM; Cision Communications Cloud
EXPERIENCE
Ballantines PR, Account Executive, New York, NY, 02/2019 – Present
• Direct account support for eight brands under Marriott International, from creative to administrative, to strategy and execution of multiple plans at once
• Reporting; pitching; event assistance; press release and pitch writing and editing, strategy, ideation and full execution of group and individual press trips
• Promoted from Junior Account Executive
Rubenstein Public Relations, Junior Account Executive, New York, NY, 05/2018 – 01/2019
· Promoted from Account Coordinator; reported to three VP’s across 13 accounts and managed a pro bono account on my own
· Actively assisted over 25 accounts across real estate, consumer, corporate and technology industries as AC
· Pitching, organizing targeted media lists, leading research efforts; monitoring and clipping, managing client social media; trade and top tier media outreach
· Drafted bylines, press releases, weekly and monthly reports, meeting agendas and related documents; direct client communication on a daily basis
· Event assistance, client meeting and call attendance, direct support to several VP’s; overseeing and teaching assigned intern and Account Coordinator
Laura Davidson Public Relations, Intern, New York, NY, 09/2017-04/2018
· Assisted several travel and hospitality accounts daily including Park Hyatt St. Kitts, Aman Resorts, Azores Getaways and Sanctuary Retreats
· Monitored upcoming placements and clipped, heavy research, compiled monthly clip and status reports, drafted pitches and media backgrounders, built targeted media lists
· Event planning, assisted with social media and other administrative duties, led influencer marketing research initiatives and organized agency editorial calendar
Rubenstein Public Relations, Intern, New York, NY, 02/2017-08/2017
· Drafted pitches, assisted supervisors with client research
· Organized and tracked placements, weekly reports, media lists and outreach; assisted with clerical duties
BMCC, College Assistant, Office of the Registrar, New York, NY, 01/2016- 08/2016
· Responsible for student readmission applications in person and online
· Documented all application files; daily updating of excel charts and lists in between active customer calls
· Assisted students with general college inquiries at the front counter
· Supported supervisors with other clerical duties; scanning; basic research
City College of NY, Work-Study; Alumni Association, New York, NY, 09/2015-01/2016
· Assisted supervisors with clerical duties: scans, copies, calls, packaging
· Collaborated in groups to meet tight deadlines and prepared for large-scale events and mailing orders
AdoramaPix, Customer Service Representative, Brooklyn, NY, 04/2014-07/2014
· Maintained daily reports on customer inquiries, responses and feedback via phone and email, excellent customer service orientation
· Developed and maintained in-depth product knowledge
· Assisted, followed-up with and resolved customer’s outstanding issues within demanding time frames
RL Public Relations, Intern, New York, NY, 06/2010, 06/2011, 12/2012-1/2013
· Conducted background checks of executive profiles and researched clients
· Packaged client product samples and organized mailings; developed social media content
Ivy Cohen Corporate Communications, Intern, New York, NY, 06/2011-08/2011
· Developed research for client campaigns, pitches, and meetings; contributed to brainstorms