Nia Hall Workforce Professional
Nia Hall Workforce Professional

Nia A. Hall
Houston, TX | ------------ | ------------ | ------------/in/hall-nia

EDUCATION
Bachelor of Science, Environmental Management, Expected May 2021
University of Houston-Clear Lake, Houston, Texas

Associate of Business, Business Administration, August 2018
San Jacinto College, Friendswood, Tx

SELECTED RESEARCH AND PROJECTS
� ASTM E 1527-13, 2021
- Techniques of Environmental Assessments
Investigated the facilities found on the nature preserve at University Houston-Clear Lake. Report included: above and below ground storage tanks, waste disposal areas, hazardous substances, equipment containing PCB�s, and other regulatory compliance in accordance with ASTM E 1527-13 Site Reconnaissance guidelines.

� Selected Case Studies, 2019
- Environmental Law
Formally reported cases interfering with the litigation of wetland restoration, occupational health/safety, environmental permitting on air and water pollution, biodiversity protection, and waste management. Reports were required to meet NEPA, RCRA, TAC, USC, FR and the CFR standards.

� Water Quality Parameters Testing, 2018
- Environmental Science
Recorded the chemical, physical and biological properties found at the San Jacinto Battleground, over the course of 3 months, while exposed to various weather patterns. The water quality parameters sampled included: temperature, dissolved oxygen, pH, nutrients (phosphorus and nitrogen), turbidity, and total suspended solids.

ADDITIONAL EXPERIENCE

Resident Advisor, University Forest Apartments March 2019 - Present
2600 Bay Area Blvd. Houston, Tx, 77058

� Fostered professional relationships amongst 264 occupants to ensure high client retention and acquisition rates; as well as conducted monthly programs on diversity, chemical abuse, personal development, relationships, and academic performance.

� Managed administrative duties: budgeting, maintenance requests, incident reports, assisted with logistics, scheduling, trained 10 employees, and processed all legal binding documentation under The Fair Housing Act, FERPA, and The Clery Act, for new and existing clients.

� Conducted weekly staff meetings to interview/hire new Resident Advisors and ensure that both clients and staff are kept up to date on all pertinent information.

� Gathered weekly market information and prepared reports identifying competitor rental rates, promotions, and other property features to ensure University Forest�s continued success as a real estate investor.

Campus Security Authority, University of Houston March 2019 � Present
2600 Bay Area Blvd. Houston, Tx, 77058

� Enforced the regulations within the housing department of The University of Houston- Clear Lake, resulting in a safe, orderly, and enjoyable living environment.
� Mediated conflict between students by de-escalating the situation and finding a mutual solution.

Product Consultant, Palm Beach Tan/Darque Tan August 2015 - August 2019 1008 Bay Area Blvd. Houston, Tx, 77062
� Assessed client needs and proposed individual strategies to meet client demands, budget, and schedule expectations.
� Increased store revenue by monitoring inventory, cash flow, and district goal setting/ forecasting with a limited supply and deadline.
� Increased store performance by exceeding monthly quotas and maintaining knowledge on products and policies.

Team Member, Papa John�s Pizzeria November 2013 � August 2017
� Kept store clean, organized and customer ready.

� Handled all customer inquiries in-person and over the phone, and in a professional as well as diplomatic manner.
� Followed all food safety protocols.


Wait Staff, Denny�s December 2019 � December 2020
2735 Bay Area Blvd. Houston, Tx, 77058
� Greeted each customer in a professional, sincere and welcoming manner.
� Assisted in operating cashier, completing opening and closing procedures.
� Obtained Texas Food Handler�s License.


AWARDS AND AFFILIATIONS
� Business Orientated Student Society Recruitment Chair, August 2018 - Present
� Group Leader in the National Society of Leadership and Success, August 2015 � Present
� Vice President of Phi Beta Lambda, January 2018 - December 2018
� Historian of Phi Beta Lambda, January 2017 - January 2018
� Armand Bayou Nature Center Volunteer, January 2019 - Present
� Phi Beta Lambda Competitor:
o Business Law 5th place National Winner, July 2018
o Business Ethics 10th place National Winner, July 2018
o Customer Service 1st place State Winner, July 2017
� Darque Tan #1 Customer Service Representative for Houston District, July 2016

SKILLS
� Proficient in Microsoft Suite, and 7 years of experience in office management.
� 5 years of experience in opening, closing, and negotiating sales.

LANGUAGES
� Proficient in conversational Spanish
� Proficient in conversational French