Natalie Tan Resume
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Location: Ithaca, NY, USA
School: Cornell University
Field of study: Hotel Administration

Natalie Tan Resume

EDUCATION
Cornell University, School of Hotel Administration, Ithaca, NY, Expected May 2021
Candidate for Bachelor of Science in Hotel Administration
• GPA: 3.9/4.3; Dean’s List: FA17, SP18, FA18, SP19, FA19
• Teaching Assistant for Advanced Business Modelling SP19, Service Operations SP20, Restaurant Management FA20

WORK EXPERIENCE
Buttonwood Grove and Toro Run Winery, Romulus NY, July 2020- August 2020
Tasting Room Associate
• Provided hundreds of guests the best possible guest experience and knowledge of 52 estate-bottled wines
• Established a high level of COVID-19 pandemic safety standards

Gratitude & Grace, Ithaca, NY June 2019-August 2019
Venue Coordinator
• Coordinated multi-vendor events totaling more than $100,000 in revenue
• Spearheaded a $5,000 overhaul of marketing and venue furnishings

The Statler Hotel, Ithaca, NY September 2018- February 2019
Valet
• Responsible for parking and retrieving up to 80 guest vehicles in a safe and efficient manner

Marriott Vacations Worldwide, Grande Ocean Resort, Hilton Head Island, SC May 2018- August 2018
Front Desk Intern
• Nurtured relationships with long-term guests and provided unique experiences

Goodwood Park Hotel, Singapore July 2016- August 2016
Food & Beverage Intern
• Responsible for pastry sales and accountable for more than $1000 in daily revenue

Sacha & Sons Delicatessen, Singapore January 2015- May 2015
Waitress
• Anticipated and catered to guest needs as a trained server and barista
LEADERSHIP EXPERIENCE

Cornell Hotel Society, Cornell University
Vice President of Student Affairs January 2020- December 2020
• Planned and executed the first fully virtual conference with more than 300 attendees and 30 alumni worldwide
• Mentored a 6-person team to produce in-person and virtual events for the Hotel School student body
Events Committee November 2017- November 2018
• Coordinated events for the Hotel School community to integrate students into the Hotel School

Singapore Students’ Association, Cornell University
President December 2018- November 2019
• Directed the Association with a team of four
• Piloted the restructuring of the new website- first point of contact for incoming Singaporean students
Events Coordinator November 2017- December 2018
• Organized internal and external events for the Singaporean community in Cornell to promote camaraderie

Hotel Ezra Cornell 93, Cornell University November 2017- March 2018
Guest Floor Manager
• Trained and managed 20 volunteers to conduct turndown service and distribution of custom room amenities

INTERESTS/SKILLS
Skills: Proficient in MS Excel, Word, and PowerPoint
Interests: Camping, Sailing, Hiking, Baking, Ballroom Dancing
Languages: Mandarin (Basic Spoken), German (Beginner), Spanish (Beginner)