Natalie Tan Resume
EDUCATION
Cornell University, School of Hotel Administration, Ithaca, NY, Expected May 2021
Candidate for Bachelor of Science in Hotel Administration
� GPA: 3.9/4.3; Dean�s List: FA17, SP18, FA18, SP19, FA19
� Teaching Assistant for Advanced Business Modelling SP19, Service Operations SP20, Restaurant Management FA20
WORK EXPERIENCE
Buttonwood Grove and Toro Run Winery, Romulus NY, July 2020- August 2020
Tasting Room Associate
� Provided hundreds of guests the best possible guest experience and knowledge of 52 estate-bottled wines
� Established a high level of COVID-19 pandemic safety standards
Gratitude & Grace, Ithaca, NY June 2019-August 2019
Venue Coordinator
� Coordinated multi-vendor events totaling more than $100,000 in revenue
� Spearheaded a $5,000 overhaul of marketing and venue furnishings
The Statler Hotel, Ithaca, NY September 2018- February 2019
Valet
� Responsible for parking and retrieving up to 80 guest vehicles in a safe and efficient manner
Marriott Vacations Worldwide, Grande Ocean Resort, Hilton Head Island, SC May 2018- August 2018
Front Desk Intern
� Nurtured relationships with long-term guests and provided unique experiences
Goodwood Park Hotel, Singapore July 2016- August 2016
Food & Beverage Intern
� Responsible for pastry sales and accountable for more than $1000 in daily revenue
Sacha & Sons Delicatessen, Singapore January 2015- May 2015
Waitress
� Anticipated and catered to guest needs as a trained server and barista
LEADERSHIP EXPERIENCE
Cornell Hotel Society, Cornell University
Vice President of Student Affairs January 2020- December 2020
� Planned and executed the first fully virtual conference with more than 300 attendees and 30 alumni worldwide
� Mentored a 6-person team to produce in-person and virtual events for the Hotel School student body
Events Committee November 2017- November 2018
� Coordinated events for the Hotel School community to integrate students into the Hotel School
Singapore Students� Association, Cornell University
President December 2018- November 2019
� Directed the Association with a team of four
� Piloted the restructuring of the new website- first point of contact for incoming Singaporean students
Events Coordinator November 2017- December 2018
� Organized internal and external events for the Singaporean community in Cornell to promote camaraderie
Hotel Ezra Cornell 93, Cornell University November 2017- March 2018
Guest Floor Manager
� Trained and managed 20 volunteers to conduct turndown service and distribution of custom room amenities
INTERESTS/SKILLS
Skills: Proficient in MS Excel, Word, and PowerPoint
Interests: Camping, Sailing, Hiking, Baking, Ballroom Dancing
Languages: Mandarin (Basic Spoken), German (Beginner), Spanish (Beginner)
EDUCATION
Cornell University, School of Hotel Administration, Ithaca, NY, Expected May 2021
Candidate for Bachelor of Science in Hotel Administration
� GPA: 3.9/4.3; Dean�s List: FA17, SP18, FA18, SP19, FA19
� Teaching Assistant for Advanced Business Modelling SP19, Service Operations SP20, Restaurant Management FA20
WORK EXPERIENCE
Buttonwood Grove and Toro Run Winery, Romulus NY, July 2020- August 2020
Tasting Room Associate
� Provided hundreds of guests the best possible guest experience and knowledge of 52 estate-bottled wines
� Established a high level of COVID-19 pandemic safety standards
Gratitude & Grace, Ithaca, NY June 2019-August 2019
Venue Coordinator
� Coordinated multi-vendor events totaling more than $100,000 in revenue
� Spearheaded a $5,000 overhaul of marketing and venue furnishings
The Statler Hotel, Ithaca, NY September 2018- February 2019
Valet
� Responsible for parking and retrieving up to 80 guest vehicles in a safe and efficient manner
Marriott Vacations Worldwide, Grande Ocean Resort, Hilton Head Island, SC May 2018- August 2018
Front Desk Intern
� Nurtured relationships with long-term guests and provided unique experiences
Goodwood Park Hotel, Singapore July 2016- August 2016
Food & Beverage Intern
� Responsible for pastry sales and accountable for more than $1000 in daily revenue
Sacha & Sons Delicatessen, Singapore January 2015- May 2015
Waitress
� Anticipated and catered to guest needs as a trained server and barista
LEADERSHIP EXPERIENCE
Cornell Hotel Society, Cornell University
Vice President of Student Affairs January 2020- December 2020
� Planned and executed the first fully virtual conference with more than 300 attendees and 30 alumni worldwide
� Mentored a 6-person team to produce in-person and virtual events for the Hotel School student body
Events Committee November 2017- November 2018
� Coordinated events for the Hotel School community to integrate students into the Hotel School
Singapore Students� Association, Cornell University
President December 2018- November 2019
� Directed the Association with a team of four
� Piloted the restructuring of the new website- first point of contact for incoming Singaporean students
Events Coordinator November 2017- December 2018
� Organized internal and external events for the Singaporean community in Cornell to promote camaraderie
Hotel Ezra Cornell 93, Cornell University November 2017- March 2018
Guest Floor Manager
� Trained and managed 20 volunteers to conduct turndown service and distribution of custom room amenities
INTERESTS/SKILLS
Skills: Proficient in MS Excel, Word, and PowerPoint
Interests: Camping, Sailing, Hiking, Baking, Ballroom Dancing
Languages: Mandarin (Basic Spoken), German (Beginner), Spanish (Beginner)