Nancy Willson Resume
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Location: New York, NY, USA
School: The City College of New York
Field of study: Business Management

Nancy Willson Resume

Nancy F. Willson
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The City College of New York Expected Graduation Date: May 2023
Major: Business Management
Relevant Coursework: Algebra & Trigonometry, Anthropology, Astronomy, Macroeconomics, Microeconomics, Spanish II
GPA: 3.5/4.0
Amazon Prime Now LLC, New York, NY October 2020 - March 2021
Fulfillment Center (FC) Associate
• Full-time, overnight shift
• Packed delivery orders purchased through the Prime Now website at a rate of 75+ items per hour
• Managed multiple orders at once and problem solved to adjust any issues
• Communicated with Managers through Amazon Chime
• Responded to customers and addressed any complaints through the online portal
• Trusted by my manager to run the floor and assigned to complete multiple tasks at once
• Located, organized, and added items into the Amazon inventory
• Trained to become an Assistant Manager, and trained other associates to become problem solvers
Modell’s Sporting Goods, New York, NY July 2020 - August 2020
Store 1:
• Helped pack and organize merchandise for purchase and sent to other Modell’s locations around New York
• Cleaned and moved boxes, furniture, and racks to be sent to another location in preparation to close store impacted by
the pandemic
Store 2:
• Worked in the Footwear Department as a Sales Associate
• Greeted customers and ascertained what each customer was seeking
• Recommended, selected, and obtained merchandise based on customer requests
• Answered questions regarding the store and its merchandise
• Communicated with staff through a headset to answer and solve inquiries
Burlington Coat Factory, Brooklyn, NY October 2019 - February 2020
• Paid 25-week internship
• Helped cashiers organize returns and countertop items
• Connected and interacted with customers to answer questions regarding the store and its merchandise
• Trained in becoming a cashier, learned how to accurately price and label merchandise
Tremont United Methodist Church, Bronx, NY July 2019 - August 2019
Summer Youth Employment Program (SYEP) Assistant
• Assisted, supervised, and supported a group of 15 fifth-grade students during engaging summer programming
including field trips throughout NYC
Heart of Harlem Vet Clinic, New York, NY November 2016 - February 2018
• Volunteered over 100 hours
• Observed and shadowed Veterinarian during appointments
• Trained to care for animals: administered medicine, took temperature, and monitored animals being observed
overnight for treatment
• Supported receptionist and scheduled appointments
• Helped feed animals, sanitized cages, restocked supplies, washed laundry and scrubs

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), G Suite (Gmail, Drive, Docs, Slides, Sheets), Handheld
computer device software (Scanning products), Amazon Chime
Interests: Learning Korean, cooking, and spending time with my cat Mochi