Mackenzie O'Brien Resume
American Threads — manager in training
March 2019 - Current
Assisted an average of more than 100 customers each day in selecting items and providing recommendations that fit the needs of each shopper.
Fulfilled all retail clerk duties in a high-end sales outlet. Handled customer service operations including POS systems, sales, and inventory management.
Worked in ensuring all inventory within the store was accounted for as well as stocking, organizing, and replenishing inventory with efficiency at the end of each sales day.
Maintain attractive merchandise displays which required strategic placement of products to attract customers and maximize purchases.
Assisted in leading a team of 10+ employees and assisted team members when necessary.
Seek potential employees and interviewed new, potential staff. Assisted and took on a majority of new-hire training as well as guiding current employees throughout shifts for additional training. Express constant interest in team members' success as well as success as a team.
Worked through operational tasks such as opening and closing the store, closing registers, making deposits, keeping up with sales numbers, and communicating store needs and updates to the corporate office.
Primrose School of Johns Creek — ASSISTANT TEACHER
March 2018 - February 2019
Worked directly in quick-paced classrooms with an average of 25 children aged 2 to 4 years old.
Created strong and effective communication with families, supervisors, and co-workers, that ensured each individual child's needs were met.
Providing high-quality care via a safe and clean environment for the children, families, and staff members. Assisted in building daily classroom schedules and displaying friendly, enthusiastic model behavior.
Prepared food and served meals or drinks to children.
The Farmhouse Cafe — CASHIER/KITCHEN CREW
April 2017 - March 2018
Worked at the register, ensuring customer needs were met and orders were delivered to the kitchen and to customers with quality and efficiency.
Frequently worked with the kitchen manager on duty to understand the menu for the day in order to better communicate with customers.
Rotated stock items and ingredients to maintain efficiency and freshness. Assisted kitchen staff by prepping meal ingredients at the beginning of each operational day.
Maintained the cleanliness, sanitization, and organization of the dining area, cafe bar, and kitchen, as well as other areas within the restaurant such as the bathroom, walk-in freezer, and dishwashing area.
Kennesaw State University - 2018 - expected graduation 2022
Efficient communication and problem-solving skills as well as an overall positive and professional attitude.
Self-motivated and eager to learn and grow within a team.
Ability to work alongside a team in a fast-paced environment that ensures the efficiency and organization of the team for overall success.
Basic computer skills, as well as register and POS training.
Ability to maintain confidential information and be held responsible for important monetary accounts such as deposits.
Community service background.
First aid precautions and CPR training certification