Kennedi Rounds Resume
Kennedi Rounds
Assistant Manager
EDUCATION
Stillman College
August 2014 � May 2018
While I was there, I graduated with a 3.5 GPA, joined the Pre-Alumni Counsel, helped coordinate different events such as sites for testing and speaker events, had the ability to be a part of Doug Jones� campaign team, and had the opportunity to work in the Library as an archivist for community service hours.
Birmingham School of law
August 2019 � May 2024
WORK EXPERIENCE
Dollar General- Assistant Manger
September 2019� Present
Responsibilities: Ensure that all the companies� policies are followed. Train and develop new employees. Resolve customer issues to their satisfaction. Provide leadership and direction to all employees. Assist customers whenever is necessary. Maintain the store�s standards, which includes stocking and cleaning, and support the store manager as needed.
Popeyes- Crew Member
April 2019� September 2019
Responsibilities: Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction. Follow procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness.
Alorica- Customer Service Representative
June 2018� January 2019
Responsibilities: Resolved customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greeted customers warmly and ascertain problem or reason for calling. Canceled or upgraded accounts. Assisted with placement of orders, refunds, or exchanges. Advised on company information. Took payment information and other pertinent information such as addresses and phone numbers. Placed or canceled orders.
Kennedi Rounds
Assistant Manager
EDUCATION
Stillman College
August 2014 � May 2018
While I was there, I graduated with a 3.5 GPA, joined the Pre-Alumni Counsel, helped coordinate different events such as sites for testing and speaker events, had the ability to be a part of Doug Jones� campaign team, and had the opportunity to work in the Library as an archivist for community service hours.
Birmingham School of law
August 2019 � May 2024
WORK EXPERIENCE
Dollar General- Assistant Manger
September 2019� Present
Responsibilities: Ensure that all the companies� policies are followed. Train and develop new employees. Resolve customer issues to their satisfaction. Provide leadership and direction to all employees. Assist customers whenever is necessary. Maintain the store�s standards, which includes stocking and cleaning, and support the store manager as needed.
Popeyes- Crew Member
April 2019� September 2019
Responsibilities: Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction. Follow procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness.
Alorica- Customer Service Representative
June 2018� January 2019
Responsibilities: Resolved customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greeted customers warmly and ascertain problem or reason for calling. Canceled or upgraded accounts. Assisted with placement of orders, refunds, or exchanges. Advised on company information. Took payment information and other pertinent information such as addresses and phone numbers. Placed or canceled orders.