Rawas_Hala_Resume
Hala Rawas
EDUCATION
C. T. Bauer College of Business, University of Houston, Houston, Texas
Bachelor of Business Administration in Marketing May 202 3
Cumulative GPA: 3.813
EXPERIENCE
Hotel Galvez Bar& Grill Galveston, Texas May 2020 � August 2020
Hostess and Cocktail Waitress
� Accommodated and greeted incoming guests in a warm and friendly, yet professional manner
� Answered incoming calls and provided guests with the appropriate service
� Developed efficient time management and multi-tasking techniques in order to adhere to the guest�s needs in a fast-paced environment
� Validated identification to ensure guests are of proper drinking age
� Ordered and processed payments/bills and to-go orders, in addition to conducting reports at the end of each shift
� Generated an increase in revenue for the establishment by up-selling special/seasonal items on the menu
Galveston Island Historic Pleasure Pier , Galveston, Texas March 2019 � July 2019
Retail Sales Associate
� Increased retail revenue by 15% by attending to guests� needs, up-selling, and effective communication
� Ordered and monitored transactions using the retail point of sale (POS) system
� Increased brand awareness by implementing effective retail marketing tactics
HONORS AND AWARDS
Dean�s List, University of Houston Fall 2019 � present
Scholastic Achievement in Graphics for Digital Media Spring 2020
University of Houston�s Academic Excellence Scholarship Fall 2019 - present
Conley Foundation Scholarship
Fall 2019 - present
ACTIVITIES
American Marketing Association, External Relations Intern, University of Houston Fall 2020 � present
� Mediated communication between alumni, AMA Houston, and AMA Nationals
� Assisted with the production and advertisement of Marketing Week events
� Publicized and promoted the Internal Collegiate Conference throughout the fall semester
� Collaborated with the Director of External Relations for AMA UH in conducting ICC interviews, assigning competitions and overseeing their progress
Digital Media Student Council, Member, University of Houston Fall 2019 � 2020
� Established contact with the program's advisory board, alumni, and other student council members
� Coordinated with council members, student body and the program coordinator in regard to creating an enhanced degree plan for Fall 2020
Metropolitan Volunteer Program, Social Media Co-Chair, University of Houston Fall 2019 � 2020
� Expanded MVP�s Instagram views and followers by 8% through interactive posts and active outreach
� Created flyers and advertised events on various social media platforms, such as Instagram and GroupMe
� Collaborated with MVP�s officers regarding content creation and utilized graphic software to materialize and actualize their conjecture
� Captured and edited photographs taken at events
SKILLS
Bilingual in English and Arabic
Adobe Illustrator, Photoshop, Premiere Pro
Microsoft Word, Excel, PowerPoint
Hala Rawas
EDUCATION
C. T. Bauer College of Business, University of Houston, Houston, Texas
Bachelor of Business Administration in Marketing May 202 3
Cumulative GPA: 3.813
EXPERIENCE
Hotel Galvez Bar& Grill Galveston, Texas May 2020 � August 2020
Hostess and Cocktail Waitress
� Accommodated and greeted incoming guests in a warm and friendly, yet professional manner
� Answered incoming calls and provided guests with the appropriate service
� Developed efficient time management and multi-tasking techniques in order to adhere to the guest�s needs in a fast-paced environment
� Validated identification to ensure guests are of proper drinking age
� Ordered and processed payments/bills and to-go orders, in addition to conducting reports at the end of each shift
� Generated an increase in revenue for the establishment by up-selling special/seasonal items on the menu
Galveston Island Historic Pleasure Pier , Galveston, Texas March 2019 � July 2019
Retail Sales Associate
� Increased retail revenue by 15% by attending to guests� needs, up-selling, and effective communication
� Ordered and monitored transactions using the retail point of sale (POS) system
� Increased brand awareness by implementing effective retail marketing tactics
HONORS AND AWARDS
Dean�s List, University of Houston Fall 2019 � present
Scholastic Achievement in Graphics for Digital Media Spring 2020
University of Houston�s Academic Excellence Scholarship Fall 2019 - present
Conley Foundation Scholarship
Fall 2019 - present
ACTIVITIES
American Marketing Association, External Relations Intern, University of Houston Fall 2020 � present
� Mediated communication between alumni, AMA Houston, and AMA Nationals
� Assisted with the production and advertisement of Marketing Week events
� Publicized and promoted the Internal Collegiate Conference throughout the fall semester
� Collaborated with the Director of External Relations for AMA UH in conducting ICC interviews, assigning competitions and overseeing their progress
Digital Media Student Council, Member, University of Houston Fall 2019 � 2020
� Established contact with the program's advisory board, alumni, and other student council members
� Coordinated with council members, student body and the program coordinator in regard to creating an enhanced degree plan for Fall 2020
Metropolitan Volunteer Program, Social Media Co-Chair, University of Houston Fall 2019 � 2020
� Expanded MVP�s Instagram views and followers by 8% through interactive posts and active outreach
� Created flyers and advertised events on various social media platforms, such as Instagram and GroupMe
� Collaborated with MVP�s officers regarding content creation and utilized graphic software to materialize and actualize their conjecture
� Captured and edited photographs taken at events
SKILLS
Bilingual in English and Arabic
Adobe Illustrator, Photoshop, Premiere Pro
Microsoft Word, Excel, PowerPoint