Rawas_Hala_Resume
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Location: Houston, TX, USA
School: University of Houston - Main Campus
Field of Study: Marketing

Rawas_Hala_Resume

Hala Rawas

EDUCATION
C. T. Bauer College of Business, University of Houston, Houston, Texas
Bachelor of Business Administration in Marketing May 202 3
Cumulative GPA: 3.813

EXPERIENCE
Hotel Galvez Bar& Grill Galveston, Texas May 2020 – August 2020
Hostess and Cocktail Waitress
• Accommodated and greeted incoming guests in a warm and friendly, yet professional manner
• Answered incoming calls and provided guests with the appropriate service
• Developed efficient time management and multi-tasking techniques in order to adhere to the guest’s needs in a fast-paced environment
• Validated identification to ensure guests are of proper drinking age
• Ordered and processed payments/bills and to-go orders, in addition to conducting reports at the end of each shift
• Generated an increase in revenue for the establishment by up-selling special/seasonal items on the menu

Galveston Island Historic Pleasure Pier , Galveston, Texas March 2019 – July 2019
Retail Sales Associate
• Increased retail revenue by 15% by attending to guests’ needs, up-selling, and effective communication
• Ordered and monitored transactions using the retail point of sale (POS) system
• Increased brand awareness by implementing effective retail marketing tactics

HONORS AND AWARDS
Dean’s List, University of Houston Fall 2019 – present
Scholastic Achievement in Graphics for Digital Media Spring 2020
University of Houston’s Academic Excellence Scholarship Fall 2019 - present
Conley Foundation Scholarship
Fall 2019 - present

ACTIVITIES
American Marketing Association, External Relations Intern, University of Houston Fall 2020 – present
• Mediated communication between alumni, AMA Houston, and AMA Nationals
• Assisted with the production and advertisement of Marketing Week events
• Publicized and promoted the Internal Collegiate Conference throughout the fall semester
• Collaborated with the Director of External Relations for AMA UH in conducting ICC interviews, assigning competitions and overseeing their progress
Digital Media Student Council, Member, University of Houston Fall 2019 – 2020
• Established contact with the program's advisory board, alumni, and other student council members
• Coordinated with council members, student body and the program coordinator in regard to creating an enhanced degree plan for Fall 2020
Metropolitan Volunteer Program, Social Media Co-Chair, University of Houston Fall 2019 – 2020
• Expanded MVP’s Instagram views and followers by 8% through interactive posts and active outreach
• Created flyers and advertised events on various social media platforms, such as Instagram and GroupMe
• Collaborated with MVP’s officers regarding content creation and utilized graphic software to materialize and actualize their conjecture
• Captured and edited photographs taken at events

SKILLS
Bilingual in English and Arabic
Adobe Illustrator, Photoshop, Premiere Pro
Microsoft Word, Excel, PowerPoint