General Resume
General Resume

MIC HELL E R. MU �OZ

OBJECTIVE
Determined, self -motivated, goal -oriented and well org anized individual who has proven to be a sharp,
inn ovative and quick learner, capable to quickly adapt to a challenge. With strong interpersonal and
communication skills, looking to dedicate myself in a office role where I can implement my ski lls along wit h
expanding my knowledge and wisdom.

EDUCATION/CERTIFICATION
California State Polytechnic University, Pomona Fall 20 16
? Bachelor of Science in Business Administration
Emphasis in Management and Human Resource

Mount San Ant onio College, Walnut California Spring 2014
? Associate of Arts in Business Administration
? Associate of Arts in Social Behavior of Science (Expected in June 2017 )
? Certificate of Human Resource Management Winter 2017

PROFESSI ONAL EXPERIEN CE
Pomona College � Claremont , CA 07/17 to Present
Administrative Assistant � Diversity Dept.
? Support Directors, providing outstanding experience for potential student applicants .
? Provide outstanding detailed organizat ion and imple mentation of POP Fly -In Programs, Explore Pomona,
Overnight Stays, President Preview and QB Conference.
? Organize travel itineraries for manager and students.
? Organize manager�s travel schedule for Fall and Spring travel.
? Support Executive st aff with pote ntial hires, interviews and orientations.
? Provide general administrative duties (filing, faxing, scanning, data entry, organizing, mailing, etc.)
? Organize and implement special social events for entire department.

Hovanesian & Hovanesian � Pasadena, CA 08/12 to Present
Receptionist
? Provided excellent receptionist skills along with general office assistant responsibilities.
? Provided excellent customer service for all attorney�s potential clients and current clients through ph one or
face t o face greeting, helping them feel safe and secure.
? Supported the Tenants legal secretaries with the distribution of faxes, mail, legal filing returns and
deliveries.
Legal Assistant
? Took part in a six -month legal assistant training which le d to a more k nowledgeable understanding of legal
operations and documentation, specifically Probate and Marriage/Family law.
? Support attorneys with pleading preparations, proof -read and edit legal documentation.
? Provide d ata entry in the area of Time -slips, guarantee ing final invoices prepared, proof -read, edited and
organized, supporting the attorney with billing.
Administrative Assistant
? Prepare financial schedules for CPA .
? Proof -read and edit Federal and State Income Tax Returns for individual clients and business es or Trusts.
? Prepare and mail out Income Tax Return Extensions and Vouchers on behalf of CPA�s clients.
? Provide general administrative duties (filing, faxing, scanning, organizing, mailing, etc.)

Supervisor
? Recruit and have potential employe es go through interview and hiring process.
? Created a general Employee Manual for Receptionists, supporting them with training, coaching and office
administrative development within the Hovanesian & Hovanesian legal environment.
? Assign projects and genera l office admi nistration work to employees.
? Prepare and confirm Receptionist quarterly work schedule.

Office Manager
? Became a reliable source for running office facilities while manager is away guaranteeing tha t strategic
operation goals are still ru nnin g smoothly an d efficiently (collecting rent, paying monthly bills and handle
all tenant disputes).
? Provide excellent support and customer service to tenants of the Office Suite, confirming that all their
office requests and needs are valued and served.

Faith Communi ty Church � West Covina, CA 07/99 to 06/11
Administrative Assistant
? Provided excellent receptionist skil ls.
? Successfully recruited, trained and developed volunteer directors to cover formally paid pos itions.
? Re -or ganized whole Assimilation department, guaranteeing a more efficient and effective way of managing
the whole department for the Department Manager.
? Provided administrative support for all volunteer directors for seven different departments und er the main
Assimilation department.
? Provid ed general administrative support (filing, faxing, scanning, organizing, mailing, etc.)
Volunteer Coordinator
? Assisted upper management and successfully coordinated major events and projects (concerts, fundraiser s,
camps and large youth events).
? Successfully organized an d structured youth services; created Ministry T eam s and trained new incoming
Service C oordinators.
? Lead, couched, trained and advised volunteers in their leadership development skills.
? Mentored sm all groups (t eenage girls) on a yearly basis, providing motivation, encouragement, support in
their healthy lifestyle and student leadership training.

City of Rosemead � Rosemead , CA 06/07 to 06/08
Office Financial Assistant Clerk
? Provided excell ent office ad ministration skills, specifically in the organization of the office environment.
? Assisted the accounts payable supervisor; becoming a reliable source in organizing the City of Rosemead
utilities account statements.

AmCom � City of Industry, C A 02/0 6 to 10/06
Receptionist/Office Assistant
? Handled high volume incoming and outgoing multi -line phone switchboard.
? Organized and filed office documents, organized and assembled company catalog.
? Assisted Human Resource Department & Accounts Payable Department.

Kuantum Financial Enterprise � West Covina, CA 06/05 to 10/05
Receptionist /Office Assistant
? Received incoming and routed outgoing calls, organized, filed office documents .
? Open ed and closed of fice, provided l ite janitorial duties .
? Oversaw special marketing project, assisted Vice President as needed .

SPECIAL SKILLS : Proficient in Microsoft Word, Excel, Power Point, Adobe, Time -slip Program, Access
Program, Google Docs, Outlook, SLATE, Slack, Z oom, Bi -ling ual (En glish/Spanish), typing 65 + WPM,