Fulfilling My Purpose
SHASKYIA BEHN
Houston, TX 77071 ? ------------ ? ------------
PROFESSIONAL SUMMARY
Organized Administrative Assistant with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Well-educated in Legal Files, Cobblestone Systems, Microsoft Office, and Kronos. Excels in calendar management, scheduling, and data-entry. Well-organized and outgoing with outstanding coordination and interpersonal skills. Sound experience in obtaining data and extracting data. Strengths include Management of Process Workflow and Customer Service. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
SKILLS
� Strong Knowledge: MS Excel, Microsoft Outlook, MS Word, Cobblestone Systems, Kronos, Legal Files.
� Basic Knowledge: MS Access, MediSoft Patient, Nextgen
� Administrative, Receptionist
� Spreadsheets
� Cash Register, Deposit Safe
� Travel arrangements
� Clerical, Type
� Database management (Inputting and Retrieving)
� E-mail � Faxes
� Multi-line Telephone Systems
� Legal administrative support
� Time management
� Patient Scheduling
� Contract agreement preparation (Initial Gateway)
� Employee timesheet processing
� Internal communications
� Filing and data archiving
� 45 WPM typing speed
� Supervising small staff (minimum of 5)
WORK HISTORY
Administrative Assistant II, 01/2013 to Current
The Harris Center for Mental Health and IDD � Houston, TX
� The Harris Center for Mental Health and IDD (Formerly known as MHMRA of Harris County)
� Initial gateway to processing contracts for various departments within the Agency by approval of Executive Contract Summary form.
� Assist in processing contracts for review, coordinate for signatures and approval, followed up for fully executed copy.
� Work with the Contracts Director on all contract/program related items.
� Strongly maintain Contracts Director's calendar.
� Arrange and process CLE conferences, seminars and travel arrangements with Texas State Bar and UCLE for Director and or department staff to attend.
� Operate office equipment such as fax machines, copiers, and phone systems, and use computers for creating spreadsheets, word processing, database management, email and other applications.
� Communicate with Vendors, Suppliers and Consultants that support the Programs.
Administrative Assistant, 11/2012 to 01/2013
Ben Taub Hospital/Baylor College of Medicine, Burnett Specialists � Houston, TX
� Demonstrated ability to communicate effectively with physicians, administrators, and department heads on behalf of the Sr. Management Staff.
� Schedules appointments, gives information to callers and otherwise relieves administrators of minor administrative and clerical detail.
� Maintains calendar of Supervisors.
� Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Department Secretary, 02/2012 to 07/2012
Methodist Hospital, Burnett Specialists � Houston, TX
� Assisted Physicians with patients- questions and concerns related to prescription instructions; dosage and quantity supply.
� Assisted Medical Assistants with patient appointments and calls.
� Managed and maintained patient charts.
� Pulled, maintained, purged, and organized medical records.
� Directly reported patient�s messages to appropriate Medical Assistants.
� Faxed prescriptions, pre-authorizations, medical essentials, and medical records.
� Retrieved faxes, emailed messages, and distributed information to Direct Staff.
� Verified and arrange patient�s hospital admission and room as inpatient or outpatient.
Home Health Care Clerk I, 12/2006 to 01/2010
IPR Healthcare System Inc. � Houston, TX
� Created Weekly patient roster, clinical schedule, and case conference lists.
� Responsible for communicating and ordering all clinical supplies.
� Coordinated all clinical vendor in-services
� Assisted in the QA Department Utilization reviews, tract admission, discharges and post hospital stat.
� Disseminated information by using the telephone, mail services, websites, and e-mail as directed.
� Directly reported all medical record discrepancies to the Director of Nursing.
EDUCATION
Bachelor of Science: 06/2002
Healthcare Administration Texas Southern University - Houston
SHASKYIA BEHN
Houston, TX 77071 ? ------------ ? ------------
PROFESSIONAL SUMMARY
Organized Administrative Assistant with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Well-educated in Legal Files, Cobblestone Systems, Microsoft Office, and Kronos. Excels in calendar management, scheduling, and data-entry. Well-organized and outgoing with outstanding coordination and interpersonal skills. Sound experience in obtaining data and extracting data. Strengths include Management of Process Workflow and Customer Service. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
SKILLS
� Strong Knowledge: MS Excel, Microsoft Outlook, MS Word, Cobblestone Systems, Kronos, Legal Files.
� Basic Knowledge: MS Access, MediSoft Patient, Nextgen
� Administrative, Receptionist
� Spreadsheets
� Cash Register, Deposit Safe
� Travel arrangements
� Clerical, Type
� Database management (Inputting and Retrieving)
� E-mail � Faxes
� Multi-line Telephone Systems
� Legal administrative support
� Time management
� Patient Scheduling
� Contract agreement preparation (Initial Gateway)
� Employee timesheet processing
� Internal communications
� Filing and data archiving
� 45 WPM typing speed
� Supervising small staff (minimum of 5)
WORK HISTORY
Administrative Assistant II, 01/2013 to Current
The Harris Center for Mental Health and IDD � Houston, TX
� The Harris Center for Mental Health and IDD (Formerly known as MHMRA of Harris County)
� Initial gateway to processing contracts for various departments within the Agency by approval of Executive Contract Summary form.
� Assist in processing contracts for review, coordinate for signatures and approval, followed up for fully executed copy.
� Work with the Contracts Director on all contract/program related items.
� Strongly maintain Contracts Director's calendar.
� Arrange and process CLE conferences, seminars and travel arrangements with Texas State Bar and UCLE for Director and or department staff to attend.
� Operate office equipment such as fax machines, copiers, and phone systems, and use computers for creating spreadsheets, word processing, database management, email and other applications.
� Communicate with Vendors, Suppliers and Consultants that support the Programs.
Administrative Assistant, 11/2012 to 01/2013
Ben Taub Hospital/Baylor College of Medicine, Burnett Specialists � Houston, TX
� Demonstrated ability to communicate effectively with physicians, administrators, and department heads on behalf of the Sr. Management Staff.
� Schedules appointments, gives information to callers and otherwise relieves administrators of minor administrative and clerical detail.
� Maintains calendar of Supervisors.
� Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Department Secretary, 02/2012 to 07/2012
Methodist Hospital, Burnett Specialists � Houston, TX
� Assisted Physicians with patients- questions and concerns related to prescription instructions; dosage and quantity supply.
� Assisted Medical Assistants with patient appointments and calls.
� Managed and maintained patient charts.
� Pulled, maintained, purged, and organized medical records.
� Directly reported patient�s messages to appropriate Medical Assistants.
� Faxed prescriptions, pre-authorizations, medical essentials, and medical records.
� Retrieved faxes, emailed messages, and distributed information to Direct Staff.
� Verified and arrange patient�s hospital admission and room as inpatient or outpatient.
Home Health Care Clerk I, 12/2006 to 01/2010
IPR Healthcare System Inc. � Houston, TX
� Created Weekly patient roster, clinical schedule, and case conference lists.
� Responsible for communicating and ordering all clinical supplies.
� Coordinated all clinical vendor in-services
� Assisted in the QA Department Utilization reviews, tract admission, discharges and post hospital stat.
� Disseminated information by using the telephone, mail services, websites, and e-mail as directed.
� Directly reported all medical record discrepancies to the Director of Nursing.
EDUCATION
Bachelor of Science: 06/2002
Healthcare Administration Texas Southern University - Houston