Andrea Vial Resume
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Andrea Vial Resume

EDUCATION
Virginia Polytechnic Institute and State University (Virginia Tech) Blacksburg, VA

Expected graduation: May 15, 2021

Bachelor of Science in Progress
Major: Psychology
GPA: 3.6

Bachelor of Science in Sociology in Progress
Major: Criminology Minor: Sociology
GPA: 3.56

SKILLS
� Adult CPR/AED/First Aid Certification, EMS Safety | May 2019
� Crisis Intervention and Communication Training | February 2019
� Mental Health First Aid | February 2019
� Stop the Bleed Training | October 2018

PROFESSIONAL EXPERIENCE
Jr HR Business Partner (Contract) Phoenix Packaging Operations
� Interviewed, assessed, and hired job candidates
� Managed internal and external job postings
� Experience with Microsoft Office Suite
� Built and maintained relationships with potential candidates
� Met operational hiring targets to ensure company growth
� Adhered to company policies and legal guidelines VOLUNTEER WORK
Trained Hotline Volunteer / Crew Chief
New River Valley Community Services
November 2020� January 2021 Dublin, VA
February 2019 � Current Blacksburg, VA
� Coordinates contacts with police departments and emergency health care services real time
� Demonstrates problem solving and communication skills to deescalate emergency crisis callers
� Assesses caller�s risk of harming themselves or others
� Demonstrates agility and high level of adaptability given each unique situation
� Writes on-call reports every few weeks
� Keeps accurate, detailed documentation of phone-calls

RELEVANT EXPERIENCE
Student Intern
Virginia Tech Police Department
� Learned investigative practices by responding to calls with officers (ride-along)
� Practiced and learned basic defensive techniques
� Assisted in carrying out the fall Student Police Academy
� Developed further knowledge of basic laws and regulations
� Cooperated, coordinated, and provided necessary support services for officers
August - December 2020 Blacksburg, VA

Raft and Access Intern
New River Valley Community Services
� Interviewed, assessed, and selected volunteers for crisis team training
� Led presentation of Crisis Intervention to 20 volunteers
� Created confidential client files and connected callers to relevant sources
� Consolidated resources to improve training experience for new volunteers
� Phone-screened clients and potential clients
� Utilized computer software to access client information

STUDENT ACTIVITIES
� Undergraduate Research | January 2021 - Current
� Intramural Volleyball Team | October � December 2020
� Dominican Republic Service-Learning Trip | January 2019
� Dean�s List | Freshman Year, Spring 2019, & Senior Year
� Virginia Tech Student Police Academy | October 2018
� Virginia Tech Big Event | Spring 2018

SKILLS
� Statistical Software (SPSS, JMP)
� Adult CPR/AED/First Aid Certification, EMS Safety | May 2019
� Crisis Intervention and Communication Training | February 2019
� Mental Health First Aid | February 2019
� Stop the Bleed Training | October 2018
October 2019 � March 2020 Blacksburg, VA