Customer Service Professional seeking a position in an administrative setting

SKILLS
 Interpersonal
 Multitasking
 Strong work ethic
 Quick learner
 Strong communication
 Organized
 Detail oriented
 Follow through
 Problem solving
 Dependability
 MS Office Suite
 Prioritizing projects and
focusing on tasks with more
immediate deadlines
 Managing staff accountability
and inventory
 Allocating time for
responsibilities and tasks
 Adapting plans to changing
circumstances
 Doing well under pressure

WORK EXPERIENCE
Islands Restaurants – Senior Server June, 2005 - March, 2016
 Executed various daily tasks and provided feedback from employees and guests alike to management
 Utilized guest and employee feedback to improve overall work environment
 Utilized solid multi-tasking skills to maximize work efficiency
 Assisted in training and supervising new employees on how to apply proper work procedures, standards, and practices
 Worked closely with management to fashion new methods to enhance work productivity
 Was responsible for the dining experience for up to 40 guests at any given time
 Voted favorite employee to work with multiple times

Allen’s Delivery – Independent Contractor September, 2010 – March, 2011
 Provided continuous and exceptional service and work performance on a nightly basis
 Allocated proper materials to multiple carriers
 Completed nightly distribution of product to appropriate customers accurately
 Executed multi-tasking skills to increase proficiency and pace of work

EDUCATION
ICDC College, Culver City, CA September, 2011 – June, 2012
Homeland Security Studies and Investigations – Vocational Degree

San Diego Flight Training International, San Diego, CA July, 2003 - May, 2006
Private, Instrument, and Complex Aircraft Certificates

Poway High School, Poway, CA September, 1997 – June, 2000
High School Diploma

administration, aviation, assistant, problem solving, interpersonal, speaker, critical thinking