Driven and dynamic Advertising student, looking to gain hands on experience in the Marketing and Advertising field.
ADOBE: Intermediate experience with Photoshop, InDesign, and Illustrator.
SOCIAL MEDIA MARKETING: 8 plus years of experience. Working knowledge of (Facebook, YouTube, Twitter, Instagram, Tumblr, LinkedIn, Snapchat, Myspace, StumbleUpon, Reddit, Blogger)
Created and tailored Tumblr page targeted towards Millennial females – generated over 2,000 followers in 3 months, with use of curated content, research, and strategic use of hashtags.
MARKETING INTERN: ------------ (Irvine, CA), May 2013 – August 2013
Assisted in daily community outreach, Implemented social media plan, Conducted market research, engaging with marketing team, brainstorming ideas for new campaigns.
CUSTOMER SERVICE REPRESENTATIVE : The United States Mint (Plainfield, IN), May 2014- August 2014
CUSTOMER SERVICE REPRESENTATIVE : Lifetouch Portraits (Muncie, IN), September 2015- January 2016
CUSTOMER SERVICE REPRESENTATIVE : The Lead Zoo (Provo, UT), August 2013- January 2014
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
CASHIER : Target (San Clemente, CA), May 2013- August 2013
CASHIER: Kohl’s (Plainfield, IN), September 2012- January 2013
Handle cash transactions with customers using cash registers, scan goods and collect payments, Issue receipts, refunds, change or tickets, Redeem stamps and coupons, make sales referrals, cross-sell products and introduce new ones, resolve customer complaints, guide them and provide relevant information
SPA ATTENDANT : Spa Attendant (Rancho Santa Margarita), March 2013- May 2014
BACHELOR OF SCIENCE: Ball State University (Muncie, IN), August 2014 – 2018
Major : Advertising – Creative Development Concentration
HIGH SCHOOL DIPLOMA : Avon High School (Avon, IN), August 2008 - June 2012
ORGANIZATIONS: AAF(American Advertising Federation)
Music and Memory
advertising, marketing, writing