Resume
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Location: Philadelphia, PA, USA
University: University of Pennsylvania
Major: Philosophy, Politics & Economics

Resume

PricewaterhouseCoopers Jul 2017 – Aug 2017
Audit Intern Arusha, Tanzania
• Helped plan and execute extensive audits for a hotel chain specializing in safari tourism that generated ~$10mm of revenue per year and a non-profit organization for youth that generated ~$180k of revenue per year
• Performed in-depth analyses of payroll and inventory data to detect unusual and inconsistent financial relationships
• Uncovered multiple fraudulent incidents pertaining to one company, whereby $40,000+ of expenses lacked supporting documentation and $60,000+ of service-related costs lacked contractual agreements, contrary to the company’s bylaws


Wharton Management Department Feb 2016 – Sept 2016
IT Technician Philadelphia, PA
• Provided ongoing technical support to 90+ staff members, professors, and Ph.D. students multiple times per week by diagnosing and troubleshooting software, hardware, and network issues, as well as installing new technologies
• Solicited feedback through the distribution of periodical questionnaires in order to adapt to customer preferences and exceed their expectations; contributions allowed the IT helpdesk to achieve and maintain the highest customer satisfaction rate across 80+ university-wide helpdesks

Leadership Experience

University of Pennsylvania Judicial Inquiry Board Jan 2017 – Present
Board Member Philadelphia, PA
• Participated in 9 cases involving breaches of rules and regulations at both the university level and as pertinent to student organizations such as fraternities
• Improved the disciplinary process by establishing a systematic procedure for assigning level sanctions and creating a new point-based system that was tied to the severity of the offense

NXT Group Oct 2016 – Mar 2017
Real Estate Project Manager Philadelphia, PA
• Managed three short-term rental properties, which collectively generated $10,000+ revenue per month
• Drove a 15% increase in profit margins within 6 months by increasing average occupancy to 70% (from 32%) while optimizing the pricing strategy per rental unit and undertaking advertising initiatives such as paid digital ads
Ensured consistently high customer satisfaction by adhering to fast response times and carefully monitoring

Resume