German Expert
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Location: Delhi, India
University: Delhi University
Major: English

German Expert


Search and Catalog Quality Analyst (German), Nextag, Gurgaon (Jan, 2014 – March, 2016)
• Key member of the team responsible for enhancing and improving the catalog of two German websites
• Roles & Responsibilities:
o To examine many searches and systematically identify problems in search relevance, Classification and product groupings and make recommendations to engineering
o To do Category Mapping of seller products to relevant categories on the two sites, Mapping Models of seller products to products on the two sites
o Model Creation of new products. To identify product specific attributes, their extraction and use in constructing product descriptions
o To write effective Ad-Copies for Search Engine Marketing (SEM-Copies)
o Image retouching on Photoline for the products

Senior Associate (German), Genpact, Bangalore (May, 2009 – Nov, 2012)
• Received SPOT Award for handling the maximum number of categories in the Wasch, Putz & Reinigung team
• Instrumental in achieving Client Satisfaction Award for the team for 100% Data Base Quality
• Highly appreciated by the team manager for being top performer of the team by ensuring OTC (On Time and Correct) Data Base delivery and consistent Quality
• Key member of the team responsible for collating and analyzing first hand after sales data of the clients and their competitors to provide the clients with valuable insights
• Was involved in everyday communication with the Clients, Market Experts and Product Experts in German Langauge via various communication modes such as Mail, Chat and Call
Institute Degree / Exam Year Marks
Hansraj College , Delhi University B.A. HONS.(English) 2008 60%
Loreto Convent College, Lucknow Class 12th 2005 86 %
Loreto Convent, Lucknow Class 10th 2003 78 %
• Scholastic Achievements
o A German Language course from Max Mueller Bhavan, C1 level (6th Semester)
o Gold Medal for securing highest score in Political Science in Class 12th
o Merit Certificate for securing highest score in History and Economics in Class 12th
• Actively involved in creative teaching for children at Shallom Hills International School for 6 months
• Got familiarized with different aspects of an entrepreneurial venture such as marketing, purchasing and customer interaction
• Vice President, English Literary Society, 2006-07 and Coordinator, English Literary Society, 2005-2006
o Planned and organized various annual literary events at Hansraj College
o Responsible for publishing magazines after selection of appropriate articles and their editing
• Social Service
o Organized many events and campaigned for several social issues through NSS at Hansraj College
o Volunteered for Rotary Blood Bank Service by motivating people to donate blood
o Coordinated a tour for children organized by a cancer patient organization CANKIDS
o Involved in spreading awareness about social issues among youths through NGO Pravah
o Volunteered for an event Antarchakshu 2016, spreading awareness about blind people
o Volunteered with Mount Valley Development Association, Uttarakhand, to understand and provide effective solutions of the problems in rural India and the projects that the organization is working on
o Worked with Delhi Government (Chief Minister’s Office) in their Public Grievance Monitoring System, to understand the existing policies and their real time effect and challenges
o Worked with an NGO Swecha, actively participated in their ongoing Monsoon Wooding campaign, summer school camps, their event Pagdandi and updated their media list

German Language, German Translator, German Interpreter