David Allen
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David Allen

DAVID A. ALLEN
6728 Anders Terrace Springfield VA 22151
OBJECTIVE------------ ------------
Obtain a position that requires the utilization of customer service and managerial skills, as well integration of my communication skills, self-driven attitude, and experience to provide customer satisfaction.
EDUCATION
Virginia Polytechnic Institute and State University, Blacksburg, VA US 08/97-05/02 Major: Interdisciplinary Studies / Minor: Property Management and Sociology 71 Semester Hours Completed
EXPERIENCE Joe's Seafood, Prime Steak and Seafood Server Washington, DC 6/19-1/20
-Provide excellent customer service by creating a unique dining experience -Effectively sell specialty options of rare menu items not found in other restaurants. -Present wine suggestions to perfectly pair with the meal chosen. -Assist team members with delivering food, drink, and/or greeting new guests
Mon Ami Gabi Bartender
Reston, VA 5/15-6/19
-Train new staff members -Create a cocktail program -Interact with guests to build regular/ returning clientele -Aficionado and connoisseur of the in-house wines and effective promoter/seller of those that most efficiently met the consumer�s desired taste
McCormick & Schmick�s Seafood Restaurant Server
Bethesda, MD 12/05-5/15
-Provide exemplary service to all customers by taking extra steps to ensure enjoyable dining experience -Proficient in use of Squirrel POS Host Server Computer system-Develop and improve communications skills through interaction with a diversity of customers -Expand knowledge of menu and wines through flavor profiling -Train new employees in sales techniques, menu knowledge and computer system operation -Assist with out of restaurant events: Taste of Bethesda, and various social functions -Provide leadership as temporary floor manager on an as needed basis -Aid in closing the restaurant, checking on the completion of additional tasks by other employees setting up for the upcoming day
First Mortgage Masters Mortgage Broker
Annapolis, MD 09/03-01/05
-Use communication skills to intrigue people to inquire about schedule appointments, and increasing business -Comply with company procedural guidelines during all phases of the confidential loan process -Utilize my multitasking abilities by obtaining pre-qualifications, submitting loan to processing etc. -Demonstrate organization skills by balancing multiple personnel and clientele through multi-tasking -Order credit reports, complete forms 1003, 1008 and all other necessary RESPA documents -Use deductive reasoning to best manage customer situation (e.g. credit score, LTV (loan to value) and DTI (debt to income ratio) -Analyze loan types for client�s best interest (fixed rate, interest only LIBOR, Offered Rate, and various Adjustable Rate Mortgage, etc.) -Work with a wide variety clientele, qualifications ranged from A+ through sub-prime credit. -Handled all aspects of office duty
SALARY
As I am not familiar with the salary structure of your organization, I am open and is negotiable.