Alphea Bugg
Alphea Bugg
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Work Experience
Burlington, Hoffman Estates, IL July 2018 - Present
Sales Associate
Responsible for maintaining the overall appearance of the baby depot, youth and toy departments by ensuring the merchandise has a price tag, applicable security tag and correct sizing. In addition, that they are displayed effectively for sales. Also serve as a backup cashier and product markdown associate.
Cashier Customer Service
Merchandise
Display Pricing
QCSS Smart Center, Deer Park, IL October 2018 - January 2020
Customer Relations Specialist
Present Responsible for managing 300 or more inbound and outbound calls a day. These calls ranged from product recalls, subscription renewals, customer support and sales.
Customer Relations
Account Management
Sales
Vendor Support
Motorola Mobility, A Lenovo Company, Chicago, IL September 1995 - June 2017
Senior Human Resources Specialist
HR Service Center Supervisor responsible for managing the day to day operations. Managed HR systems, employee data entries, and three direct reports. Employee related case management Tier one and two. Screened, investigated and assigned appropriately.
Account Management
ADP End-User Support
Background Checks
Benefits Diversity Tracking/Reporting
Employee Relations
Executive Meeting Planner
Expat Repatriation
Google
Chat
Docs
Drive
Forms
Presentation
Spreadsheet
Kronos
Timecard Entry
Modify/update employee data
I-9 Management
e-Verify
Account Manager
MicroSoft
Excel
PowerPoint
Word
Performance Improvement
Performance Management
Planning and Tracking
Project Manager
Service Center Management
Trainer
TALEO
Workday Transactions
The NutraSweet Company, Deerfield, IL March 1990 - September 1995
Business Systems
Supply Chain -- Managed the daily electronic data interchanges between retailers. Marketing - Coordinated quarter events and Sales Team computer trainer
Abriva
Vendor Management
Administrative
Content Developer
Event Planning
Telink - EDI Sales Team Systems
Trainer
Education
Roosevelt University, Schaumburg, IL - Professional Administration
William Rainey Harper College, Palatine, IL - Computer Science and Business Administration Loyola
University, Chicago, IL - Majored in Marketing and Communications Anchorage Community College
Anchorage, AK - General Studies
Earned 50 or more credits
Alphea Bugg
B------------
------------
Work Experience
Burlington, Hoffman Estates, IL July 2018 - Present
Sales Associate
Responsible for maintaining the overall appearance of the baby depot, youth and toy departments by ensuring the merchandise has a price tag, applicable security tag and correct sizing. In addition, that they are displayed effectively for sales. Also serve as a backup cashier and product markdown associate.
Cashier Customer Service
Merchandise
Display Pricing
QCSS Smart Center, Deer Park, IL October 2018 - January 2020
Customer Relations Specialist
Present Responsible for managing 300 or more inbound and outbound calls a day. These calls ranged from product recalls, subscription renewals, customer support and sales.
Customer Relations
Account Management
Sales
Vendor Support
Motorola Mobility, A Lenovo Company, Chicago, IL September 1995 - June 2017
Senior Human Resources Specialist
HR Service Center Supervisor responsible for managing the day to day operations. Managed HR systems, employee data entries, and three direct reports. Employee related case management Tier one and two. Screened, investigated and assigned appropriately.
Account Management
ADP End-User Support
Background Checks
Benefits Diversity Tracking/Reporting
Employee Relations
Executive Meeting Planner
Expat Repatriation
Chat
Docs
Drive
Forms
Presentation
Spreadsheet
Kronos
Timecard Entry
Modify/update employee data
I-9 Management
e-Verify
Account Manager
MicroSoft
Excel
PowerPoint
Word
Performance Improvement
Performance Management
Planning and Tracking
Project Manager
Service Center Management
Trainer
TALEO
Workday Transactions
The NutraSweet Company, Deerfield, IL March 1990 - September 1995
Business Systems
Supply Chain -- Managed the daily electronic data interchanges between retailers. Marketing - Coordinated quarter events and Sales Team computer trainer
Abriva
Vendor Management
Administrative
Content Developer
Event Planning
Telink - EDI Sales Team Systems
Trainer
Education
Roosevelt University, Schaumburg, IL - Professional Administration
William Rainey Harper College, Palatine, IL - Computer Science and Business Administration Loyola
University, Chicago, IL - Majored in Marketing and Communications Anchorage Community College
Anchorage, AK - General Studies
Earned 50 or more credits