Alphea Bugg
Alphea Bugg

Alphea Bugg

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Work Experience

Burlington, Hoffman Estates, IL July 2018 - Present

Sales Associate



Responsible for maintaining the overall appearance of the baby depot, youth and toy departments by ensuring the merchandise has a price tag, applicable security tag and correct sizing. In addition, that they are displayed effectively for sales. Also serve as a backup cashier and product markdown associate.

Cashier Customer Service

Merchandise

Display Pricing

QCSS Smart Center, Deer Park, IL October 2018 - January 2020

Customer Relations Specialist



Present Responsible for managing 300 or more inbound and outbound calls a day. These calls ranged from product recalls, subscription renewals, customer support and sales.

Customer Relations

Account Management

Sales

Vendor Support

Motorola Mobility, A Lenovo Company, Chicago, IL September 1995 - June 2017

Senior Human Resources Specialist



HR Service Center Supervisor responsible for managing the day to day operations. Managed HR systems, employee data entries, and three direct reports. Employee related case management Tier one and two. Screened, investigated and assigned appropriately.

Account Management

ADP End-User Support

Background Checks

Benefits Diversity Tracking/Reporting

Employee Relations

Executive Meeting Planner

Expat Repatriation

Google

Chat

Docs

Drive

Forms

Presentation

Spreadsheet

Kronos

Timecard Entry

Modify/update employee data

I-9 Management

e-Verify

Account Manager

MicroSoft

Excel

PowerPoint

Word

Performance Improvement

Performance Management

Planning and Tracking

Project Manager

Service Center Management

Trainer

TALEO

Workday Transactions

The NutraSweet Company, Deerfield, IL March 1990 - September 1995

Business Systems



Supply Chain -- Managed the daily electronic data interchanges between retailers. Marketing - Coordinated quarter events and Sales Team computer trainer

Abriva

Vendor Management

Administrative

Content Developer

Event Planning

Telink - EDI Sales Team Systems

Trainer

Education

Roosevelt University, Schaumburg, IL - Professional Administration

William Rainey Harper College, Palatine, IL - Computer Science and Business Administration Loyola

University, Chicago, IL - Majored in Marketing and Communications Anchorage Community College

Anchorage, AK - General Studies

Earned 50 or more credits