Youth and Family Advocacy Leader
Youth Program & Outreach Speacialist
21900 SE Wax Rd.
Maple Valley, WA 98038
Experienced in at-risk youth advocacy dedicated to delivering intensive, individualized support to homeless and/or high-risk youth with the goal of eliminating systemic barriers to educational, healthcare, housing achievement, job training, and pathways to living healthy, happy and productive lives.
Written & Verbal Communication
Detail Oriented Organization
City of Seattle- Recreation & Parks Department Recreation Attendant, Seattle, WA
2017 – Present
Completed Bachelor program practicum requirement at Southwest Teen Life Center for a total of 9 months (3 quarters) performing duties as a Recreation Attendant.
Provide information via telephone and in person inquiries for a wide range of requests including available programs, resources offered through organization, in addition to customer/ client complaints and concerns from parents, youth and community neighbors.
Monitor users in general building and associated ground areas to endure compliance, safety as specified and required by the rules and regulations set by the City of Seattle and State of Washington.
Responsible for opening and closing the facility without immediate supervision from upper level staff.
Assists in conducting organized youth activities geared for youth users.
Program registration, collect fees and money and provides receipts for program participation.
Maintains records of recreational facility activities.
YouthCare James W. Ray Orion Center, Seattle, WA
Street Outreach Program Supervisor
2018 – Present
Oversee the day to day activities of the program which consists of critical and strategic planning and participation with the State of Emergency Homelessness.
Coordinating with the City of Seattle Multidisciplinary Outreach Team (MDOT) to outreach to unauthorized encampments and to locate new areas of homelessness, run-a-way and/or exploited youth occupancy.
Responsible for all department staff, volunteer, and program partner outreach and training.
Provide leadership and coaching to execute required reporting and documentation within the organization and funding/ partnership compliance policies and procedures.
Build rapport and striving relationships with neighboring service providers, health care facilities and educational institutes to identity needs of outreach service and provide resources to case management staff for like clients.
Oversee, coordinates and facilitate daily outreach missions and when available, participates in outreach explorations to evaluate current needs of clients and assess safety procedures and approach of staff toward prospect and current clients served.
Education Case Manager
2015 – 2018
Provided “wrap-around” services including counseling, financial assistance, housing and mental health resources to “aged-out” clients and clients who have chosen not to further seek services at Youthcare.
Developed, managed and oversaw the 1418 program.
Managed student enrollment for the GED program offered through YouthCare which included gathering, reporting, and submitting required documentation to local and state agencies.
Recorded extensive case notes provided information on the progress, participation level and other pertinent data for each client on a monthly basis.
Responsible for upkeep and program retention.
Participated in regular client update, consultation and supervision meetings with other staff and partner agencies for each client.
King County Superior Court
Employment & Education Specialist (Temporary), Seattle, WA
2014 – 2015
Administer assessments as indicated and required by the Juvenile Court Judgement.
Screened and interviewed clients to determine needs to be provided to the client in correlation to program-specific services available.
Provided further information and resources to clients and guardians through written, in-person and over the phone communication channels.
Established, modified, tracked and retrieved information and compiled data as needed for client files and to maintain court compliance.
Corresponded and communicated with management officers, agencies and other entities (such as prospect employers, educational institutes, etc.) for clients as needed.
Responsible for re-evaluating individual client’s progress which included goals made and executed, planning, and follow up in a one-on-one setting.
Completed, submitted and distributed invoices, payroll to clients, employers and other third-party agencies/ partners.
Attended follow up court dates to provide officials with case updates in accordance to case compliance guidelines for clients on case load.
Washington Asian Pacific Islander Community Services
2008 - 2014
Conducted urine analysis and assessments via King County Juvenile Detention Center.
Maintained individual case files in correlation with program enrollment, attendance, participation and observation.
Provided reports depicting rehabilitative significance of drug testing program.
Recruited “at-risk” youth and volunteers to participate in WAPI’s prevention and rehabilitation community-based drug program.
Facilitated and managed adolescent and young adult support group sessions at various middle schools in Seattle Public School District.
Organized and hosted company events and programs, including fundraisers and workshops.
Created and taught youth focused curriculum.
Arranged and attended meetings between clients and third-party agencies.
Performed de-escalation techniques in crisis situations when necessary to ensure the safety and wellbeing of other clients, staff, and guests on site.
BAS in Applied Behavioral Science
Seattle Central College, Seattle, WA
September 2017 – June 2019
Associate of Arts Degree in Social & Human Services
Seattle Central College, Seattle, WA
September 2015 – June 2017
Advocate, leader, dependent, and clairvoyant.