Young Professional
Young Professional

Student worker Employer Relations Assistant at DeVry University and part-time working in the billing department at a small doctors office. 
 
• Highly self-motivated professional with demonstrated healthcare, sales and administrative experience. 
• Experience and knowledgeable in medical records, patient care, patient discharge protocol, medical records quality checks and filing, scheduling, and insurance verifications. 
• Exceptional ability to work with a team to achieve optimal results. Strong communications skill coupled with a meticulous regard for accuracy and efficiency. Adept to learning new technologies quickly and adjusting to changing environments. 
• Proficient in ICD-9 and ICD-10 and RHIT eligible. Authorized to work in the US for any employer

Work Experience
Billing Specialist/Customer Service Presence Health - Chicago, IL August 2018 to Present
•      Successfully processed patients’ patient payments via all different types of transactions.
  • Printed and mailed statements to patients with outstanding bills. 
• Ensured all documentation was accounted for in medical record and appropriately filed. 
• Operate a computer and basic office equipment. 
• The ability to read and understand oral and written instructions.
  • The ability to establish and maintain effective working relationship with patients, employees, and the public. 
• Scheduled patient appointments using a EHR System
  • Faxed documents to the appropriate destinations when necessary. Employer Relations Assistant DeVry University - Chicago, IL June 2018 to Present
• Posted jobs on Hire DeVry (School Online Portal) for diverse national employers in various industries
  • Conducted Internship Research for Employer Relations team supporting student initiatives 
• Administered, managed and maintained Employer Partner Distribution Lists
  • Management of employer information/branding for Virtual Career Fairs as the e-platform (Brazen) admin. 
• Communicated with Employer Contacts including recruiters, talent acquisition & campus recruiting teams 
• Recorded and Managed student activities and email observations on Hire DeVry 
• Recorded and Maintained Employer Contact Information in Salesforce Wireless

Retail Sales Associate Metro PCS Authorized Dealer
Chicago, IL April 2016 to February 2018
• Meet sales goals by selling our products and services to new and existing customers. 
• Effectively present products and services to and develop relationships with potential clients. 
• Conduct daily inventory procedures. 
• Handle all administrative aspects of the sale including but not limited to: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. 
• Stay up to date with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development. 
• Know the market by keeping up with competitive offers and be able to provide market feedback to the Sales Manager regarding local competition and product/service needs.

Internship GROUPON (Spark Program)
Chicago, IL August 2012 to August 2014

Front Office Duties:  Filing  Data Entry  Schedule and plan meetings and appointments  Written and verbal communication skills  organization and time management skills  Screen and direct phone calls and Correspond accordingly between staff and management.  Handle requests and queries.

Education

Bachelor's in Technical Management
DeVry University-Chicago
Chicago, IL January 2019 to January 2021

Undergraduate Certificate in Medical Billing & Coding
DeVry University
Chicago, IL September 2016 to January 2019

High School Graduate
Hobart High School
Hobart, IN August 2012 to February 2016

Skills
Customer Service Representative (3 years), Cash Handling (5 years), Fast paced working (5 years), Typing (10+ years), Social Media (10+ years), Teamwork (5 years), Training (5 years), Budgeting (3 years), POS (5 years), Microsoft Word (10+ years), Microsoft Office, Cash Register, Order Taking, Data
Entry, Inventory, Computers, Communication, Sales, Multi-Tasking, CPNI, Payment Processing, Wireless Sales, Scheduling (1 year), Schedule Appointments (1 year), Excel (1 year), • Medical Terminology (3 years), • Health Services (1 year), • Health Insurance (3 years), • Reimbursements (3 years), • Medical Documents/Records (3 years), • HIPAA Standards (3 years), • Medical Billing & Coding (3 years), • Business Administration (4 years), Accounts Receivable, Collections, Quickbooks, claims, Billing, Filing, Accounts Payable, Receptionist, Medical Billing, coding, CPT, Outlook, Accounting, Microsoft Excel, Medical Terminology



Awards Dean's List
March 2018 Named to DeVry University's Spring 2018 Dean's List for earning a grade point average of 3.5 or higher during the semester.

Certifications/Licenses Spark Program
An Internship through the Spark Program that lasted a duration of a year that helped me gained experience in an office environment.