Ylani Murry
Ylani Murry
2175 S State Hwy 121
# B3025
Lewisville, TX 75067
Cell: ------------
Education
Maranatha Christian Academy Greenwood, MS
August 2009 - May-2010
Diploma
Experience
Xerox (Call Center)
Customer Care Representative/ Aetna Manager
Answer incoming calls assist clients with:
? making payments on their premiums
? Refill their medication
? Make changes to their accounts such as addresses, add POA’s, and any other personal info
? Payment options
? Speak with pharmacies and doctors to refill meds and give alternative meds that were covered under the policy
April 2013 - June 2015
Child care at Over the Rainbow Learning Center
? provide child for several families during school and work hours
November 2015 - July 2016
Walmart
? Maintain and restock inventory
? Provide customer service
September 2016 - December 2017
Achievements
? Allowed to obtain great training and experiences preparing me to have better work ethics and the ability to strive and grow with any company
2013 - Present
Volunteer Experience
? Salvation Army volunteer for needy families 2015 - 2016
? Youth ministry volunteer with the New Beginnings MB Church 2008 - Present
Interest/ Activities
? Arts and Science Museums
? Aquariums and Amusement Parks
? Kickball
? Basketball
Computer Skills
? Basic with Microsoft words
? Little but not limited to Excel/ PowerPoint
? Proficient with Internet
References
? Jasmine Jordan - ------------
Former employer/ Boss
? Vicky Williams - ------------
Friend
? Clyde Jones - ------------
Former Coworker
Ylani Murry
2175 S State Hwy 121
# B3025
Lewisville, TX 75067
Cell: ------------
Education
Maranatha Christian Academy Greenwood, MS
August 2009 - May-2010
Diploma
Experience
Xerox (Call Center)
Customer Care Representative/ Aetna Manager
Answer incoming calls assist clients with:
? making payments on their premiums
? Refill their medication
? Make changes to their accounts such as addresses, add POA’s, and any other personal info
? Payment options
? Speak with pharmacies and doctors to refill meds and give alternative meds that were covered under the policy
April 2013 - June 2015
Child care at Over the Rainbow Learning Center
? provide child for several families during school and work hours
November 2015 - July 2016
Walmart
? Maintain and restock inventory
? Provide customer service
September 2016 - December 2017
Achievements
? Allowed to obtain great training and experiences preparing me to have better work ethics and the ability to strive and grow with any company
2013 - Present
Volunteer Experience
? Salvation Army volunteer for needy families 2015 - 2016
? Youth ministry volunteer with the New Beginnings MB Church 2008 - Present
Interest/ Activities
? Arts and Science Museums
? Aquariums and Amusement Parks
? Kickball
? Basketball
Computer Skills
? Basic with Microsoft words
? Little but not limited to Excel/ PowerPoint
? Proficient with Internet
References
? Jasmine Jordan - ------------
Former employer/ Boss
? Vicky Williams - ------------
Friend
? Clyde Jones - ------------
Former Coworker