I am proficient in Spanish, as well as I am a great team worker and due to my experience, can perform well under pressure and am able to communicate respectfully and professionally in front of guest.
Guest Service Rep | South Lake Hospital | 12/7/18-12/1/19
I aided guests find their way to patients room or other areas they might have been looking for as well help in discharging patients and triaging.
Fullfilment Team Member | Target | 8/13/18- 1/8/19
Processed online orders by fetching items in store and packaging with shipping label. Also loaded UPS trucks after hours.
Event Guide | Universal Orlando Resort | 10/03/17-06/27/18
Organized Universal’s main events (Mardi Gras, Christmas Parade, Halloween Horror Nights, etc). Guest service communication was made every day.
High School Diploma 05/20/17 | East Ridge High School
-Graduated with Magna Cum Laude honors with a 3.7 GPA
A.A | 08/09/18 | Lake Sumter State College
Pursuing Bachelors| Current | University of Central Florida
I think given my set of skills and experience I can provide exceptional service and represent your company in the best way possible. I am eager to learn and gain new experiences that will benefit in my future and achieve my goals.
VOLUNTEER EXPERIENCE OR LEADERSHIP
Job Shadowed at Advanced Dermatology & Cosmetics for 70 hours. At Universal studios I was also a big part in helping create and form new events and was a team leader.