Wong Tsz Kwan - resume
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Wong Tsz Kwan - resume

Experience and Skills

Junior Police Call - Leader
2008 - 2014
Completed four major trainings and qualified, which are police knowledge, leadership, management skills and personal development
Complete at least 250 hours of social services
Joined the exchange tour as the group leader twins per year
Completed leaderships and physical training camps and classes

Cathay Pacific "I Can Fly" Programme
February 2010 - September 2010
Enhanced ground-school training that will cover both flight operations and inflight services
Visited to key aviation facilities at the Hong Kong International Airport
Finished a self-designed social service programme , which includes contact the charity, design games and organize the events for 50 children to visit Hong Kong International Airport and learn more about the aviation industry

The Hong Kong Award for Young People - Bronze and Silver
2009 - 2011
Fulfil the requirements and complete the following 4 sections: service, expedition, skills and physical recreation

Piano
Grade 8 ABRSM
knowledge and skills in harmony, composition and general knowledge

Languages
Cantonese
English
Mandarin
Volunteer

Asian Women United of MN - Receptionist and internship
January 2019 - August 2019
Assist with the operation of the center and report to the director
Participate and co-lead the team
Listen and record the emergency call
Demonstrate flexibility and patience in adapting to changing situations
Maintain composure and professionalism in sometimes chaotic or stressful situations

Katherine E. Nash Gallery - gallery intern
January - May, 2018
Provided information to gallery patrons about exhibitions and future exhibitions
Install art works and design the space for the exhibitions
Maintained cleanliness and organization of the gallery space
Contact artists and hold an exhibition
Create and manage the social media for the exhibition, such as Instagam and Facebook

Asian Women United of MN - Children's Program Assistant
January 2017 - May 2017
Motivate and mentor children between the ages of 5-12 who got abused
Work effectively with diverse cultural and economic population
Work in a team environment

Job Experience

French Meadow Bakery & Cafe - Student manager
January 2019 to March 2019
Greets guests, answers questions, ensures quality service, and resolves complaints for guests
takes proper payment and makes change for food and beverage items using a cash register

Coffman dining room- Student manager
March 2018 - January 2019
Manage the student workers and their positions
Alerts Supervisor or any malfunctions, safety concerns, or needs
Serves food in correct portions to ensure proper food cost procedures are followed, notifies kitchen personnel of shortages or special orders
Dragon-i - Reception
May 2017 - September 2017
Effectively handle customer service issues.
Embrace a fast-paced and high-traffic work environment
Manage the front desk
Greet and provide information to the customers

Hong Kong Outlying Islands Women�s Association Hong Kong
Piano teacher
September 2012 - May 2014
Explain and demonstrate technical knowledge of scales, chords, intervals, clefs, meter, phrasing, and harmeny
Taught the piano skills and music theory to the students from kindergarten to high school to enhance the educational experience
Help the students to get good grades and experience from the piano competitions and ABRSM

Education

University of MInnesota - Bachelor of Arts Minneapolis, Minnesota
September 2016 - September 2019
Double major in Psychology and art

Bellevue College Seattle, Washington
May 2014 - September 2016
Bachelor of Arts, major in psychology