Want a Challenge!
I graduated with MBA in 2017. I would like to find a position which can keep me challenged and busy. An online teaching position which would be great too.
SHARON ACREE-FRAUSTO
2110 Saint Mary’s Blvd Unit 2D
Jefferson City, MO 65109 (USA)
------------ * ------------
Professional Summary
Seasoned professional with managerial experience with verifiable education, valuable qualifications and quantifiable results for an optimal outcome. Cultivating an atmosphere focused on purpose-driven work and a mindful, meaningful life. I am diligent, audacious and tenacious; take pride in my work and can relate my education, training and experience. I am innovative in resolving conflicts and facing challenges.
My educational qualification: MBA (Business Administration and Management) with an International Business emphasis.
Key Skills
Teambuilding & Morale Boosting
Detail Oriented
Written and Verbal Communication
Software/applications/hardware
Marketing & Social Media
Training
Statistical Data Analysis Business Development
Administration and Management
Health Care
Hotel/Hospitality Management
Criminal Justice
Education
Literate in the Spanish Language Records Management
Prioritizing - Time Sensitive
Multi-Tasking
Report & Document Preparation
Accounts Payable/Receivable
Payroll & Employment Tax
Human Resources & Benefits
Education
Mid America Christian University
2014-2017
MBA - Business Administration and Management
(International Business emphasis)
Graduated Magna cum Laude
William Woods University
2011-2013
BS – Business Administration and Management
Graduated Magna cum Laude
Lincoln University
2009-2011
Surgical Technology
Texarkana College
1994 - 1997
Criminal Justice and Spanish Language
Mid America Christian University
1985-1986
Psychology and Communications
Honors and Associations
Graduated - Magna cum Laude
Counselor- Center for Women’s Ministries
Mission Work Volunteer
Pregnancy Help Center – Teacher/Committee
Chairperson of CWC
Mission Board Vice-Chair
Church Council member
Actor/Singer in Community Theatre
Role play for Law Enforcement CIT training
Organizer of women’s’ retreats
SHARON ACREE-FRAUSTO
Experience
Sylvan Learning Center – Apr 2018 - present
Regional Manager and Center Director for Jefferson City and Columbia Centers
• Manage, and directly be responsible for the operation and growth of area centers.
• Help set the annual revenue and profitability budget targets and then meet those objectives
• Drive strategy for new partnerships and execution of these partnerships in the centers
• Establish the tone and culture of the centers and help be an advocate for the retail centers
• Develop an effective strategy for the business and coordination of sales, marketing and overall operations.
• Integrate the Sylvan brand throughout the centers, delivering consistently excellent customer experiences
• Recruit and train team members effectively to drive revenue growth throughout the region
• Allocate efforts between sales and operations to impact both the top and bottom lines, with a strong focus on sales, while insuring that centers deliver operational excellence
• Develop and execute plans for getting more children into the centers, including increasing our presence in schools and other key community spaces
• Provide hands-on leadership to build the capabilities of your team, attract strong talent, and ensure we're making the best use of available resources
Department of Social Services – Aug 2015-Apr 2018
DFAS Child Welfare Unit - Program Eligibility Analyst
I manage the Northeast Region of Missouri. I have productively attained and retained Social Security benefits for children in my region. I have an excellent rapport with the Social Security Administration and Children’s Division as I act as a liaison amid the two. I do professional case reviews and evaluation work for the Missouri Department of Social Services, Division of Finance and Administrative Services (DFAS) involving determination of eligibility of children in the custody of the State for Social Security and/or Title IV-E programs.
FSD JCPC - Family Support Eligibility Specialist
I successfully reviewed and scrutinized cases for breach of confidential information. I efficiently processed applications for Medicaid coverage. I was one of the two person team for the entire state of Missouri VFR communication. I was the person to handle emergent cases, cases that needed immediate attention. I responded to inquiries, resolved issues and pursued support when required. I performed professional work involving determination of client eligibility for income maintenance programs in the Family Support Division of the Department of Social Services.
MMAC Provider Enrollment - Medicaid Clerk
I reviewed provider applications and confirmed credentials and sanctions. I processed the applications in order for the providers to receive Missouri Medicaid as compensation. This was technical work within the Medicaid Program with the Missouri Department of Social Services.
Just Between Us Girls (Not for Profit) -
Jul 2015 - Present
Business Owner
This is a not for profit organization I created from the ground up. I began this endeavor out of a passion for attending conferences, retreats and additional gatherings for Christian women. I have successfully organized annual fall retreats for women from across the state of Missouri. This retreat has remained fruitful through advertisement all by word of mouth and social media. I have prioritized and organized every phase, reserved lecturers, entertainment, and acquired numerous volunteers and funding. I manage all pre-event planning, organizing and delegate duties; coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget; produce post-event evaluation to inform future events and research opportunities for new clients and events.
SHARON ACREE-FRAUSTO
Community Health Center - Jan 2011 – Aug 2015
Prenatal Case Manager
This was a newly created position. I was able to make it my own. I created numerous reports to track information needed to comply with federal grant money and UDS reporting. I successfully created curriculum in English and Spanish for females based on trimester of entrance into care. I made myself available to my clients via cell phone 24 * 7. I committed myself to seeing them through a healthy pregnancy. I was involved in writing proposals for grants. Provided Obstetrical patient education resources to clients and expediting entry into comprehensive prenatal care through onsite scheduling. Met one on one with clients, acquired patient education material, taught classes, attended health fairs, initiated online health education and other programs. I coordinated quality assurance to improve birth outcomes through population management, care coordination, performance measurement and process improvement. Tracked clients and facilitated care from onset of pregnancy. Collected data and comprised reports. Remained knowledgeable of community resources and served as a liaison between organizations to increase utilization of complementary services to assure access to comprehensive Obstetrical care as well as other service lines.
R & S Drywall – Mar 1994 – Sept 2012
Business Owner
We took a skill set we had and the determination of hard work and made this business soar. It commenced with just the two of us and then we quickly had several crews. We were considered the top in our field centered on skill and professionalism. We acquired new residential contracts through to federal government contracts and continued to grow. Our children have now taken on the company. I managed the day to day operations and administrative functions of drywall contracting office including: scheduling, manual labor, on the job training of new employees, marketing, prepared reports and presented proposals. Finance areas: Accounts receivable/Accounts payable, including payroll, payroll tax documentation, bank reconciliations, collections, and inventory and purchasing. Human Resource functions including: benefits and filed all time sensitive forms for taxes and licensure, maintained all appropriate employee files and records, and recruitment of new employees.
SSM Healthcare Center - Apr 2008 – Apr 2011
Processing Lab and Patient Care Tech
I took pride in drawing blood and processing specimens. I was very good at it and was called upon to intervene in urgent circumstances. I would execute specimen preparation obligations, comprising of venipuncture draws and patient care. Received and unpacked specimens; prepared them for lab tests and ensured that they were preserved properly before they were sent off. Responsible for assisting the medical providers, medical documentation and providing care.
JCMG Jefferson City Medical Group - Oct 2004- April 2008
Infusion Center – Administrative Medical Assistant
I was the Medical Directors’ right hand person. He would depend on me to communicate instructions and recognized that it would be done appropriately. He would depend on me to initiate IV placement and draw laboratory specimens. I established a medication log for entire facility to track used and non-used medications. I was accountable for ordering medications for facility. I aided the medical director and RNs on the floor. I was thorough in medical documentation and provided exceptional patient care. I would attend meetings on behalf of medical provider.
On Call Medical Center (temporary) - Jun 2003 – Jan 2004
Nurse
In this position, I was educated by the physician on how to do lab draws and process specimens. I was a first-rate apprentice and went on to do this exceptionally well. I performed DOT physicals and Workman’s Compensation physicals. I was able to distinguish clients which were “deceitful” on drug tests. I had the trust of assisting the medical providers while performing medical procedures, medical documentation and providing care.
SHARON ACREE-FRAUSTO
Eye Institute of Texarkana - Oct 2000 – June 2003
Patient Account Specialist/ Ophthalmology Assistant
During this position, I was able to learn procedures. I assisted the Ophthalmologist with assessments and procedures. I educated new employees that came on to the job in insurance billing and collections. I could look at a HCFA 1500 and discern immediately if there had been a billing error. I knew all of the insurances and all of their idiosyncrasies and how to get around them. I was in control of auditing all charts to ensure the claims were submitted properly and within timely filing. I made daily contact with both patients and insurance companies by telephone and resubmitted claims to insurance companies if needed. I held the responsibilities as an OSHA officer; I created ongoing quizzes and instructional videos.
Rotech Medical (Durable Medical Equipment) - Jan 1998 - Oct 2000
Patient Account Specialist
I had learned all the insurance companies and how they performed. I identified all of the allowed billable pricing. Medicare and Medicaid were my central accounts and I knew each aspect of billing for Durable Medical Equipment. I imitated ALJ Administrative Law Judge appeals. I fought for the patients and their benefits. I was accountable for auditing all charts to ensure the claims were submitted properly and within timely filing. Contacted patients and insurance companies by telephone and resubmitted claims to insurance companies if needed.
Howard Johnson Express Inn & Super 8 Motel (temporary) - Jan 1996 - Jan 1998
General Manager
This position was temporary. I had understanding of the hospitality industry, growing up with a father that managed hotels. I was appointed to come in and overhaul the hotel. My principal purpose was to develop these properties to pass QA inspection. I came in and audited and amended the financial accounting records. I had to make modifications throughout the hotel, breakfast foods, laundry equipment and supplies, reservation systems, and etc. I made choices to employ or let go of employees and interchange them with ones that could do the work. I strategically planned and organized a complete remodel of the hotel. Everything I did had to be in compliance with corporate franchise. I was able to cultivate the hotel from an inadequate position to passing inspection. This was accomplished by property improvements, employee moral boosting and training, and by getting the financial records reconciled. I managed approximately 100 employees, controlled all facets of management for these properties including employee benefits, recruitment, advertising, payroll, accounting and training.
Texas Federal Boot Camp - Feb 1996 – Mar 1997
Drill Sgt.
I was the only Drill Sgt on staff that had no military background. I was able to adapt to the environment quickly. I even learned to call cadence. Definitely was a fun learning process. I was liable for all cadets' court ordered to the Boot Camp. Provided leadership skills, goals setting, self-esteem, and discipline. Provided Cadets with anger management courses, job awareness and application techniques. Conducted physical training, drill ceremonies, leadership roles and assist with any and all personal problems as well as counseling. Monitored Cadets during their academic and therapeutic classes. Helped and prevented as well as deter cadets from gang activities as well as to become model citizens
Arkansas & Texas School District & Trinity Baptist School - Mar 1994 – June 2003
Substitute Teacher/ ESL Instructor
My obligations varied depending on whether the teaching assignment was at the elementary school, middle school or high school level but in call cases include:
• Planning, organizing and preparing classes, including developing detailed lesson plans
• Developing learning materials that support the learning objectives and planned activities
• Instructing ESL classes using a variety of active and engaging teaching strategies/learning activities and student assessment methods
• Managing the classrooms effectively including maintaining good student discipline and supporting the discipline standards and rules of the School
SHARON ACREE-FRAUSTO
2110 Saint Mary’s Blvd Unit 2D
Jefferson City, MO 65109 (USA)
------------ * ------------
References
Kathryn Dinwiddie
------------
K------------
Robin Jameson
------------
------------
Beth Durham
------------
B------------
Betty Nash
------------
B------------
Penny Sneller
------------
S------------
Dawn Pehle
------------
Dawn.M.P------------
I graduated with MBA in 2017. I would like to find a position which can keep me challenged and busy. An online teaching position which would be great too.
SHARON ACREE-FRAUSTO
2110 Saint Mary’s Blvd Unit 2D
Jefferson City, MO 65109 (USA)
------------ * ------------
Professional Summary
Seasoned professional with managerial experience with verifiable education, valuable qualifications and quantifiable results for an optimal outcome. Cultivating an atmosphere focused on purpose-driven work and a mindful, meaningful life. I am diligent, audacious and tenacious; take pride in my work and can relate my education, training and experience. I am innovative in resolving conflicts and facing challenges.
My educational qualification: MBA (Business Administration and Management) with an International Business emphasis.
Key Skills
Teambuilding & Morale Boosting
Detail Oriented
Written and Verbal Communication
Software/applications/hardware
Marketing & Social Media
Training
Statistical Data Analysis Business Development
Administration and Management
Health Care
Hotel/Hospitality Management
Criminal Justice
Education
Literate in the Spanish Language Records Management
Prioritizing - Time Sensitive
Multi-Tasking
Report & Document Preparation
Accounts Payable/Receivable
Payroll & Employment Tax
Human Resources & Benefits
Education
Mid America Christian University
2014-2017
MBA - Business Administration and Management
(International Business emphasis)
Graduated Magna cum Laude
William Woods University
2011-2013
BS – Business Administration and Management
Graduated Magna cum Laude
Lincoln University
2009-2011
Surgical Technology
Texarkana College
1994 - 1997
Criminal Justice and Spanish Language
Mid America Christian University
1985-1986
Psychology and Communications
Honors and Associations
Graduated - Magna cum Laude
Counselor- Center for Women’s Ministries
Mission Work Volunteer
Pregnancy Help Center – Teacher/Committee
Chairperson of CWC
Mission Board Vice-Chair
Church Council member
Actor/Singer in Community Theatre
Role play for Law Enforcement CIT training
Organizer of women’s’ retreats
SHARON ACREE-FRAUSTO
Experience
Sylvan Learning Center – Apr 2018 - present
Regional Manager and Center Director for Jefferson City and Columbia Centers
• Manage, and directly be responsible for the operation and growth of area centers.
• Help set the annual revenue and profitability budget targets and then meet those objectives
• Drive strategy for new partnerships and execution of these partnerships in the centers
• Establish the tone and culture of the centers and help be an advocate for the retail centers
• Develop an effective strategy for the business and coordination of sales, marketing and overall operations.
• Integrate the Sylvan brand throughout the centers, delivering consistently excellent customer experiences
• Recruit and train team members effectively to drive revenue growth throughout the region
• Allocate efforts between sales and operations to impact both the top and bottom lines, with a strong focus on sales, while insuring that centers deliver operational excellence
• Develop and execute plans for getting more children into the centers, including increasing our presence in schools and other key community spaces
• Provide hands-on leadership to build the capabilities of your team, attract strong talent, and ensure we're making the best use of available resources
Department of Social Services – Aug 2015-Apr 2018
DFAS Child Welfare Unit - Program Eligibility Analyst
I manage the Northeast Region of Missouri. I have productively attained and retained Social Security benefits for children in my region. I have an excellent rapport with the Social Security Administration and Children’s Division as I act as a liaison amid the two. I do professional case reviews and evaluation work for the Missouri Department of Social Services, Division of Finance and Administrative Services (DFAS) involving determination of eligibility of children in the custody of the State for Social Security and/or Title IV-E programs.
FSD JCPC - Family Support Eligibility Specialist
I successfully reviewed and scrutinized cases for breach of confidential information. I efficiently processed applications for Medicaid coverage. I was one of the two person team for the entire state of Missouri VFR communication. I was the person to handle emergent cases, cases that needed immediate attention. I responded to inquiries, resolved issues and pursued support when required. I performed professional work involving determination of client eligibility for income maintenance programs in the Family Support Division of the Department of Social Services.
MMAC Provider Enrollment - Medicaid Clerk
I reviewed provider applications and confirmed credentials and sanctions. I processed the applications in order for the providers to receive Missouri Medicaid as compensation. This was technical work within the Medicaid Program with the Missouri Department of Social Services.
Just Between Us Girls (Not for Profit) -
Jul 2015 - Present
Business Owner
This is a not for profit organization I created from the ground up. I began this endeavor out of a passion for attending conferences, retreats and additional gatherings for Christian women. I have successfully organized annual fall retreats for women from across the state of Missouri. This retreat has remained fruitful through advertisement all by word of mouth and social media. I have prioritized and organized every phase, reserved lecturers, entertainment, and acquired numerous volunteers and funding. I manage all pre-event planning, organizing and delegate duties; coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget; produce post-event evaluation to inform future events and research opportunities for new clients and events.
SHARON ACREE-FRAUSTO
Community Health Center - Jan 2011 – Aug 2015
Prenatal Case Manager
This was a newly created position. I was able to make it my own. I created numerous reports to track information needed to comply with federal grant money and UDS reporting. I successfully created curriculum in English and Spanish for females based on trimester of entrance into care. I made myself available to my clients via cell phone 24 * 7. I committed myself to seeing them through a healthy pregnancy. I was involved in writing proposals for grants. Provided Obstetrical patient education resources to clients and expediting entry into comprehensive prenatal care through onsite scheduling. Met one on one with clients, acquired patient education material, taught classes, attended health fairs, initiated online health education and other programs. I coordinated quality assurance to improve birth outcomes through population management, care coordination, performance measurement and process improvement. Tracked clients and facilitated care from onset of pregnancy. Collected data and comprised reports. Remained knowledgeable of community resources and served as a liaison between organizations to increase utilization of complementary services to assure access to comprehensive Obstetrical care as well as other service lines.
R & S Drywall – Mar 1994 – Sept 2012
Business Owner
We took a skill set we had and the determination of hard work and made this business soar. It commenced with just the two of us and then we quickly had several crews. We were considered the top in our field centered on skill and professionalism. We acquired new residential contracts through to federal government contracts and continued to grow. Our children have now taken on the company. I managed the day to day operations and administrative functions of drywall contracting office including: scheduling, manual labor, on the job training of new employees, marketing, prepared reports and presented proposals. Finance areas: Accounts receivable/Accounts payable, including payroll, payroll tax documentation, bank reconciliations, collections, and inventory and purchasing. Human Resource functions including: benefits and filed all time sensitive forms for taxes and licensure, maintained all appropriate employee files and records, and recruitment of new employees.
SSM Healthcare Center - Apr 2008 – Apr 2011
Processing Lab and Patient Care Tech
I took pride in drawing blood and processing specimens. I was very good at it and was called upon to intervene in urgent circumstances. I would execute specimen preparation obligations, comprising of venipuncture draws and patient care. Received and unpacked specimens; prepared them for lab tests and ensured that they were preserved properly before they were sent off. Responsible for assisting the medical providers, medical documentation and providing care.
JCMG Jefferson City Medical Group - Oct 2004- April 2008
Infusion Center – Administrative Medical Assistant
I was the Medical Directors’ right hand person. He would depend on me to communicate instructions and recognized that it would be done appropriately. He would depend on me to initiate IV placement and draw laboratory specimens. I established a medication log for entire facility to track used and non-used medications. I was accountable for ordering medications for facility. I aided the medical director and RNs on the floor. I was thorough in medical documentation and provided exceptional patient care. I would attend meetings on behalf of medical provider.
On Call Medical Center (temporary) - Jun 2003 – Jan 2004
Nurse
In this position, I was educated by the physician on how to do lab draws and process specimens. I was a first-rate apprentice and went on to do this exceptionally well. I performed DOT physicals and Workman’s Compensation physicals. I was able to distinguish clients which were “deceitful” on drug tests. I had the trust of assisting the medical providers while performing medical procedures, medical documentation and providing care.
SHARON ACREE-FRAUSTO
Eye Institute of Texarkana - Oct 2000 – June 2003
Patient Account Specialist/ Ophthalmology Assistant
During this position, I was able to learn procedures. I assisted the Ophthalmologist with assessments and procedures. I educated new employees that came on to the job in insurance billing and collections. I could look at a HCFA 1500 and discern immediately if there had been a billing error. I knew all of the insurances and all of their idiosyncrasies and how to get around them. I was in control of auditing all charts to ensure the claims were submitted properly and within timely filing. I made daily contact with both patients and insurance companies by telephone and resubmitted claims to insurance companies if needed. I held the responsibilities as an OSHA officer; I created ongoing quizzes and instructional videos.
Rotech Medical (Durable Medical Equipment) - Jan 1998 - Oct 2000
Patient Account Specialist
I had learned all the insurance companies and how they performed. I identified all of the allowed billable pricing. Medicare and Medicaid were my central accounts and I knew each aspect of billing for Durable Medical Equipment. I imitated ALJ Administrative Law Judge appeals. I fought for the patients and their benefits. I was accountable for auditing all charts to ensure the claims were submitted properly and within timely filing. Contacted patients and insurance companies by telephone and resubmitted claims to insurance companies if needed.
Howard Johnson Express Inn & Super 8 Motel (temporary) - Jan 1996 - Jan 1998
General Manager
This position was temporary. I had understanding of the hospitality industry, growing up with a father that managed hotels. I was appointed to come in and overhaul the hotel. My principal purpose was to develop these properties to pass QA inspection. I came in and audited and amended the financial accounting records. I had to make modifications throughout the hotel, breakfast foods, laundry equipment and supplies, reservation systems, and etc. I made choices to employ or let go of employees and interchange them with ones that could do the work. I strategically planned and organized a complete remodel of the hotel. Everything I did had to be in compliance with corporate franchise. I was able to cultivate the hotel from an inadequate position to passing inspection. This was accomplished by property improvements, employee moral boosting and training, and by getting the financial records reconciled. I managed approximately 100 employees, controlled all facets of management for these properties including employee benefits, recruitment, advertising, payroll, accounting and training.
Texas Federal Boot Camp - Feb 1996 – Mar 1997
Drill Sgt.
I was the only Drill Sgt on staff that had no military background. I was able to adapt to the environment quickly. I even learned to call cadence. Definitely was a fun learning process. I was liable for all cadets' court ordered to the Boot Camp. Provided leadership skills, goals setting, self-esteem, and discipline. Provided Cadets with anger management courses, job awareness and application techniques. Conducted physical training, drill ceremonies, leadership roles and assist with any and all personal problems as well as counseling. Monitored Cadets during their academic and therapeutic classes. Helped and prevented as well as deter cadets from gang activities as well as to become model citizens
Arkansas & Texas School District & Trinity Baptist School - Mar 1994 – June 2003
Substitute Teacher/ ESL Instructor
My obligations varied depending on whether the teaching assignment was at the elementary school, middle school or high school level but in call cases include:
• Planning, organizing and preparing classes, including developing detailed lesson plans
• Developing learning materials that support the learning objectives and planned activities
• Instructing ESL classes using a variety of active and engaging teaching strategies/learning activities and student assessment methods
• Managing the classrooms effectively including maintaining good student discipline and supporting the discipline standards and rules of the School
SHARON ACREE-FRAUSTO
2110 Saint Mary’s Blvd Unit 2D
Jefferson City, MO 65109 (USA)
------------ * ------------
References
Kathryn Dinwiddie
------------
K------------
Robin Jameson
------------
------------
Beth Durham
------------
B------------
Betty Nash
------------
B------------
Penny Sneller
------------
S------------
Dawn Pehle
------------
Dawn.M.P------------