Wade Dewberry
Wade Dewberry
Maintenance Technician
Phoenix, AZ
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To obtain gainful employment in the Maintenance/Technical/Customer Service field. To share my
knowledge as well as obtain additional skills in my chosen field. Seeking long-term employment
with solid company that can provide me with stability. My extensive skills in the building/residential
community are sharp due to a long working history in the repair industry. I love working with people
and seeking the gratitude of customers once their requests have been completed in a timely and
efficient manner.
Authorized to work in the US for any employer
Work Experience
Maintenance technician
Bridge Property Management - Phoenix, AZ
November 2018 to Present
for luxury apartment complex 500 plus units. I completed work orders in a timely fashion including
Hvac issues, plumbing, electrical problems, heating issues, And
even down to the smallest thing like changing a light bulb re installing towel rod because it
fell on clogging drains plunging toilets you name it I pretty much did it. I am had 3 pools on my
property I was in charge of one of them handling the chemicals the cleanliness of the
pool and surrounding grill area. I have my hvac certification, I have my own vehicle to get to and from
work I am still learning some things which is expected but I am wanting and willing to learn as much
as I can I plan on being in this industry for the rest of my career. We have been shorthanded at my
property only myself and one Other maintenance Tech and then my
supervisor so I was on call quite often every other week. With AC season in full effect definitely
getting a lot of overtime at that property being on call.
Apartment maintenance technician
NPM Staffing - Phoenix, AZ
July 2018 to December 2018
Doing turns on apartments getting ready for new tenants.
Drywall, painting, electrical work, including installing ceiling fans light fixtures kitchen and bathroom,
handling work orders hands down by supervisors everything from fixing garbage disposals to
unclogging bathroom tubs. I was also in charge of one of the pool in the complex. I was responsible
for keeping it clean and the chemicals up to date. Logging everything down In the log book for
management and inspection. Troubleshoot problems with appliances inside the apartment and HVAC
work that had me up on the roof occasionally.
Engineer (Maintenance Tech)
The Villas At Cave Creek
April 2017 to July 2018At The Villas At Cave Creek, being a Maintenance Specialist is a combination of hands-on maintenance
and customer service. While I enjoyed the hands-on work of replacing dishwashers or
repairing damaged carpets, it's my customer service skills that set my performance apart. My
maintenance, construction and general labor background gave me the skills to handle any
maintenance
task, while my customer service skills ensured The Villas residents were satisfied and that their homes
are in working order. In this general labor maintenance role, I brought not only my customer service
skills, but an attention to detail and the ability to recognize problems before they happen. As a
Maintenance Specialist, I understood that it is a resident's home. Not only did I fix the problem, I pride
myself on my interaction with the resident, taking the time to understand and listen to their concerns. I
also maintained 2 pools and 25 hot tubs. Adding chemicals as needed and performing a backwash on
the 2 pools.
SAS Retail Merchandising
SAS Merchandising - Orange, CA
February 2018 to April 2018
Merchandiser
Upheld stock levels and proper pricing for multiple product lines. Organized and located inventory and
updated store spreadsheets. Arranged items in favorable positions and areas of the store for optimal
sales. Displayed the appropriate signage for products and sales promotions. Printed various labels and
tags for all merchandise. Assisted in gathering and moving materials and equipment for the assigned
displays. Effectively communicated and coordinated execution of the planogram with store
management.
Customer Service Representative
U-Haul Neighbor - Phoenix, AZ
June 2013 to August 2014
Performed in-depth research to answer more complex questions. Maintained up-to-date knowledge of
store policies regarding payments, returns and exchanges. Prevented store losses using awareness,
attention to detail and integrity. Trained 1 new employees quarterly. Cross-trained and provided
backup for other customer service representatives when needed. Worked as a team member
performing
cashier duties, product assistance and cleaning. Prepared and sold broad range of customized
merchandise to individuals and commercial accounts. Assisted customers with store and product
complaints. Guaranteed positive customer experiences and resolved all customer complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Grocery Clerk
Sprouts Farmers - Phoenix, AZ
September 2008 to August 2010
Operated different grocery store equipment including balers, power jacks and slicing machines.
Ensured that the work environment was kept safe, neat and clean at all times. Greeted customers and
provided immediate and courteous service at all times. Checked prices and found requested products
in the store for customers. Received and unloaded new products when they were delivered, checking
them
for damage and order accuracy. Examined grocery products to ensure that expired or spoiled itemswere removed immediately from stock and adhered to the first in, first out rule.
Apprentice Finisher/labor
Tab concrete inc. - Phoenix, AZ
June 2004 to March 2008
Performed heavy labor such as ditch digging, paving and hauling. Mixed and laid concrete to raise top
of manhole to the street level. Cleaned all construction areas to avoid hazards. Assisted skilled workers
with construction projects in all phases of rough and finished concrete work. Continually cleaned work
areas and equipment. Transported materials, tools and machines to installation sites. Arranged and
stored materials, machines, tools and equipment. Used a pick and shovel to dig, spread and level dirt
and gravel.
Education
High school or equivalent
Polaris High School - Phoenix, AZ
September 2001 to June 2004
Skills
Electrical, HVAC, Hand Tools, MS Office, Maintenance, Project Management, Troubleshooting,
blueprints, Drywall Experience, Plumbing Experience, Construction Experience, Concrete Finishing,
Customer Service, Facilities Management, Cash Handling, Computer Skills, Computer Literacy, Pool
Maintenance, Pool Cleaning Experience, Plumbing
Wade Dewberry
Maintenance Technician
Phoenix, AZ
------------
------------
To obtain gainful employment in the Maintenance/Technical/Customer Service field. To share my
knowledge as well as obtain additional skills in my chosen field. Seeking long-term employment
with solid company that can provide me with stability. My extensive skills in the building/residential
community are sharp due to a long working history in the repair industry. I love working with people
and seeking the gratitude of customers once their requests have been completed in a timely and
efficient manner.
Authorized to work in the US for any employer
Work Experience
Maintenance technician
Bridge Property Management - Phoenix, AZ
November 2018 to Present
for luxury apartment complex 500 plus units. I completed work orders in a timely fashion including
Hvac issues, plumbing, electrical problems, heating issues, And
even down to the smallest thing like changing a light bulb re installing towel rod because it
fell on clogging drains plunging toilets you name it I pretty much did it. I am had 3 pools on my
property I was in charge of one of them handling the chemicals the cleanliness of the
pool and surrounding grill area. I have my hvac certification, I have my own vehicle to get to and from
work I am still learning some things which is expected but I am wanting and willing to learn as much
as I can I plan on being in this industry for the rest of my career. We have been shorthanded at my
property only myself and one Other maintenance Tech and then my
supervisor so I was on call quite often every other week. With AC season in full effect definitely
getting a lot of overtime at that property being on call.
Apartment maintenance technician
NPM Staffing - Phoenix, AZ
July 2018 to December 2018
Doing turns on apartments getting ready for new tenants.
Drywall, painting, electrical work, including installing ceiling fans light fixtures kitchen and bathroom,
handling work orders hands down by supervisors everything from fixing garbage disposals to
unclogging bathroom tubs. I was also in charge of one of the pool in the complex. I was responsible
for keeping it clean and the chemicals up to date. Logging everything down In the log book for
management and inspection. Troubleshoot problems with appliances inside the apartment and HVAC
work that had me up on the roof occasionally.
Engineer (Maintenance Tech)
The Villas At Cave Creek
April 2017 to July 2018At The Villas At Cave Creek, being a Maintenance Specialist is a combination of hands-on maintenance
and customer service. While I enjoyed the hands-on work of replacing dishwashers or
repairing damaged carpets, it's my customer service skills that set my performance apart. My
maintenance, construction and general labor background gave me the skills to handle any
maintenance
task, while my customer service skills ensured The Villas residents were satisfied and that their homes
are in working order. In this general labor maintenance role, I brought not only my customer service
skills, but an attention to detail and the ability to recognize problems before they happen. As a
Maintenance Specialist, I understood that it is a resident's home. Not only did I fix the problem, I pride
myself on my interaction with the resident, taking the time to understand and listen to their concerns. I
also maintained 2 pools and 25 hot tubs. Adding chemicals as needed and performing a backwash on
the 2 pools.
SAS Retail Merchandising
SAS Merchandising - Orange, CA
February 2018 to April 2018
Merchandiser
Upheld stock levels and proper pricing for multiple product lines. Organized and located inventory and
updated store spreadsheets. Arranged items in favorable positions and areas of the store for optimal
sales. Displayed the appropriate signage for products and sales promotions. Printed various labels and
tags for all merchandise. Assisted in gathering and moving materials and equipment for the assigned
displays. Effectively communicated and coordinated execution of the planogram with store
management.
Customer Service Representative
U-Haul Neighbor - Phoenix, AZ
June 2013 to August 2014
Performed in-depth research to answer more complex questions. Maintained up-to-date knowledge of
store policies regarding payments, returns and exchanges. Prevented store losses using awareness,
attention to detail and integrity. Trained 1 new employees quarterly. Cross-trained and provided
backup for other customer service representatives when needed. Worked as a team member
performing
cashier duties, product assistance and cleaning. Prepared and sold broad range of customized
merchandise to individuals and commercial accounts. Assisted customers with store and product
complaints. Guaranteed positive customer experiences and resolved all customer complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Grocery Clerk
Sprouts Farmers - Phoenix, AZ
September 2008 to August 2010
Operated different grocery store equipment including balers, power jacks and slicing machines.
Ensured that the work environment was kept safe, neat and clean at all times. Greeted customers and
provided immediate and courteous service at all times. Checked prices and found requested products
in the store for customers. Received and unloaded new products when they were delivered, checking
them
for damage and order accuracy. Examined grocery products to ensure that expired or spoiled itemswere removed immediately from stock and adhered to the first in, first out rule.
Apprentice Finisher/labor
Tab concrete inc. - Phoenix, AZ
June 2004 to March 2008
Performed heavy labor such as ditch digging, paving and hauling. Mixed and laid concrete to raise top
of manhole to the street level. Cleaned all construction areas to avoid hazards. Assisted skilled workers
with construction projects in all phases of rough and finished concrete work. Continually cleaned work
areas and equipment. Transported materials, tools and machines to installation sites. Arranged and
stored materials, machines, tools and equipment. Used a pick and shovel to dig, spread and level dirt
and gravel.
Education
High school or equivalent
Polaris High School - Phoenix, AZ
September 2001 to June 2004
Skills
Electrical, HVAC, Hand Tools, MS Office, Maintenance, Project Management, Troubleshooting,
blueprints, Drywall Experience, Plumbing Experience, Construction Experience, Concrete Finishing,
Customer Service, Facilities Management, Cash Handling, Computer Skills, Computer Literacy, Pool
Maintenance, Pool Cleaning Experience, Plumbing