VICTORIA A. TYCHOLIS
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VICTORIA A. TYCHOLIS

VICTORIA A. TYCHOLIS
17333 Flame Tree Circle, Fountain Valley, CA 92708
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OBJECTIVE: To gain practical experience in horticulture and greenhouse operations.

SKILLS & ABILITIES
Competent in the Microsoft Office Suite
Flexible communication style
Effective at helping people
Detail oriented

EXPERIENCE:
POS (Point Of Sale) Coordinator, Cost Plus World Market
8/16/2018- present
Placed and removed sale signage and event graphics
• Organized graphics supplies and displays
• Reconciled inventory weekly
• Collaborated with other departments on product placement
• Tracked customer price adjustments and corrected root cause
• Inspected and removed product according to company directives
• Directed POS teammate

Cashier, Cost Plus World Market
8/13/2017-8/16/2018
Processed customer purchases at a keyboard register with electric cash box.
• Greeted and conversed with customers
• Advertised the benefits of the WME rewards program
• Alphabetized sale signs for 100+ products
• Straightened out and reorganized misplaced products

CASHIER, HOME DEPOT
2/17/2016-12/10/2016
Processed customer purchases at a touch screen register with electric cash box.
• Greeted and conversed with customers
• Advertised the benefits of a Home Depot credit card
• Guided customers through the self-checkout process to minimize lines
• Answered gardening questions in the outdoor register
• Cooperated with Asset Protection associates to minimize fraud and theft

OPERATIONS ASSISTANT, CLOUDMILLS
3/6/2015-2/10/2016
Managed new customer profiles, maintained work in process and schedules for the operations team.
• Reconciled billing monthly for the CFO.
• Gathered information for marketing
• Tested new customer software.

VOLUNTEER, LIFEPATH HOSPICE
6/10/2011-8/20/2011
• Office work: organizing records, donation marketing

VOLUNTEER, METROPOLITAN MINISTRIES HOMELESS SHELTER
5/30/2012-9/30/2012
• Restocking food donations
• Cafeteria line service
• Maintained the industrial kitchen and dining hall


EDUCATION:
HILLSBOROUGH COMMUNITY COLLEGE-DALE MABRY- AA LIBERAL ARTS
3.661 Accumulated GPA, Deans List

H.B. PLANT SENIOR HIGH SCHOOL-GRADUATE
3.52 GPA, attended and passed honors and AP courses, took part in the BETA honors and Youth In Government clubs, earned the Honors Scholar award.

COMMUNICATION: When working in Self-Checkout, communicated cheerfully and concisely with up to four customers at a time to address separate user error issues, credit card payments, credit card applications, and taking charge of high risk purchases.

LEADERSHIP: Gave new associates hands-on orientation and periodically assisted months into their employment.

REFERENCES:
ANTHONY SANTILLA
General Manager, Cost Plus World Market Store 390
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KYRIAKI MAVROMATIS
HR Manager, Home Depot Store #6361
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KYRIAKI_MAVROMATIS@------------

DIANNA SHEPPARD
CEO, Cloudmills
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