Veronica
Professional Summary
Enthusiastic Communications major with excellent communication skills and strong motivation to succeed. Detail-oriented with strong technical skills and ability to learn concepts quickly. Dedicated individual with a strong work ethic. Tech-savvy, bilingual individual offering skill in communication, leadership, and customer service.
Key Skills
Public Relations
Telecommunication
Computer Proficient
Fundraising
Sales
Upselling
Typing 60+ WPM
Bilingual
Microsoft Office
Problem Solving
Work Experience
Customer Experience Rep- Tech Support | comcast | June 2018 to Current
Facilitate interactions with customers
Establishes rapport & promotes effective relationships with customers
Answers incoming calls regarding technical questions & problem resolution
Handles billing overflow calls
Acts in best interest of both the customer and company
Cowboy Caller | University of Wyoming Foundation | Jan 2016 to Jan 2018
Call alumni to invite them to events and keep them up to date about UW
Public Relations
Raise funds for Annual Fund Drive
Fundraise for different departments on UW campus
Graphic Artist| University of Wyoming | August 2015 to January 2016
Designed proposal covers
Designed new on-brand visual elements to effectively convey concepts and messaging
Education
Student Class of 2020| B.A Communications | UNIVERSITY OF WYOMING (Online)
Deans Honor Roll List
High School Diploma| 2013 | Laramie High School
Recipient of Hathaway Scholarship
Cumulative 3.5 GPA
Professional Summary
Enthusiastic Communications major with excellent communication skills and strong motivation to succeed. Detail-oriented with strong technical skills and ability to learn concepts quickly. Dedicated individual with a strong work ethic. Tech-savvy, bilingual individual offering skill in communication, leadership, and customer service.
Key Skills
Public Relations
Telecommunication
Computer Proficient
Fundraising
Sales
Upselling
Typing 60+ WPM
Bilingual
Microsoft Office
Problem Solving
Work Experience
Customer Experience Rep- Tech Support | comcast | June 2018 to Current
Facilitate interactions with customers
Establishes rapport & promotes effective relationships with customers
Answers incoming calls regarding technical questions & problem resolution
Handles billing overflow calls
Acts in best interest of both the customer and company
Cowboy Caller | University of Wyoming Foundation | Jan 2016 to Jan 2018
Call alumni to invite them to events and keep them up to date about UW
Public Relations
Raise funds for Annual Fund Drive
Fundraise for different departments on UW campus
Graphic Artist| University of Wyoming | August 2015 to January 2016
Designed proposal covers
Designed new on-brand visual elements to effectively convey concepts and messaging
Education
Student Class of 2020| B.A Communications | UNIVERSITY OF WYOMING (Online)
Deans Honor Roll List
High School Diploma| 2013 | Laramie High School
Recipient of Hathaway Scholarship
Cumulative 3.5 GPA