Vanessa Tapia Resume
Vanessa Marie Tapia
3040 1/2 East 5th St. | Los Angeles, CA 90063
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Education
University of California, Los Angeles June 2020 Expected
B.A., Psychology, Chicano Studies
Experience
Latinas Guiding Latinas, UCLA Los Angeles, Ca October 2018 - December 2018
Research on multiple aspects of college life including application tips, dorm life, and ways to save money
Creating presentations related to college application process, financial planning, and life in college
Presenting in front of roughly 10 students in high school aiming to pursue higher education
Students4Students, Santa Monica, Ca July 2018 - August 2018
Summer Research Intern
Google and compiling lists of articles on homelessness that would eventually be added onto a Facebook page.
Signing the general email up for newsletters of important partners.
Sorting supplies in the loft.
Victoria’s Secret, Westwood, CA November 2017 - Present
Sales and Support Generalist
Assisting in cash, credit, and debit retail transaction for over 30 customers per day.
Displaying merchandise to ensure optimal product placement within store.
Working to build brand loyalty by persuading customers to sign up for the Victoria’s Secret credit card
Provide customer service and sales assistance to approximately 15 store guests per day.
Replenishment and restocking of products within store.
Victoria’s Secret, Santa Monica, CA July 2017 – September 2017
Sales and Support Generalist
• Assisted in cash, credit, and debit retail transactions for over 8 customers per day.
• Processed and displayed merchandise to ensure optimal product placement within store.
• Provided customer service and sales assistance to approximately 7 store guests per day.
• Replenishment and restocking of products within store.
Good Samaritan Hospital, Los Angeles, CA June 2014 - August 2014
Volunteer
• Answered phone calls and performed ad hoc tasks such as delivering specimen and discharging patients.
• Assisted visitors in customer service activities such as locating patients and directing visitors to appropriate areas of the hospital.
Administrative tasks such as inputting sensitive patient information and processing confidential faxes
Leadership and Honors
Kayne Scholars/ Scholarmatch, Los Angeles, CA June 2016 – Present
• Selected from an applicant pool of first-generation college students in East Los Angeles to serve in a 4 -year program that works to help students succeed via mentorship, coaching and career preparation. • • Participate in Saturday workshops geared towards developing skills to excel in college and internships.
Additional
• Computer Skills: Microsoft Office (Word, Excel, PowerPoint)
• Languages: English (native) Spanish (intermediate)
• Personal Interests: Avid documentary watcher, Social service, Psychology, retail
Vanessa Marie Tapia
3040 1/2 East 5th St. | Los Angeles, CA 90063
------------ | ------------
Education
University of California, Los Angeles June 2020 Expected
B.A., Psychology, Chicano Studies
Experience
Latinas Guiding Latinas, UCLA Los Angeles, Ca October 2018 - December 2018
Research on multiple aspects of college life including application tips, dorm life, and ways to save money
Creating presentations related to college application process, financial planning, and life in college
Presenting in front of roughly 10 students in high school aiming to pursue higher education
Students4Students, Santa Monica, Ca July 2018 - August 2018
Summer Research Intern
Google and compiling lists of articles on homelessness that would eventually be added onto a Facebook page.
Signing the general email up for newsletters of important partners.
Sorting supplies in the loft.
Victoria’s Secret, Westwood, CA November 2017 - Present
Sales and Support Generalist
Assisting in cash, credit, and debit retail transaction for over 30 customers per day.
Displaying merchandise to ensure optimal product placement within store.
Working to build brand loyalty by persuading customers to sign up for the Victoria’s Secret credit card
Provide customer service and sales assistance to approximately 15 store guests per day.
Replenishment and restocking of products within store.
Victoria’s Secret, Santa Monica, CA July 2017 – September 2017
Sales and Support Generalist
• Assisted in cash, credit, and debit retail transactions for over 8 customers per day.
• Processed and displayed merchandise to ensure optimal product placement within store.
• Provided customer service and sales assistance to approximately 7 store guests per day.
• Replenishment and restocking of products within store.
Good Samaritan Hospital, Los Angeles, CA June 2014 - August 2014
Volunteer
• Answered phone calls and performed ad hoc tasks such as delivering specimen and discharging patients.
• Assisted visitors in customer service activities such as locating patients and directing visitors to appropriate areas of the hospital.
Administrative tasks such as inputting sensitive patient information and processing confidential faxes
Leadership and Honors
Kayne Scholars/ Scholarmatch, Los Angeles, CA June 2016 – Present
• Selected from an applicant pool of first-generation college students in East Los Angeles to serve in a 4 -year program that works to help students succeed via mentorship, coaching and career preparation. • • Participate in Saturday workshops geared towards developing skills to excel in college and internships.
Additional
• Computer Skills: Microsoft Office (Word, Excel, PowerPoint)
• Languages: English (native) Spanish (intermediate)
• Personal Interests: Avid documentary watcher, Social service, Psychology, retail