Vanessa Sanchez
VANESSA SANCHEZ
------------ | |------------ | | 8537 Tribute Lane , Fort Worth , TX 76131
Summary Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experience with cash register and ordering information systems. Proficient in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience in managing calendars and schedules.
Skills
? Strong leadership capability
? Engaging personality
? Up-selling
? Cooperative team player
? Speedy and efficient
? Customer Service
? Multitasking
? Active listener
? Time management
Experience
Crew Member 05/2017 - 10/2018
McDonalds | Saginaw, TX
? Followed all established restaurant practices and procedures by delivering food which met
quality standards.
? Cleaned food preparation areas, cooking surfaces, and utensils.
? Served orders to customers at windows, counters, and tables.
? Took customers' orders by recording requested menu items, substitutions, and add-ons.
? Organized food items on serving trays and in carry-out packages to deliver complete orders
to customers.
? Completed opening, closing and shift change tasks in full to promote store efficiency.
Cashier 10/2018 - 01/2019
JCPenney | Fort Worth, Tx
? Met sales goals consistently by applying strong up-selling and interpersonal skills.
? Observed company return policy when processing refunds, including inspecting the merchandise
for wear or damage.
? Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
? Managed cash drawer throughout shift, keeping big bills out of sight and appropriate levels
of change and small bills to meet customer needs.
? Processed transactions by collecting cash, check and credit card payments.
? Drove sales and add-on purchases by keeping checkout lanes well-stocked and promoting
specific item options to customers.
? Stayed current on store promotions by reading weekly sales inserts and tracking changing
prices.
? Informed customers of current promotions to increase sales.
Barista 10/2018 - Current
Starbucks | Fort Worth, Tx
? Developed creative and appealing latte art techniques and instructed coworkers in the method.
? Developed new recipes and adhered to recipe and presentation standards for specialty
coffee drinks.
? Maintained clean and organized workspace, enabling coworkers to locate resources and
product.
? Listened to customer desires and needs to recommend optimal products
? Greeted guests with a pleasant smile and superior customer service.
? Answered questions and recommended drinks and pastries.
? Described menu items to customers and suggested products based on stated preferences.
? Checked temperatures of freezers, refrigerators and heating equipment to ensure proper
functioning.
? Prepared and served hot and cold beverages such as coffee, espresso drinks, blended
coffees, and teas.
Education and Training
BBA: Business Management 2022
Tarleton State University | Stephenville, TX
VANESSA SANCHEZ
------------ | |------------ | | 8537 Tribute Lane , Fort Worth , TX 76131
Summary Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experience with cash register and ordering information systems. Proficient in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience in managing calendars and schedules.
Skills
? Strong leadership capability
? Engaging personality
? Up-selling
? Cooperative team player
? Speedy and efficient
? Customer Service
? Multitasking
? Active listener
? Time management
Experience
Crew Member 05/2017 - 10/2018
McDonalds | Saginaw, TX
? Followed all established restaurant practices and procedures by delivering food which met
quality standards.
? Cleaned food preparation areas, cooking surfaces, and utensils.
? Served orders to customers at windows, counters, and tables.
? Took customers' orders by recording requested menu items, substitutions, and add-ons.
? Organized food items on serving trays and in carry-out packages to deliver complete orders
to customers.
? Completed opening, closing and shift change tasks in full to promote store efficiency.
Cashier 10/2018 - 01/2019
JCPenney | Fort Worth, Tx
? Met sales goals consistently by applying strong up-selling and interpersonal skills.
? Observed company return policy when processing refunds, including inspecting the merchandise
for wear or damage.
? Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
? Managed cash drawer throughout shift, keeping big bills out of sight and appropriate levels
of change and small bills to meet customer needs.
? Processed transactions by collecting cash, check and credit card payments.
? Drove sales and add-on purchases by keeping checkout lanes well-stocked and promoting
specific item options to customers.
? Stayed current on store promotions by reading weekly sales inserts and tracking changing
prices.
? Informed customers of current promotions to increase sales.
Barista 10/2018 - Current
Starbucks | Fort Worth, Tx
? Developed creative and appealing latte art techniques and instructed coworkers in the method.
? Developed new recipes and adhered to recipe and presentation standards for specialty
coffee drinks.
? Maintained clean and organized workspace, enabling coworkers to locate resources and
product.
? Listened to customer desires and needs to recommend optimal products
? Greeted guests with a pleasant smile and superior customer service.
? Answered questions and recommended drinks and pastries.
? Described menu items to customers and suggested products based on stated preferences.
? Checked temperatures of freezers, refrigerators and heating equipment to ensure proper
functioning.
? Prepared and served hot and cold beverages such as coffee, espresso drinks, blended
coffees, and teas.
Education and Training
BBA: Business Management 2022
Tarleton State University | Stephenville, TX