Vanessa Ducksworth
VANESSA DUCKSWORTH
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Summary
Highly motivated and flexible individual offering strong communication and quick-thinking skills. Works effectively with teams, as well as independently, in fast-paced environments.
Highlight
Excellent Communication Skills Strong sense if banking ethics
Exceptional Customer Service Great work ethic
Positive Attitude 10 Key (by touch)
Team Player Organized
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Experience
Loan Advisor ??????01/2017 - 12/2018
BridgeCrest Financial ?????Fort Worth, Texas
• Provided Customer Service to customers needing assistance in meeting their contract obligations due to unexpected
financial obligations.
• Contacted customers that were delinquent.
• Created short- and long-term solutions to help customers maintain the quality of their loan.
• Met or exceeded production goals.
Teller ????? 01/2012 - 12/2016
Cliffs Check Cashing ????? Lewisville, Texas
• Established new customer accounts including Cashing Checks, First Choice Power and Raise Gift Cards.
• Operated computer program Cheque Etiquette to analyze, record and store.
• Accepted Loan Applications and Payments.
• Processed Bill Payments using Money Gram and Fidelity.
• Maintained bank records and client information.
• Delivered prompt, accurate and excellent customer service.
• Managed opening and closing times for multiple locations.
• Trained employees on cash drawer operations.
Front Desk Clerk ???? 02/2006 - 05/2008
Nickel Auto Glass ???? Dallas, Texas
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Organized weekly sales reports for the sales department to track product success.
• Worked as a team member performing cashier duties, product assistance and cleaning.
• Scheduled daily appointments and performed daily inventory.
Education
Henderson State University ???? August 2011
Arkadelphia, Arkansas
High School Diploma: Hebron High School ???? May 2008
Carrollton, Texas
Accomplishments
Demonstrated professional etiquette and manners when interfacing with customers which resulted in improved feedback from customers. Exceeded corporate target for card sales in 2016. Trained all new tellers at my location for 2 years.
VANESSA DUCKSWORTH
------------ | ------------
Summary
Highly motivated and flexible individual offering strong communication and quick-thinking skills. Works effectively with teams, as well as independently, in fast-paced environments.
Highlight
Excellent Communication Skills Strong sense if banking ethics
Exceptional Customer Service Great work ethic
Positive Attitude 10 Key (by touch)
Team Player Organized
???????
Experience
Loan Advisor ??????01/2017 - 12/2018
BridgeCrest Financial ?????Fort Worth, Texas
• Provided Customer Service to customers needing assistance in meeting their contract obligations due to unexpected
financial obligations.
• Contacted customers that were delinquent.
• Created short- and long-term solutions to help customers maintain the quality of their loan.
• Met or exceeded production goals.
Teller ????? 01/2012 - 12/2016
Cliffs Check Cashing ????? Lewisville, Texas
• Established new customer accounts including Cashing Checks, First Choice Power and Raise Gift Cards.
• Operated computer program Cheque Etiquette to analyze, record and store.
• Accepted Loan Applications and Payments.
• Processed Bill Payments using Money Gram and Fidelity.
• Maintained bank records and client information.
• Delivered prompt, accurate and excellent customer service.
• Managed opening and closing times for multiple locations.
• Trained employees on cash drawer operations.
Front Desk Clerk ???? 02/2006 - 05/2008
Nickel Auto Glass ???? Dallas, Texas
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Organized weekly sales reports for the sales department to track product success.
• Worked as a team member performing cashier duties, product assistance and cleaning.
• Scheduled daily appointments and performed daily inventory.
Education
Henderson State University ???? August 2011
Arkadelphia, Arkansas
High School Diploma: Hebron High School ???? May 2008
Carrollton, Texas
Accomplishments
Demonstrated professional etiquette and manners when interfacing with customers which resulted in improved feedback from customers. Exceeded corporate target for card sales in 2016. Trained all new tellers at my location for 2 years.