Valerie Kercheval
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Valerie Kercheval

Valerie Kercheval
Bloomfield, New Jersey 07110
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To acquire a position with a progressive, well-established employer that will provide advancement opportunities. Ambitious and motivated, ready to apply varied work experience, strong work ethic, and excellent communication and customer service skills within a team environment.
Well developed communication competencies both oral and written ~ Creative with personal interest in the Arts ~ Organized with incredible attention to detail ~ Proven ability to work in a fast paced, high stress team environment or personalized one-on-one care ~ Efficient in problem solving and highly adaptable ~ Natural leader with excellent interpersonal skills


SALES EXPERIENCE:

Garden State Yoga/Powerflow Yoga
Bloomfield, New Jersey
Karma Yogi (Volunteer Reception), Yoga Instructor, Studio Manager
Welcome new Yogis and share knowledge on the variety of classes, workshops and private sessions offered. Provide assistance with retail including clothing, books and class packages.
Consistently maintain the cleanliness of the studios, locker rooms and common areas.
Promoted to Studio Manager after Powerflow’s acquisition of Garden State Yoga.
Maintained operations under new management & assisted with the transition details of the merge. Most of which handling student issues and concerns directly on a one-on-one basis.

Ethos Fitness & Spa
Midland Park, New Jersey
Reception, Cafe Manager
“The Face of Ethos” Check-in and welcome members. Direct calls and messages. Book Spa and Personal Training sessions. Provide knowledgeable information on packages and services.
Developed and incorporated Green Smoothies and Cold-Pressed Juices into Cafe inventory as well as many “Grab&Go” snacks.

Woodhouse Day Spa
Montclair, New Jersey
Concierge, Coordinator, Nail Technician, Esthetician
Welcomed guests and booked appointments for massages, facials, organic salt scrubs, body
treatments, natural nail services, and Vichi shower services.
Executed additional daily front desk operations including office and overall spa organization,
payment processing, and consultations with guests.
Trained in acne prone, sensitive, anti-aging and skin balancing facial services as well as
full-body salt scrubs, cellulite wraps and water therapy.
Held specific consultations with clients and created personal at-home skincare regimens using
all-natural organic products.




Divine Inspirations Bookstore
Nutley, New Jersey
Sales Associate
Provided a personable appearance and demeanor while organizing purchase orders, day-to-day sales records, and office paperwork.
Responsible for assisting costumers with purchases, cash transactions, extensive knowledge of
product inventory and online book reviews.

Advanced Chiropractic Institute
Bloomfield, New Jersey
Chiropractor’s Assistant, Office Manager
Provided excellent costumer service for patients while managing appointments and daily upkeep
of office, making necessary insurance calls, weekly billing, and organizing office activities.


RESTAURANT EXPERIENCE:
Through working in various restaurants & bars from 2004-2017, I have gained valuable, real world experience in fast-paced environments.
I gained the ability to demonstrate high and punctual reliability, initiative, and flexibility resulting in promotions, rewards and respect from team members and management.
I maintained financial success by giving consistent, outstanding customer service.

Plum on Park (Current)
Montclair, NJ
Server, Keyholder

Essex Junction 2016 / Refectory Cafe 2017 (Durham, NC)
Bloomfield, NJ
Server, Trainer, Bartender, General Manager
Opened new location as Server & was promoted to General Manager in 3 months ~ Created content and worked directly with Social Media Managers, Kitchen & Bar Managers ~ Organized a staff of over 20 employees ~ Created a safe & fun atmosphere for a new community restaurant for both employee & guest.

Chevy’s Fresh Mex
Clifton, NJ
Server, Trainer, Bartender
High Volume bar ~ Created daily & weekly drink specials and promos ~ Trained new employees on corporate rules and regulations ~ Managed off-site catering events ~ Handled closing duties.

Via45
Red Bank, NJ
Server

Blu
Montclair, NJ
Server
Cultivated fine dining skills ~ Memorized daily prepared menu & specials ~ Further developed food and wine knowledge ~Gained experience with talented and experienced Chefs.

Ah’Pizz
Montclair, NJ
Server, Trainer
Fine dining expectations ~ Assisted in creating daily specials ~ Trained new employees ~ Handled closing duties

Top’s
Newark, NJ
Server
Further developed high volume experience and food and wine pairings ~ Required to memorize daily specials ~ Consistent sales records

Houlihan’s Restaurant
Secaucus, NJ
Server, Trainer
Casual dining ~ Received special recognition for beating sales records

Bensi
Clifton, NJ
Server, Banquet Planning
Assisted in the opening of two locations; Clifton and Old Bridge ~ High volume family casual dining ~ Developed knowledge on food and wine pairings.

Red Robin
Clifton, NJ
Server, Certified Designated Trainer, Bartender, Shift Supervisor
High volume family casual dining ~ Structured point-based service requirements ~ Exceeded required sales quotas.