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JACQUALINE BOX
Nevin ave Richmond CA - ------------ – Email:------------
EDUCATION:
Los Medanos College, Pittsburg, CA - Small Business Operations 2012-Current
Western Career College, San Leandro, CA – Veterinarian Tech 2007
Delta High School, El Sobrante, CA Diploma
WORK EXPERIENCE:
In home care worker 2017-current
Warehouse worker Blue Apron 2017
Shipping and receiving.
. checked in product and produce for the company
.labeled and dated and recorded location of merchandise
Ups/driver helper 11/2017-12/2017- helped driver deliver packages to customers to ensure driver stayed on schedule to insure that our customers receive their christmas packages on time
Customer service Big Lots 04/2017-06/201 performed customer service duties cashier position with light stocking

Customer Service/ Assistant management- Katmandu bombay
04/2015-01/2017
Placed customers orders,answered phone
Responsible for the quality control of the dining area
Assistant management for the entire restaurant which included open and closing procedures and handling of cash
Retail Associate - Goodwill Industries, Brentwood, CA 12/2014-12/2014
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Ticket, arrange and display merchandise to promote sales.
Customer Service - Marketing Masters, Richmond CA 11/2014-11/2014
Answered high volume calls and intense customer situations.
Ensured delivery of excellent customer service through fast and accurate processing of orders.
Served as liaison between the customer and various departments to resolve inquiries.
Resolved customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Home Health Aid - I.H.S.S, Pleasant Hill, CA 06/2010-05/2012
Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide.
Changed dressings. Checked patients' pulse, temperature and respiration.
Directed patients in simple prescribed exercises.
Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager.
Cashier - Best Buy, Pleasant Hill, CA 11/2005-01/2006
Operated computerized cash machines/registers and handled large sums of cash. Ensured proper change was given at all times.
Ensured that each customer receives outstanding service.
Responsible for obtaining accurate pricing for merchandise before processing purchases.
Maintained an awareness of all promotions and advertisements.
Opened, closed and balanced cash register.
Kennel Tech - Encina Veterinary Hospital, Walnut Creek, CA 03/2004-04/2005
Restrained animals for routine procedures.
Developed x-rays (Body & Dental) cleaned surgical suites and instruments.
Customer Service/Cashier - Big Lot’s, Concord, CA 11/2003-03/2004
Responsible for obtaining accurate pricing for merchandise before processing purchases.
Maintained an awareness of all promotions and advertisements.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Operated computerized cash machines/registers and handled large sums of cash. Ensured proper change was given at all times.