University Graduate Resume
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University Graduate Resume

SOPHIA LADISLA
6794 Meadow Lane, Middleburg Heights, OH 44130
Phone: ------------ | Email: ------------

OBJECTIVE
A recent college graduate seeking to obtain an entry-level job position. Looking for an opportunity to apply and enhance my skills and knowledge as well as make a lasting impact on the company. Has years of experience working in hospitality and customer service, being a team member, and making contributions to achieve goals.

WORK EXPERIENCE
Lazer Xtreme (Now Arena 51) (Middleburg Heights, OH)
Front Desk & Hostess | January 2013 - November 2016
- Front desk roles such as welcoming customers and giving them information on how the facility runs
- Answering phone calls and booking customer reservations
- Cashier duties
- Hosting birthday parties, special events, fundraisers, charities

Kemper House - Alzheimer's and Dementia Care (Strongsville, OH)
Hospitality Aide | September 2016 - Current
- Welcoming and providing support for families and friends of residents
- Following guidelines and instructions given by nurses and physicians to ensure residents receive their specified medical/health orders and protocols
- Assisting residents
- Responsible for keeping track of residents' dietary needs and changes

EDUCATION
- Midpark High School, Middleburg Heights - High school diploma
August 2009 - May 2013
- Cuyahoga Community College, Parma - Completion of prerequisite courses
August 2013 - July 2015
- Cleveland State University, Downtown Cleveland - Degree in Bachelor of Science in Health Sciences

August 2015 - December 2018
OTHER
Southwest General Hospital (Middleburg Heights, OH)
Patient Transport Volunteer | November 2015 - November 2016)
- Greeting patients and visitors
- Answering phone calls
- Keeping record of when patients are admitted and discharged
- Escorting patients to and from physician offices
- Delivering charts and mails
- Delivering specimens to lab
- Delivering equipment

Mother Teresa Spinelli's Treasures - Tagaytay City, Philippines
Charity | July 2017 & June 2018
- Donated clothes, food, and school supplies to orphaned children
- Volunteered in gatherings for the orphanage

SKILLS
- Experience in hospitality, customer service, clerical duties, front desk roles, etc.
- Having a positive and friendly attitude; empathy
- Team oriented
- Eagerness to learn; adaptability
- Organized and detail oriented
- Comfortable and proficient with using Microsoft Word, Excel, PowerPoint, Outlook, etc.
- Bilingual (English and Tagalog)