Twylie Resume
Taylor Renee Wylie
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T------------
403 PR 3090
Lampasas, Texas 76550
OBJECTIVE: To attain Employment
PROFESSIONAL EXPERIENCE
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4407 Sacramento California 11/18-12/18
• Chosen to be the Administrative Assistant for IHP Group Supervisors and Task Force Leads.
• Learned BOBJ program to pull reports and help superiors make necessary decisions on running projects within the IHP program.
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Compiled reports via excel and submitted them to IA Group supervisors, State specific individuals, and Reporting teams.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4399 Tallahassee, Florida 10-18-11/18
• Trained other FEMA personal on specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Participated in Direct Housing callout projects to identify AFN, Location of applicant, Insurance information, and necessary information for Disaster Specific operations.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4339 North Carolina 9/18-10/18
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Created applications for applicants, and used referral system to better aide applicants.
• Disaster Recovery Center advising applicants of direct housing program, applications, and other Individual and Household programs that applied to the applicant.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4332, Texas Recovery Office Austin, Texas 7/18-8/18
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4332 Austin Texas 11/17-05/18
• Subject Matter Expert (SME) of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Learned share point information for running the rental resources database for Direct Housing Program
• Participated in Strike Force for Direct Housing
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
OFFICE MANAGER ASSSITANT, CENTRAL TEXAS COLLEGE JANUARY 2016 – JULY 2016
• Excellent interpersonal communication developed by consistently interacting with library patrons to solve queries.
• Strong knowledge and understanding of decibel system demonstrated by directing patron to desired book locations or genre areas based on decibel system.
• Maintained a clean, neat, and orderly work space by routinely cleaning space around assigned devices to maintain professional appearance.
EDUCATION
Western Governors University BS in Computer Science expected graduation 2020
Central Texas College Associates in Emergency Management
Taylor Renee Wylie
------------
T------------
403 PR 3090
Lampasas, Texas 76550
OBJECTIVE: To attain Employment
PROFESSIONAL EXPERIENCE
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4407 Sacramento California 11/18-12/18
• Chosen to be the Administrative Assistant for IHP Group Supervisors and Task Force Leads.
• Learned BOBJ program to pull reports and help superiors make necessary decisions on running projects within the IHP program.
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Compiled reports via excel and submitted them to IA Group supervisors, State specific individuals, and Reporting teams.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4399 Tallahassee, Florida 10-18-11/18
• Trained other FEMA personal on specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Participated in Direct Housing callout projects to identify AFN, Location of applicant, Insurance information, and necessary information for Disaster Specific operations.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4339 North Carolina 9/18-10/18
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Created applications for applicants, and used referral system to better aide applicants.
• Disaster Recovery Center advising applicants of direct housing program, applications, and other Individual and Household programs that applied to the applicant.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4332, Texas Recovery Office Austin, Texas 7/18-8/18
• Firm understanding of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
APPLICANT SERVICES PROGRAM SPECIALIST, QUALIFIED, RESERVIST, FEMA
Disaster 4332 Austin Texas 11/17-05/18
• Subject Matter Expert (SME) of specialized FEMA computer programs such as HOMES/DARAC and NEMIS.
• Daily use of RAD, and BBOJ programs to pull reports and identify current needs for call-out projects to applicants.
• Learned share point information for running the rental resources database for Direct Housing Program
• Participated in Strike Force for Direct Housing
• Ability to maintain a calm and level demeanor when speaking with a distressed applicant to continue gathering information and continue providing assistance
• Excellent ability to train difficult skills by using effective techniques such as demonstration, verbal explanation, and sitting down to walk individuals through the skill.
OFFICE MANAGER ASSSITANT, CENTRAL TEXAS COLLEGE JANUARY 2016 – JULY 2016
• Excellent interpersonal communication developed by consistently interacting with library patrons to solve queries.
• Strong knowledge and understanding of decibel system demonstrated by directing patron to desired book locations or genre areas based on decibel system.
• Maintained a clean, neat, and orderly work space by routinely cleaning space around assigned devices to maintain professional appearance.
EDUCATION
Western Governors University BS in Computer Science expected graduation 2020
Central Texas College Associates in Emergency Management