Tsoi_Christopher_Resume
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Tsoi_Christopher_Resume

CHRISTOPHER TSOI
1546 S Bundy Dr, CA 90025 | ------------ | ------------
EDUCATION
University of California, Santa Barbara – B.S. in Actuarial Science
• Overall GPA: 3.42, Major GPA: 3.55
• Relevant Classes: Valuation of Educational Experience (VEE)
Santa Barbara,
CA
Sep 2016 –
June 2018
ACTURIAL EXAMS
• Passed SOA Exam P/CAS Exam 1 (Probability)
• Passed SOA Exam FM/CAS Exam 2 (Financial Mathematics)
Sep 2017
Apr 2017
SKILLS
• Computer: Microsoft Office (Excel, Word, PowerPoint), SQL, SAS, R, Python, C++
• Languages: Trilingual in English, Cantonese (Chinese) and Mandarin (Chinese)
PROFESSIONAL EXPERIENCE
Assistant Manager
MJ Cafe Express (West Los Angeles)
Los Angeles,
CA
• Generated 25% additional store revenue by developing and implementing a business strategy plan with
a strong focus on social media utilization.
• Stimulated customer growth by introducing new products through understanding customer needs and
recognizing market trend at a regional scale.
• Performed efficient communication to guide colleagues through administrative tasks in which created
close relationships among colleagues and a friendly and collaborative work environment.
• Analyzed the flow of customer traffic on daily basis in order to optimize manpower and create
effective promotions during peak and non-peak periods.
• Rewarded top-performing employee with perks such as preferred scheduling and cash bonus resulting
in a high employee retention rate at 95%.
• Improved local ranking substantially by creating an effective employee training program to consistently
deliver high quality products and improve customer satisfaction through expert resolutions of issues.
Aug 2014 –
Aug 2016
Business Analyst Intern
TT Health Care
• Led analyses and interpretations of data from 3000+ school surveys in order to drive the student
health research project to a reasonable conclusion.
• Presented data analysis results in organized and comprehensive Excel spreadsheets, allowing superiors
to identify varied health issues and derive resolutions such as implementing more student health
inspections and holding talks about common diseases for each district efficiently.
Hong Kong
Jun 2012 –
Aug 2012
LEADERSHIP/EXTRACURRICULAR ACTIVITIES
Co-founder & External Affairs President
Chinese Student and Scholar Association (CSSA), Santa Monica College (SMC)
• Facilitated growth of organization into the largest on-campus cultural organization with 250+
members by increasing club cohesiveness through holding events such as club row, fundraising and
free drink and food giveaway for the community in an 18-member officer team.
• Established a well-defined event schedule and ensured a smooth process in each event by
communicating details crucial to the success of event with the corresponding department heads and
staff in a coherent manner.
• Oversaw the organization of 25 club events such as Sport and E-Sport Tournaments, and various
private member-only events such as regular member gatherings with free meals and sightseeing to
attract new members and foster additional cultural awareness on-campus.
• Solicited $10,000 from membership fees, sponsorships, grants from private companies, and funding
from SMC through tailored event proposals to sustain total expenditure for the club.
Los Angeles,
CA
Aug 2014 –
Jun 2016