Trish Resume March
PATRICIA MARTIN
660 Huntington Ave #14, Boston, MA 02115 �------------ � ------------
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Public Health: Epidemiology Concentration, Boston University, Boston, MA; January 2015
Bachelor of Science: Public Health Promotion Concentration, Purdue University, West Lafayette, IN; May 2013
Six Sigma Green, Yellow and White Belt Training Completed
PROFILE OF QUALIFICATIONS
� Completion and application of SAS Programming II: Data Manipulation Techniques.
� Six Sigma Green Belt training accompanied by a track record of successful process improvements.
� Regarded for ability to strategically identify areas of weakness and develop innovative, needs based
solutions.
� Dynamic communication skills, instrumental to interfacing with upper level management and team
members.
KEY AREAS OF EXPERTISE
� Process Improvement
� Interpersonal Communication
� Leadership
� Data Analysis (R & SAS)
� Teamwork & Collaboration
� MS Excel, Word & PowerPoint
PROFESSIONAL SYNOPSIS
Carney Hospital, Dorchester, MA February 2017-Present
Performance Improvement & Risk Management Specialist
� Review and analyze incident reports, rate by severity, and conduct all necessary follow-up.
� Conduct root cause analysis meetings for high severity patient safety events.
� Implement corrective actions and project plans resulting from root cause analysis meetings.
� Analyze incident trending data to determine performance improvement project needs and convene
necessary stakeholders for review.
� Provide recommendations to all departments on appropriate quality metrics, targets, and performance
improvement tools.
� Coordinate all aspects of a multidisciplinary Failure Modes and Effects Analysis (FMEA).
Key Achievements:
� Incepted and managed a medication reconciliation project resulting in a 40% increase in the collection of
the patient home medication list in the emergency department.
� Analyzed and assisted in the redesign of the Medical Procedures Unit specimen labeling process resulting
in a decrease in mislabeled specimens.
� Increased staff exposure to quality metrics by providing departments with updated monthly data for their
individual performance improvement boards.
Massachusetts Department of Public Health, Boston, MA April 2016-August 2016
Epidemiologist, Bureau of Infectious Disease
� Served as an expert on vaccine preventable diseases and provided the most up to date information to
healthcare personnel and the general public.
� Validated vaginal hysterectomy complication data at hospitals throughout Massachusetts using the
electronic medical record.
� Conducted case investigations and contact tracing when vaccine preventable diseases were identified
within the state.
� Collaborated with and provided guidance to town health departments to create public health mobilization on
a local level.
communication skills.
Master�s level professional eager to contribute a solid academic foundation, strong drive, and dynamic
PATRICIA MARTIN
660 Huntington Ave #14, Boston, MA 02115 �------------ � ------------
Boston Children�s Hospital, Boston, MA February 2015-April 2016
Quality Improvement Analyst, Division of Gastroenterology, Hepatology and Nutrition
� Leveraged Six Sigma training to implement and manage process improvement initiatives.
� Collaborated extensively with the divisional Director of Inpatient Services to standardize and decrease the
amount of time spent on inpatient morning rounds.
� Strategically developed process maps to identify areas of improvement.
� Provided PDSA (Plan-Do-Study-Act) cycle recommendations to senior divisional leadership and
subsequently oversaw the implementation of each cycle.
� Assisted in the development of a discharge checklist for patients with newly placed enteral tubes and
resourcefully crafted patient questionnaires to capture pre and post checklist implementation data on each
patient�s ability to successfully care for the tube at home.
� Utilized subject matter knowledge to assist in hiring, training, and management of a research assistant.
� Managed and internally consulted on quality initiatives.
� Responsible for the development and submission of the annual Quality Management Plan and Divisional
Safety Plan.
Key Achievements:
� Developed and administered a questionnaire to evaluate inpatient rounding from the patient perspective.
� Created databases using RedCap to store and analyze patient data.
� Developed a QStream course to educate the division about QI concepts and internal projects, resulting in a
90% participation rate among clinicians.
� Designed queries and pulled data from the internal hospital data warehouse.
Dedham Board of Health, Dedham, MA May 2014-August 2014
Massachusetts Department of Public Health Internship Program
� Assisted in the beginning stages of building a substance abuse prevention coalition.
� Applied for and obtained a CHNA 18 grant to fund mailing of substance abuse related materials to over
10,000 Dedham residents.
� Developed a tri-fold brochure for mailing that announced creation of the coalition and provided local
resources available for community members affected by substance use issues.
� Assisted in the inspections of food establishments, campsites and pools in the Dedham area.
� Contributed to the report created at the end of the inspection.
Purdue University, Student Wellness Office, West Lafayette, IN January 2013-May 2013
Student Health Center Internship
� Moderated a series of student focus groups to assess the current substance abuse prevention campaigns
and programming on campus and presented the results to over 100 department heads at the Purdue
Alcohol Summit.
� Resourcefully generated statistical reports from the 2012 Purdue Wellness Survey data.
� Served as a representative for the Student Wellness Office at the Drug-Free Coalition of Tippecanoe
County meetings.
� Collaborated with Indiana University Medical School to offer a free sexually transmitted infection testing
event to students.
� Coordinated and deployed the Student Sexual Assault Prevention Coalition at Purdue.
� Envisioned and designed marketing materials for sexual health campaigns.
Purdue University, Student Wellness Office, West Lafayette, IN August 2012-December 2012
Student Health Center Program Assistant
� Gained valuable insight into student perspectives by attending sexual health lectures across campus.
� Served on the World AIDS Day Planning Committee.
Purdue University, Department of Nutrition Science, West Lafayette, IN January 2011-December 2011
Research Assistant
� Utilized subject matter knowledge to successfully aid in departmental research.
� Obtained exposure to best lab protocols and procedures, as well as radiation safety.
� Used MS Excel to input statistical data and complicated formulas.
PATRICIA MARTIN
660 Huntington Ave #14, Boston, MA 02115 �------------ � ------------
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Public Health: Epidemiology Concentration, Boston University, Boston, MA; January 2015
Bachelor of Science: Public Health Promotion Concentration, Purdue University, West Lafayette, IN; May 2013
Six Sigma Green, Yellow and White Belt Training Completed
PROFILE OF QUALIFICATIONS
� Completion and application of SAS Programming II: Data Manipulation Techniques.
� Six Sigma Green Belt training accompanied by a track record of successful process improvements.
� Regarded for ability to strategically identify areas of weakness and develop innovative, needs based
solutions.
� Dynamic communication skills, instrumental to interfacing with upper level management and team
members.
KEY AREAS OF EXPERTISE
� Process Improvement
� Interpersonal Communication
� Leadership
� Data Analysis (R & SAS)
� Teamwork & Collaboration
� MS Excel, Word & PowerPoint
PROFESSIONAL SYNOPSIS
Carney Hospital, Dorchester, MA February 2017-Present
Performance Improvement & Risk Management Specialist
� Review and analyze incident reports, rate by severity, and conduct all necessary follow-up.
� Conduct root cause analysis meetings for high severity patient safety events.
� Implement corrective actions and project plans resulting from root cause analysis meetings.
� Analyze incident trending data to determine performance improvement project needs and convene
necessary stakeholders for review.
� Provide recommendations to all departments on appropriate quality metrics, targets, and performance
improvement tools.
� Coordinate all aspects of a multidisciplinary Failure Modes and Effects Analysis (FMEA).
Key Achievements:
� Incepted and managed a medication reconciliation project resulting in a 40% increase in the collection of
the patient home medication list in the emergency department.
� Analyzed and assisted in the redesign of the Medical Procedures Unit specimen labeling process resulting
in a decrease in mislabeled specimens.
� Increased staff exposure to quality metrics by providing departments with updated monthly data for their
individual performance improvement boards.
Massachusetts Department of Public Health, Boston, MA April 2016-August 2016
Epidemiologist, Bureau of Infectious Disease
� Served as an expert on vaccine preventable diseases and provided the most up to date information to
healthcare personnel and the general public.
� Validated vaginal hysterectomy complication data at hospitals throughout Massachusetts using the
electronic medical record.
� Conducted case investigations and contact tracing when vaccine preventable diseases were identified
within the state.
� Collaborated with and provided guidance to town health departments to create public health mobilization on
a local level.
communication skills.
Master�s level professional eager to contribute a solid academic foundation, strong drive, and dynamic
PATRICIA MARTIN
660 Huntington Ave #14, Boston, MA 02115 �------------ � ------------
Boston Children�s Hospital, Boston, MA February 2015-April 2016
Quality Improvement Analyst, Division of Gastroenterology, Hepatology and Nutrition
� Leveraged Six Sigma training to implement and manage process improvement initiatives.
� Collaborated extensively with the divisional Director of Inpatient Services to standardize and decrease the
amount of time spent on inpatient morning rounds.
� Strategically developed process maps to identify areas of improvement.
� Provided PDSA (Plan-Do-Study-Act) cycle recommendations to senior divisional leadership and
subsequently oversaw the implementation of each cycle.
� Assisted in the development of a discharge checklist for patients with newly placed enteral tubes and
resourcefully crafted patient questionnaires to capture pre and post checklist implementation data on each
patient�s ability to successfully care for the tube at home.
� Utilized subject matter knowledge to assist in hiring, training, and management of a research assistant.
� Managed and internally consulted on quality initiatives.
� Responsible for the development and submission of the annual Quality Management Plan and Divisional
Safety Plan.
Key Achievements:
� Developed and administered a questionnaire to evaluate inpatient rounding from the patient perspective.
� Created databases using RedCap to store and analyze patient data.
� Developed a QStream course to educate the division about QI concepts and internal projects, resulting in a
90% participation rate among clinicians.
� Designed queries and pulled data from the internal hospital data warehouse.
Dedham Board of Health, Dedham, MA May 2014-August 2014
Massachusetts Department of Public Health Internship Program
� Assisted in the beginning stages of building a substance abuse prevention coalition.
� Applied for and obtained a CHNA 18 grant to fund mailing of substance abuse related materials to over
10,000 Dedham residents.
� Developed a tri-fold brochure for mailing that announced creation of the coalition and provided local
resources available for community members affected by substance use issues.
� Assisted in the inspections of food establishments, campsites and pools in the Dedham area.
� Contributed to the report created at the end of the inspection.
Purdue University, Student Wellness Office, West Lafayette, IN January 2013-May 2013
Student Health Center Internship
� Moderated a series of student focus groups to assess the current substance abuse prevention campaigns
and programming on campus and presented the results to over 100 department heads at the Purdue
Alcohol Summit.
� Resourcefully generated statistical reports from the 2012 Purdue Wellness Survey data.
� Served as a representative for the Student Wellness Office at the Drug-Free Coalition of Tippecanoe
County meetings.
� Collaborated with Indiana University Medical School to offer a free sexually transmitted infection testing
event to students.
� Coordinated and deployed the Student Sexual Assault Prevention Coalition at Purdue.
� Envisioned and designed marketing materials for sexual health campaigns.
Purdue University, Student Wellness Office, West Lafayette, IN August 2012-December 2012
Student Health Center Program Assistant
� Gained valuable insight into student perspectives by attending sexual health lectures across campus.
� Served on the World AIDS Day Planning Committee.
Purdue University, Department of Nutrition Science, West Lafayette, IN January 2011-December 2011
Research Assistant
� Utilized subject matter knowledge to successfully aid in departmental research.
� Obtained exposure to best lab protocols and procedures, as well as radiation safety.
� Used MS Excel to input statistical data and complicated formulas.