Tracy Turner
Tracy Turner
Columbia, TN 38401
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Summary:
Hard-working, team player with great customer service skills and very detail oriented. I have a strong background in multiple computer programs including; Microsoft Word, Excel, PowerPoint, Outlook and multiple Microsoft Windows Systems (XP, Vista, 7 and 10).
Experience:
Resident Assistant
November 2018 – Present – Morning Pointe of Spring Hill – Spring Hill, TN
? Provide assistance with Activities of Daily Living to meet the resident’s physical, emotional, intellectual, social and spiritual needs with respect and dignity.
? Bathe, dress and undress residents as needed.
? Transport residents and assist with walking.
? Assist residents with meals; assist with set-up, service and feeding if necessary.
Inventory Specialist/Sales
February 2018 – August 2018 – Advance Auto Parts – Columbia, TN
? Conducted Cycle Count inventory processes to ensure accuracy and timely execution
? Maintained adequate storage for on-site inventory
? Notified store management of shortages or other problems that could impact product availability
? Managed store inventory including sourcing specialty parts and supplies
? Discussed and suggested preventative maintenance packages that best fit the customer's needs.
Customer Service
January 2017 – January 2018 – Swarco Industries, LLC – Columbia, TN
? Opened and maintained customer accounts by recording account information
? Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
? Contribute to team effort by accomplishing related results as needed
? Processed and cancel orders via SAP
? Communicated via phone and e-mail with customer to confirm state specifications for each purchase
? Verified payment information and other pertinent information such as addresses and phone numbers
? Tracked orders via multiple trucking companies
Engineer & Project Manager Assistant
January 2015 – January 2017 – Swarco Traffic Americas, LLC – Columbia, TN
? Reviewed and assisted with electrical wiring diagrams, electronic schematics, generation of technical manuals and training documents for Licensed Engineer and Project Managers.
? Received and checked parts for accuracy, prepped parts for production, performed finishing work when needed.
? Ensured safe working conditions and contributed accurate feedback to Licensed Engineer and Project Manager.
? Conducted general operations, responded to emails, answered phone calls regarding production.
? Organized and designed filing system to replace old manual processing and scanning
? Created an inventory database via Excel
Education:
September 2002 – June 2005 ITT Technical Institute Nashville, TN
Graduated: Associates Degree of Applied Science in Computer Networking Systems
References:
? Available Upon Request
Tracy Turner
Columbia, TN 38401
------------
------------
Summary:
Hard-working, team player with great customer service skills and very detail oriented. I have a strong background in multiple computer programs including; Microsoft Word, Excel, PowerPoint, Outlook and multiple Microsoft Windows Systems (XP, Vista, 7 and 10).
Experience:
Resident Assistant
November 2018 – Present – Morning Pointe of Spring Hill – Spring Hill, TN
? Provide assistance with Activities of Daily Living to meet the resident’s physical, emotional, intellectual, social and spiritual needs with respect and dignity.
? Bathe, dress and undress residents as needed.
? Transport residents and assist with walking.
? Assist residents with meals; assist with set-up, service and feeding if necessary.
Inventory Specialist/Sales
February 2018 – August 2018 – Advance Auto Parts – Columbia, TN
? Conducted Cycle Count inventory processes to ensure accuracy and timely execution
? Maintained adequate storage for on-site inventory
? Notified store management of shortages or other problems that could impact product availability
? Managed store inventory including sourcing specialty parts and supplies
? Discussed and suggested preventative maintenance packages that best fit the customer's needs.
Customer Service
January 2017 – January 2018 – Swarco Industries, LLC – Columbia, TN
? Opened and maintained customer accounts by recording account information
? Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
? Contribute to team effort by accomplishing related results as needed
? Processed and cancel orders via SAP
? Communicated via phone and e-mail with customer to confirm state specifications for each purchase
? Verified payment information and other pertinent information such as addresses and phone numbers
? Tracked orders via multiple trucking companies
Engineer & Project Manager Assistant
January 2015 – January 2017 – Swarco Traffic Americas, LLC – Columbia, TN
? Reviewed and assisted with electrical wiring diagrams, electronic schematics, generation of technical manuals and training documents for Licensed Engineer and Project Managers.
? Received and checked parts for accuracy, prepped parts for production, performed finishing work when needed.
? Ensured safe working conditions and contributed accurate feedback to Licensed Engineer and Project Manager.
? Conducted general operations, responded to emails, answered phone calls regarding production.
? Organized and designed filing system to replace old manual processing and scanning
? Created an inventory database via Excel
Education:
September 2002 – June 2005 ITT Technical Institute Nashville, TN
Graduated: Associates Degree of Applied Science in Computer Networking Systems
References:
? Available Upon Request