TLP resume
TLP resume

Experienced Operations Coordinator, with a successful demonstrated history of working in the hospital & health care industry; focus with military veterans. Highly skilled Executive Assistant with exceptional Customer Service and Business and Healthcare leadership Management. Strong Operations professional with an Associate's degree focused in Business & Marketing Leadership Management.

EDUCATION:
Fall 2020 HumanSciences&HRlaw(BA)
Brandman University,JBLM/Lacey,WA Campus

1990BusinessManagement(AA)
L e v e l 1 B u s i n e s s I n s ur a n c e
University of BritishColumbia, Vancouver, BC

1992 Marketing, Diploma (AA)
Business Administration/Management
Horizon College, Vancouver, BC

EMPLOYMENT HISTORY:
1998 – July 2019
DAVITA KIDNEY CARE
Tacoma&FederalWay,WA(CBO)

Division Coordinator (EA), Manager Special Projects
(2015 – Present)
DUTIES: All Executive Assistant support services including calendaring, travel and expense reimbursement. $ 1.25M budget for the DVP , And 8 Regional Directors (WA , OR, ID & UT). Ops review incl., cost reporting, budget tracking & analysis. Supervise 3 Regional coordinators. Provide training and coaching for other nationwide teammates (DSS Leadership training execution). All recruiting (special focus on Military applicants). Design and distribute marketing materials Division wide. Maintains program managements and participates in strategic initiatives on a daily, weekly & monthly basis depending on the assignment. Daily liaison communication with legal/MD’s on MD agreements, invoicing 90+ clinics. Large extensive meeting planning and catering events.

Corp. Program Administrator, DaVita Village Network (Financial Assistance) (2001-2015)
DUTIES: Reporting-to CEO.Frominception administerprogramnationwide(60,000+teammates nationwide). Expanding program international in 2015. Liaison with recipients, Managers/Directors & VP’s plus Board of Directors on application process documentation.Monthly Ops review incl.,cost reporting, budget tracking & analysis. Oversee corporate fundraising. Award grants & follow-up on recipients.Market-and promote program through intranet, newsletters and training participation. Develop local programs and goals, Mission Statement & Vision, matrix, budgets, and timelines. design and distributemarketing materials nationwide. Monthly reconciliation, wire transfers and special deposits. Trust and Foundation Management to include assisting trustees with administration of Foundation such as distribution of funds and qualification requirements,managing $2M budget.

Executive Assistant (1998-2015)
DUTIES: Supporting Sr. VP of Reimbursement Operations. Executive duties as assigned including but not limited to; scheduling, high complex presentations, spreadsheets, budget reconciliation, cost reporting, budget tracking & analysis, travel arrangements, successful large offsite meeting planning/facilitating (attendees ranging from 30-5000), Shareholder liaison, Corporate and Personal Power of Attorney documents (Notary). All high levels executive support including VP nationwide and international.

Asst. Manager, Administrative Services(2007-2009)
DUTIES: Supervisor for prior 6 years. Mentor, Coach, Lead & Supervise 12 Admin Assistants that support different departments. Organize all corporate events, activities and fundraisers for Team Evergreen (950 teammates). Attend National meetings and training academies as a high profile leader. Recognize and reward teammates daily as well as bimonthly team meetings. I continue to be a lead and coordinate many local events and assist in hiring process for the Matadors.

DEPARTMENT OF LABOR & INDUSTRIES & Tumwater, WA (HQ) WA S TATE PARKS & RECREATION
(Contracted) Executive Office Assistant.
DUTIES: Assistantto the Network Operations Managerfor the NT Migration Project/Windows 95 Migration for all of WA State L&I, cost reporting, budget tracking &analysis,A/P-invoice tracking,customer communications, Team Manager. Administrative support tothe Assistant Director, tracking requisitions & division expenses, fiscal records research, updating Commission Minute Books, maintaining Directors schedule & daybook, data entry, all administrative support.

QUALITY CABLECONTRACTORS LTD. (Rogers Cable)
Vancouver, BC Canada Executive Administrative Manager. DUTIES: Administrative Management, A/P, A/R, payroll, union issues, benefits and new contracts, RRSP (retirement), credit/collections, spreadsheets, budgets, all H/R issues including hiring process, quarterly&fiscal reports, purchasing&inventorycontrol,placedbids for projects, marketing, created company brochures, monthly meeting lead, customer service representative, company marketing/advertising, building control, handling confidential material on a daily basis in-an executive manner,all administrative support.

VANCOUVER BUSINESS CENTRE
Vancouver, BC Canada Administrative Manager (College Workforce Program)
DUTIES: A/R, A/P, credit/collections, budgets, spreadsheets, schedules, leasing the available office space, customer follow-ups, payroll, managing an office of8+ companies, created 2 business plans, customer service representative, company marketing/advertising, handling confidential material on a daily basis in an executive manner, all administrative support and H/R duties including recruiting /hiring.

TECHNICAL SKILLS:
Proficient in MS Office; including Excel, Word, Power Point, Visio 6.0, Access, SharePoint, Outlook and Internet proficient.

ATTRIBUTES :
20+ years extensive Company knowledge and industry experience.Highly motivated leadership skills and experience. 26 years presentation and teaching skills.Strong administrative support and organizational skills, outstanding interpersonal and customer service skills, confidential discretion, excellent written and verbal communication skills applied, initiative/proactive and independent judgment thinker, excellent problem solver, highly recognized self- directed worker, works best independently with little or no supervision, trustworthy, creative design thinking, artistic, extensive fashion retail and marketing experience.

P ER S O N A L :
I’ve been a MaryKay beauty consultant for 21 years. I’m deeply involved with the MaryKay Ash charitable foundations which provide support and research for cancers in women and domestic violence. Thus I have a strong passion for empowering and educating others especially women.

OTHER LICENCES/CERTIFICATION:
? CPR (Adult, Child & Infant including AED) & First Aid
? Food Handlers
? Mast12Server
? Certified Color & Skin Care Beauty Consultant
? LicensesCosmetologist&BeauticianinWA&B.C.(Canada)

NON-PROFIT EXPERIENCE:
2004 – 2013
ZEE SPEED YOUTH ENDURANCE PROGRAM (Non-Profit)
Tacoma, WA
Publicist and Grant-writer
DUTIES: Direct contact with at risk & under privileged youths. Responsible for managing s mall business affairs that include and/or not limited to: up to $50K annual, in successful Grant writing for a small nonprofit, budgets, spreadsheets, preparation of tax data/returns, personal financial statements, accounts payable and accounts receivable, community out reach liaison, marketing programs & creating material for dissemination, Board of Director member, Insurance & liabilities, program outlines, participant contact and recognition. This programhas been in inception since 2001; where I created and organized the entire office documentation from inception.

2009–Present
USONORTHWEST(Non-Profit)
JBLM,WA
Event planning and volunteer
DUTIES: The USO recognizes all of our troops and their family needs through support and a variety of programs and services designed specifically to lift the spirits and strengthen resiliency. My duties were inclusive to large event planning, food handling and serving (Dinner & Auctions, Gala’s, Golf tournaments etc.). Maintaining a regular shift at JBLM USO center/ Assisting on Deployments and Homecomings. Unit/Squad family events throughout the year. Transitioning troops, United throughReading Program(parents deployed record stories for their children and we send to the families at home year round).Wounded Warrior project events.

P R O F ES S I O N A L R EF ER EN C ES :
DAVITA HEALTCARE PARTNERS
KristinVideto(PriorManager) Manager, Procurement
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CarrieSwindler Human Resources
WSECU (retired)
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DON LEINGANG
USOExecutiveDirector Retired Navy Commander
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Zachary Smalls (23 year Army veteran,
Retired TacomaPoliceOfficer
ZEE SPEED YOUTH ENDURANCE PROGRAM
President&founder
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