Timothy White
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Timothy White

Timothy White
Pflugerville, Texas, 78660
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Driven administrative support professional credited with combining excellent customer service, exceptional time management and organizational skills. Seeking to leverage acquired academic knowledge and work experience into effectively filling your office clerk position. A dedicated worker aiming to help achieve company goals and take on more responsibility as soon as possible.


Expertise

Project Management
Organizational Improvements
Strategic Financial Support

Technical Support & Repair
Talent Analysis & Recruiting
Client Services & Communication

Competitive Intelligence
High-Level Multitasking
Staff Collaboration

Professional Experience
UNITED PARCEL SERVICE, Wayne, New Jersey
Customer and Billing Specialist, August 2015 – November 2018

Primary point-of-contact for both internal and external customers, staff, and teams to gather business requirements and to maintain system enhancements.
Research and analyze business impacts of application problems to support the resolution of issues and to respond to inquiries.
Collaborate with cross-functional groups to document broad business requirements and to obtain end user approval.
Support field users by providing information to increase understanding of changes and enhancements to systems

UNITED STATES NAVY, Norfolk, Virginia
Aviation Electronics Technician, November 2007 – March 2012

Essential maintenance provider tasked with performing intermediate level repair on aviation electronics components, including repair of weapons replacement assemblies.
Steered equipment testing schedules for calibration and repair of aviation electronics systems, including communications, radar, navigation, electronic warfare, fire control, and tactical displays.
Coached and developed new aviation technicians to ensure they received clear direction, were professionally challenged, and grew strong partnerships with superior officers.
Served as primary contact for technical troubleshooting to guarantee that maintenance objectives were met as well as analyzed past performance of electronic equipment to make improvements to repair processes.

Education
Dominican College, Orangetown, NY
Bachelor of Science in Business Administration & Management, August 2015
National Veterans Honor Society

Colorado State University Global Campus – Greenwood Village, CO
Master of Science in Data Analytics – In progress

United States Navy, Norfolk, Virginia
Aviation Electronics Technician Training
O-Level A-School | MH53-E C-School | CH-60 C-School