Tim Holstad's Resume
SKILLS
Writing, Editing, Composition, Spelling, Grammar Usage, Reading Comprehension, Artistic Ability, Memorization, Organization, Sales, Customer Service, Computer Proficient, MS Office Proficiency, Administrative Support, Stocking, Replenishing, Money Handling Abilities
EXPERIENCE
Circle K, Florence, AZ — Customer Service Representative
AUGUST 2018 - PRESENT
? Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
? Assisted in store cleaning, stocking, and general upkeep.
? Maintained a professional attitude and work environment.
Valley of the Suns — Unpaid Contributor
2017 - 2018
? Wrote various opinion articles and think pieces regarding the Phoenix Suns NBA basketball team for Valley of the Suns, the dedicated Suns site for F------------
? Developed stories and ideas to write about for the site.
? Wrote pieces with specific topics as directed by superiors when needed.
The Mattress Center, Flagstaff, AZ — Sales Associate
MARCH 2016 - JUNE 2018
? Ensured every customer was properly informed on the products and services available to them, helping them find the optimal product for their needs and budget.
? Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
? Analyzed and properly processed product returns, assisting customers with finding alternative products to meet their needs.
? Maintained records related to sales, returns, and inventory available through Quickbooks.
? Evaluated inventory and delivery needs, optimizing strategies to meet character demands.
The Mattress Center, Flagstaff, AZ — Social Media Manager
MARCH 2016 - JUNE 2018
? Increased customer engagement through social media.
? Analyzed and reported social media and online marketing campaign results.
? Improved page content, keyword relevancy, and branding to achieve a wider outreach to prospective customers and the local community.
NAU Cline Library, Flagstaff, AZ — CADS Student Worker
NOVEMBER 2013 - MAY 2016
? Interacted with and assisted a diverse group of colleagues, students, faculty, staff, and community users.
? Shelved, organized, and cataloged books and other reference material as needed.
? Used programs such as Millenium to edit the status of books and other material in the school library’s database.
? Assisted in manual labor whenever needed.
EDUCATION
Northern Arizona University, Flagstaff, AZ — B.A. in English
2012 - 2015, S. SAN FRANCISCO ST., 86011
Graduated with a Bachelor of Arts in English and a Minor in Creative Media and Film. Finished with a 3.39 GPA.
North Pointe Preparatory, Phoenix, AZ — High School Diploma
2008 - 2012, 10215 NORTH 43RD AVE., 85051
Finished with a 4.417 GPA.
ACHIEVEMENTS
? Dean’s List - NAU - 2012-2013, 2015
? Principal’s List/Honor Roll - 2000-2012
? Member of National Honor Society - 2009-2012
? Member of Junior National Honor Society - 2006-2008
? Member of National Society of High School Scholars - 2010-2012
? Salutatorian of 8th Grade Class - 2008
? Featued in “Who’s Who Among Outstanding Middle School Students” - 2005-06, 2007-08
INTERESTS
Writing, reading, video games, sports, movies, music
REFERENCES
Kurtis Myers – (480) 710 – 8845
Casey Mahalick – (928) 514 – 7279
SKILLS
Writing, Editing, Composition, Spelling, Grammar Usage, Reading Comprehension, Artistic Ability, Memorization, Organization, Sales, Customer Service, Computer Proficient, MS Office Proficiency, Administrative Support, Stocking, Replenishing, Money Handling Abilities
EXPERIENCE
Circle K, Florence, AZ — Customer Service Representative
AUGUST 2018 - PRESENT
? Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
? Assisted in store cleaning, stocking, and general upkeep.
? Maintained a professional attitude and work environment.
Valley of the Suns — Unpaid Contributor
2017 - 2018
? Wrote various opinion articles and think pieces regarding the Phoenix Suns NBA basketball team for Valley of the Suns, the dedicated Suns site for F------------
? Developed stories and ideas to write about for the site.
? Wrote pieces with specific topics as directed by superiors when needed.
The Mattress Center, Flagstaff, AZ — Sales Associate
MARCH 2016 - JUNE 2018
? Ensured every customer was properly informed on the products and services available to them, helping them find the optimal product for their needs and budget.
? Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
? Analyzed and properly processed product returns, assisting customers with finding alternative products to meet their needs.
? Maintained records related to sales, returns, and inventory available through Quickbooks.
? Evaluated inventory and delivery needs, optimizing strategies to meet character demands.
The Mattress Center, Flagstaff, AZ — Social Media Manager
MARCH 2016 - JUNE 2018
? Increased customer engagement through social media.
? Analyzed and reported social media and online marketing campaign results.
? Improved page content, keyword relevancy, and branding to achieve a wider outreach to prospective customers and the local community.
NAU Cline Library, Flagstaff, AZ — CADS Student Worker
NOVEMBER 2013 - MAY 2016
? Interacted with and assisted a diverse group of colleagues, students, faculty, staff, and community users.
? Shelved, organized, and cataloged books and other reference material as needed.
? Used programs such as Millenium to edit the status of books and other material in the school library’s database.
? Assisted in manual labor whenever needed.
EDUCATION
Northern Arizona University, Flagstaff, AZ — B.A. in English
2012 - 2015, S. SAN FRANCISCO ST., 86011
Graduated with a Bachelor of Arts in English and a Minor in Creative Media and Film. Finished with a 3.39 GPA.
North Pointe Preparatory, Phoenix, AZ — High School Diploma
2008 - 2012, 10215 NORTH 43RD AVE., 85051
Finished with a 4.417 GPA.
ACHIEVEMENTS
? Dean’s List - NAU - 2012-2013, 2015
? Principal’s List/Honor Roll - 2000-2012
? Member of National Honor Society - 2009-2012
? Member of Junior National Honor Society - 2006-2008
? Member of National Society of High School Scholars - 2010-2012
? Salutatorian of 8th Grade Class - 2008
? Featued in “Who’s Who Among Outstanding Middle School Students” - 2005-06, 2007-08
INTERESTS
Writing, reading, video games, sports, movies, music
REFERENCES
Kurtis Myers – (480) 710 – 8845
Casey Mahalick – (928) 514 – 7279