Tiffany Laws
Education
Bellevue College
Bellevue, WA.
Graphic Design Certificate
Brigham Young University
Provo, UT.
Psychology
Interlake High School
Bellevue, WA.
High Honors
Skills
ADOBE CREATIVE SUITE
Proficient: Illustrator, InDesign
Intermediate: Photoshop
PROGRAMMING
Working Knowledge: html/css
OTHER RELEVANT SKILLS
Advertising Design
Branding
Brochure, Catalog, Direct Mail
MS Word, Excel, PowerPoint
User Experience Design
Infographics
Calligraphy; various scripts
Lettering Arts
Typography
Illustration
Logo, Icon and Symbol Design
Bookbinding; various styles
Continued Education
Employment
Tiffany Art & Design, Graphic Artist, Calligrapher and Owner
2004 - Present
Built my own business independently designing original handmade greeting cards, which evolved into designing creative and unique invitations and announcements. With formal training and study of calligraphy, inspired to offer calligraphy services, unique monograms and marketing materials using a scan to vector process. Perform various photo manipulations. Design and create various chalkboard art, hand-drawn, painted art, letterpress prints and commissions. Set my designs apart with new knowledge and studies in graphic arts creating various original graphics, art and commissions. In addition, focus on and commit to customer relationships, organization, time management, multitasking, manage expenses, finances and bookkeeping. Take a look at my latest work, ------------.
Verizon Wireless, Executive Relations Consultant
Bellevue, WA | 1994 - 2003
Quality, guidance, and service excellence in diverse work. Lead and worked with Marketing Operations, Quality Assurance and Training teams in varied functions. Conceptualized effective designs needed for internal contests, developed campaigns and strategies, accomplishing measurable results of retention. Ensured caliber standards were met assisting various departments. Mentored, supported and coached immediate and extended team members. Personally selected to mediate, resolve, often creatively, and manage matters on behalf of CEO, Presidents, VPs and other executives via telephone, e-mail and written correspondence collaborating with legal teams when needed. Prioritized and managed regulatory (i.e. FCC, BBB, Attorney General, DOJ, etc.) issues supplying thorough resolution to ensure business complies with legal needs while building strong relations with customers and regulatory entities.
Continental airlines, City Ticket Office Representative
Seattle, WA | 1990 - 1994
Often autonomously, managed Seattle and Bellevue ticket offices. Built and cultivated client relations surpassing office sales goals. Managed client needs with stellar service and personal touches throughout. Uniquely displayed advertising in offices. Operated reservations, individual and group ticketing. Managed city ticket office audits in west region. Administered and trained airport control/manifest position on contract for Thai International and Japan Airlines. Worked closely with all flight operations and vendors. Directly maintained positive business relationships with each carrier. Exceeded expectations of passengers and business working as airport sales and gate agent in high pressure and irregular operations, ensuring all tight deadlines are met working close with pilot and flight crew.
Education
Bellevue College
Bellevue, WA.
Graphic Design Certificate
Brigham Young University
Provo, UT.
Psychology
Interlake High School
Bellevue, WA.
High Honors
Skills
ADOBE CREATIVE SUITE
Proficient: Illustrator, InDesign
Intermediate: Photoshop
PROGRAMMING
Working Knowledge: html/css
OTHER RELEVANT SKILLS
Advertising Design
Branding
Brochure, Catalog, Direct Mail
MS Word, Excel, PowerPoint
User Experience Design
Infographics
Calligraphy; various scripts
Lettering Arts
Typography
Illustration
Logo, Icon and Symbol Design
Bookbinding; various styles
Continued Education
Employment
Tiffany Art & Design, Graphic Artist, Calligrapher and Owner
2004 - Present
Built my own business independently designing original handmade greeting cards, which evolved into designing creative and unique invitations and announcements. With formal training and study of calligraphy, inspired to offer calligraphy services, unique monograms and marketing materials using a scan to vector process. Perform various photo manipulations. Design and create various chalkboard art, hand-drawn, painted art, letterpress prints and commissions. Set my designs apart with new knowledge and studies in graphic arts creating various original graphics, art and commissions. In addition, focus on and commit to customer relationships, organization, time management, multitasking, manage expenses, finances and bookkeeping. Take a look at my latest work, ------------.
Verizon Wireless, Executive Relations Consultant
Bellevue, WA | 1994 - 2003
Quality, guidance, and service excellence in diverse work. Lead and worked with Marketing Operations, Quality Assurance and Training teams in varied functions. Conceptualized effective designs needed for internal contests, developed campaigns and strategies, accomplishing measurable results of retention. Ensured caliber standards were met assisting various departments. Mentored, supported and coached immediate and extended team members. Personally selected to mediate, resolve, often creatively, and manage matters on behalf of CEO, Presidents, VPs and other executives via telephone, e-mail and written correspondence collaborating with legal teams when needed. Prioritized and managed regulatory (i.e. FCC, BBB, Attorney General, DOJ, etc.) issues supplying thorough resolution to ensure business complies with legal needs while building strong relations with customers and regulatory entities.
Continental airlines, City Ticket Office Representative
Seattle, WA | 1990 - 1994
Often autonomously, managed Seattle and Bellevue ticket offices. Built and cultivated client relations surpassing office sales goals. Managed client needs with stellar service and personal touches throughout. Uniquely displayed advertising in offices. Operated reservations, individual and group ticketing. Managed city ticket office audits in west region. Administered and trained airport control/manifest position on contract for Thai International and Japan Airlines. Worked closely with all flight operations and vendors. Directly maintained positive business relationships with each carrier. Exceeded expectations of passengers and business working as airport sales and gate agent in high pressure and irregular operations, ensuring all tight deadlines are met working close with pilot and flight crew.