Thomas Darby's Resume
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Thomas Darby's Resume

Thomas Darby

A highly interactive individual with a strong work ethic and a responsibility to maintain high standards of health and safety for all campers. A fun-loving Camp Counselor dedicated to participating in activities, monitoring attendees' behavior and communicating with parents and guardians regarding the camp experience.

47 Griffin Ave
Hampden, ME. 04444
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EXPERIENCE

Dairy Queen, Old Town, ME. — Cashier
04/2015 - 06/2016
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners, and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Susan L. Curtis Foundation, Stoneham, ME. — Youth Development Specialist
06/2018 - Present
Observed safety protocols to minimize accidents.
Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
Assisted kids in developing skills essential to becoming independent,
contributing citizens

Walgreens, Gorham, ME. — Customer Service Associate
08/2018 - Present
Achieved high customer satisfaction scores by de-escalating complaints quickly.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Educated customers on special pricing opportunities and company offerings.

EDUCATION
Hampden Academy, Hampden, ME.— High School Diploma
09/2015 - 05/2017

University of Southern Maine, Gorham, ME. — Currently Enrolled
08/2017 - Present
Bachelor of Arts (B.A.) in Psychology Candidate (Expected graduation May 2021)
Dean's List Fall 2017, Spring 2018, Spring 2019, Fall 2019


SKILLS

Issue resolution

Program coordination

Task delegation and
prioritization

Effective communication

High-energy attitude

Organizational strengths

Technologically savvy

Customer service

Child supervision

ACTIVITIES AND HONORS

PVC All-Academic Conference in Track for four years

New England Championships Qualifier for Track

Volunteer Summer Track Coach

Musician for Ten Years

Volunteer Music Mentor at Band Camp


LANGUAGES
English, Simplified Chinese