Technical Writer
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Technical Writer

Portfolio / Work Samples:
? ------------/open?id=18HPSuaG-VRn-MjiQQ2-X2qBORwTJtKNW ? Google Maps API step-by-step tutorial
? ------------/open?id=16g7Pv9Z7ku8yHalwQAu6Dfsa_tRklfXo ? Graphical Post-Deployment guide for Windows systems
? ------------/open?id=1JKrtUj0SFhw8ZG9xuPBqjpngfDyVCx9d ? Marketing Ad Sample
? ------------/open?id=13De2fnsN5s8HEU_57GGcC6AAHMjH5u8z ? The rest of my samples

? ------------/channel/UCvPxkLpIguyNxpr8UUlUQeg ? My YouTube channel which already received more than 100,000 views, where I explain essential technical aspects of Forex VPS, Forex itself, and its algorithmic trading robots on a MetaTrader 4 platform
? Unfortunately, my website is temporarily down waiting to be fixed, but I found a cached version on ------------: ------------/web/------------1/------------/ . It's entirely designed, developed, and written by me in Joomla! CMS / PHP / HTML / JS / CSS. Please forgive any visual inconsistencies in ------------ version - it is only partially cached.


Professional Attributes:
? Seasoned Technical/UX/CX Writer skilled in creating content for Financial, Technological, Retail, Marketing, Musical, Humanitarian, and Medical industries
? Broker-Dealer environment / Securities and Banking experience (5+ years)
? Familiar with Securities products and Broker-Dealer work environment / workflow
? Over 10 years of experience producing a broad range of high-quality documentation, including: user manuals, guides, help, Wiki, API/SDK Documentation, RFPs, Proposals, Policies and Procedures, compliance documents, Web content, video tutorials and more.
? Creative Consumer-end writing in areas of Marketing, Finance and Technology
? Significant experience in API documentation and technical illustration
? Experience with Salesforce administration and customization
? Experience working in Amazon AWS cloud environments
? Experience working in Big Data environments
? Experience with MS SharePoint and various Content Management Systems (CMS)
? Clear and concise user-friendly document style with emphasis on graphic instructions.
? An entrepreneurial self-starter and self-learner with superior communication, interview, and presentation abilities, interpersonal skills, and friendly personality.
? Familiarity with Chicago Manual of Style and Microsoft Manual of Style.
? Excellent MS Word and PowerPoint skills
? Practical knowledge of programming and debugging in C++, JavaScript, VBScript, HTML, Markdown, XML, XSLT, XSLT-FO, CSS
? Experience with Network, OS, and Software / Applications security testing and audits
? Skilled in audio/video creation and editing software such as CamTasia Studio, Adobe Premiere, Sony Vegas
? Strong SOP / FPD document creation experience
? Experience in Information Security, Governance, Regulatory, IT Policy and Infrastructure documentation
? Experience documenting Data Dictionary and Business Rules
? Understanding Data Management systems and Databases
? Understanding of Hadoop and Microsoft Azure Big Data solutions
? Experience with content design / web page layout
? Experience in Data Modeling
? Experience with XML, XSLT/XSLT-FO templates and XSD Schemas
? Experience running and implementing PPC, CPA, and other marketing / advertising campaigns
? Experience working with analog and digital Audio, Video, multimedia equipment and applications
? Outstanding technological skills. Adept with editor programs and content management systems
? Adaptive to various work environments and able to work independently, as part of a team, or in leadership positions.


Development Environments:
Microsoft Office, Publisher, FrontPage, Visio, Adobe Creative Suite, Acrobat, FoxIt PDF Tools, HelpNDoc, RoboHelp, Frame Maker, Microsoft Help Workshop, Microsoft SharePoint, Swagger, DITA-OT, SnagIt, CamTasia Studio, Adobe Premiere, Sony Vegas / DVD Architect, Joomla!, Drupal, WordPress, Wiki, ServiceNow, Amazon AWS, Atlassian Jira & Confluence, Oracle Applications, Pega Knowledge Management, MuleSoft, VMWare, Virtual Box, Hyper-V, AutoCAD, WEBTRENDS® Enterprise Suite, Microsoft Site Server, Eclipse IDE, ® XML Editor IDE, Stylus Studio, Altova XML Spy, J4L FO Designer, Rational Rose object modeler, MQL4, Meta Trader 4, LAMP, XAMPP, PHP, Microsoft .NET, Visual Studio .NET, Microsoft Visual Basic, Microsoft Visual InterDev, Microsoft Visual SourceSafe, Microsoft Visual C++, Borland C++, Nessus, Ethereal, SWIFT, SWIFT Net Link, SWIFT Alliance, Turbo SWIFT, Platinum ERWin, ER Studio, DB Visualizer, Borland/Microsoft PC Assemblers, Perl, Waterloo Maple V, Watcom Pascal, .NET, ADO / ODBC, DB-Library SDK, ActiveX, COM, DCOM, HTML, Markdown, XML, XSD Schemas, XSL(T), XSL(T)-FO, CSS, JavaScript, jQuery, Ajax, ASP, DAO, RDO

Platforms:
Windows, Android, Linux, UNIX, MS DOS, Mac OS.

Databases:
Microsoft SQL Server, Microsoft Access, Excel, MySQL, Sybase, Oracle

Web Servers:
Microsoft IIS, Apache AES


Professional Experience:
FOUNDER, Domains Alliance June 2011 – Present
WEBMASTER, GRAPHIC, CONTENT, & TECHNICAL WRITER
? Website front-end design and development from the ground up using Joomla! CMS framework with UE Studio, Top Style Pro, Corel Paint Shop Pro, TechSmith SnagIt, CamTasia Studio, Sony Vegas, Adobe Dreamweaver, Premiere Pro, PhotoShop, Illustrator and Fireworks
? Configuring and working in LAMP and XAMPP environments
? Writing unique content that conforms to individual technical topics, graphic creatives, user expectations, and the overall website’s mission
? Writing and documenting JavaScript applications & AJAX/JQuery modules and plugins for the Joomla! CMS
? Participating in shared development projects via Git and MS Visual Source Safe
? Writing API (including REST and JSON API) code and MuleSoft Mule Design tutorials and documentation on behalf of other clients
? Evaluating all company API documentation for future development
? Assisting with installing, creating and updating client ServiceNow and Wiki CMS infrastrastructures
? Assisting clients with Drupal, Joomla! and WordPress websites
? Assisting clients with online marketing campaigns and website statistics
? Conducting and assisting with IT forensics and network security researches with Kali Linux, Nessus, NMap, OSForensics, Forensic Toolkit
? Updating Microsoft SharePoint portals
? Partially developing back-end Online Help portal using Help N Doc, Visio, MS Publisher, XML Spy, Syntext Serna, HTML, XML, CSS
? Administering FTP, Apache Web & MySQL servers under Linux hosting systems.

IBM, Armonk, NY May 2018 – September, 2018
XML / XSD / XSL / XSLT-FO DEVELOPER & TECHNICAL WRITER
? Performing feasibility studies for new tools and IDEs - ® XML Editor, Stylus Studio®, FO Designer
? Developing document report templates for International Global Finance operations
? Developing XML query dataset prototypes from legacy DB2 databases
? Developing XSLT template to transform raw XML files
? Developing XSD Schema to be used for XML report query validation
? Customizing command line Apache FOP XSL-FO post-processor for use with non-standard fonts
? Developing XSLT-FO-based templates for generating customer-centric PDF reports
? Creating new Wiki templates and content for the new XML-based report system
? Creating new ServiceNow article hierarchy and updating its content
? Creating and Updating content in Jira / Confluence
? Documenting requirements, IT Policy, API documents, standards test plans, instructional and reference materials of the new system tailored to the specific needs of Global Financing Applications, Sales and Business Operations, and Text Manager Teams
? Documenting Oracle Applications modules for IBM internal users
? Writing Business Case and other specific documents
? Providing help and support for XML-based technologies
? Participating in shared projects using IBM Notes, GitHub, Box, and Slack


Tiffany & Co., Parsippany, NJ April 2017 – November 2017
Sr. SYSTEMS ANALYST TECHNICAL WRITER
? Creating an SCCM Task Sequence for a Windows 7 & 10 OS Domestic and International deployment images
? Designing, assembling, and configuring retail Windows 7- and Windows 10-based Point-Of-Sale (POS) systems
? Conducting and documenting Windows workstation security audits using OSForensics, Forensic Toolkit
? Participating in design, configuration, and relevant documentation of Microsoft Azure cloud-based Big Data and analytics systems
? Sitting down with SMEs and gathering the content
? Translating the content into detailed standard operating procedures and functional procedure documents
? Creating illustrative annotated graphics and multidimensional images for documentation in Adobe Suite, TechSmith SnagIt and other tools
? Identifying and implementing standards and process improvements for administration guides, user guides, release notes, installation guides, SDK and API user guides.
? Documenting requirements, Application Programming Interface (API), test plans, instructional and reference materials of a system tailored to the specific needs of Tiffany Global Administration Team.
? Maintaining meeting agendas, meeting minutes, and system development changes logs
? Authoring IT Policy documents, BIOS configuration, Task Sequence Deployment, Workstations, Point-Of-Sale (POS) systems Custom software, Troubleshooting, Windows 10-specific usability guides on multiple mobile and desktop devices for Tiffany & Co. IT departments world-wide
? Documenting Changes, Design, Build and Run processes for the global IT company infrastructure.
? Creating and maintaining Microsoft SharePoint sites
? Creating and Updating content in Jira / Confluence
? Creating new content, HTML templates, and maintaining existing articles in ServiceNow and Pega Knowledge Portal CMS–based Global IT Operations Knowledge Base.

PARTNER / CEO, X-FX, New York, NY May 2014 – December 2016
TRADING SYSTEMS DEVELOPER & TECHNICAL WRITER
? Authored and designed CONSUMER-CENTRIC Finance Marketing booklet brochures for partner organizations.
? Developed educational / instructional screencast video materials for traders using Camtasia Studio, Sony Vegas, Audacity, and Adobe Audition for filters and format conversion (see a sample on https://youtu.be/e8oIS752Q1I - viewed more than 100,000 times organically in a few months).
? Developed market indicators and electronic Expert Advisors (EAs) / robots for automated trading in MQL4 (specialized C/C++ market API libraries).
? Performed Technical and Fundamental market analysis as well as detailed research of tools for Asset Management in Forex, Binary Options, Commodities, and Stock markets
? Used StrategyQuant Quant Analyzer with live and backtest strategy reports for advanced Monte Carlo and Money Management simulations, What-If scenarios, custom performance metrics and possibilities of improvement.
? Authored Payment System API Reference in conjunction with SDK documentation.
? Utilized Swagger UI to document REST API interfaces
? Set up and ran Amazon AWS cloud-based Windows 2012 Server VPS environments for MetaTrader 4 Trading platforms.
? Participated in shared projects using Git
? Created and updated ServiceNow and Wiki infrastructures

Simplicato Inc., New York, NY February 2009 – December 2011
INFORMATION DEVELOPER / SUPPORT ENGINEER
? Developed new Online Support Portal on the phpHelpDesk platform
? Wrote hundreds of tutorial and online help articles in the knowledge base and support portal for all new and existing products
? Wrote online Administrator's Guide
? Wrote online and printable User's Guide for new and existing products with RoboHelp
? Updated existing and wrote new API/SDK help articles for new and upgraded systems
? Developed support content within the Media Wiki platform
? Maintained and updated the existing Wiki knowledgebase
? Conducted forensic anti-spam IP-Audit and MX records research for new accounts
? Administered Linux client infrastructure
? Wrote System Requirement Specifications (SRS) brochure in OpenOffice
? Participated in shared projects design using PHProjekt, phpCollab, and Mantis bug tracking and source control software

Thomson Reuters, New York, NY January 2008 – January 2009
DIGITAL MEDIA PRODUCER | DATA PRODUCER
? Writing up graphical setup instructions and procedures for freelancers and contractors
? Importing/Exporting Data into various formats from system-specific databases
? Updating Thomson/Reuters web portal before, during and after live webcast events
? Customizing Salesforce applications

Vakif Bank, New York, NY August 2005 – October 2007
TECHNICAL WRITER | SYSTEMS DEVELOPER
? Conducted ethical hacking and Network packet analysis using Nessus and WireShark
? Conducted detailed IT and OS audits, security / penetration testing, and authored Bank IT Systems Audit reports.
? Designed, created, managed, and maintained the bank’s website with Dreamweaver, Photoshop, PaintShopPro, Fireworks, FrontPage, HTML, CGI, JavaScript, PHP, MySQL.
? Organized and conducted user training for new Software and hardware for bank employees and contractors
? Authored all project documentation and diagrams
? Authored and maintained Policies and Procedures Manuals for IT, Credit, Trading, and Accounting departments
? Authored Regulatory, Information Security and Governance documents for internal and external auditing
? Designed, created, and produced presentation materials, including online content, for auditing purposes and internal use
? Created requirements and specifications documents for SWIFT system upgrades
? Copyediting and Proofreading: reviewed and corrected drafts of other departments’ documentation, audit-specific materials for standard style and consistency without changing technical or factual accuracy.
? Tracked deliverables, schedules, and resource requirements.
? Facilitated movement of electronic resource content files, builds, backups between team members across Windows, Linux, Unix and Internet platforms as well as outside vendors.
? Authored corporate, financial, and technical/API user guides
? Authored Help, and online publications as necessary, including technical articles, email blasts to clients, and corporate identity materials.

Meltzer/Mandl Architects, New York, NY August 2004 – July 2005
SYSTEMS DEVELOPER | WEBMASTER
? Developed an online manual on AutoCAD custom API for structural engineers using Adobe Frame Maker and Microsoft Help Workshop
? Completely redesigned the ------------ website
? Performed special setup, administration and support for AutoCAD users
? Provided System Support for new and legacy systems

Tristate Telecom Inc., Brooklyn, NY February 2004 – August 2004
TECHNOLOGY CONSULTANT / MARKETING DIRECTOR
? Upgraded the company’s old IT Infrastructure, and transitioned it to the new Everest ERP system
? Redesigned the company logo in Adobe Illustrator
? Designed new company document templates, envelopes, and bar code stickers
? Wrote System User's Guide, Installation Guide, and Administrator's Guide
? Created extra Everest ERP help topics in *.chm format with Microsoft HTML Help Workshop
? Produced Sales Reports with Crystal Reports 9.0
? Installed, administered, and customized Salesforce servers and clients
? Designed and managed Marketing publications/posters/graphics for company catalogs/newsletters/faxes/E-Mails.
? Updated Web Portal content daily, using Dreamweaver, FrontPage, UEStudio, and Composer.

Dime Savings Bank, Brooklyn, NY September 2002 – November 2003
SYSTEMS DEVELOPER | TECHNICAL ANALYST
? Graphically documenting Command On Demand antivirus deployment tools for bank IT administrators in different branches
? Documenting Product Comparisons brochures using MS Word, Publisher, and OpenOffice Writer.
? Documentation / Diagrams of project plans / Summary of integration with existing systems using Paint Shop Pro, Visio, and MS Publisher
? New Software and Hardware Cost/Benefit analysis papers for bank officers and executives.
? Authored IT Policy documents
? Conducted network penetration testing and ethical hacking using Nessus and NMap

Prudential Financial, New York, NY November 2000 – December 2001
PROGRAMMER ANALYST
? Complete front-end design and implementation of PRUFN.COM Framework Registration subsystem
? Development of front-end templates for ------------
? Design and implementation of CSS and XSL style sheets for ------------
? Complete Project Documentation in MS Word, Visio, and Help Workshop
? Data Modeling with ERwin, ER/Studio and Rational Rose
? Testing and debugging the complete system
? System Support

Financial Times Interactive Data, New York, NY March 2000 – November 2000
PROGRAMMER / ANALYST | TECHNICAL WRITER
? Complete front-end system design and implementation for Dividend Cusip Cross Reference Index Pricing System and DCCR Query Visual Basic-based Windows applications.
? Complete Project Documentation and Help authoring using Microsoft Word, Publisher, Visio, and Help Workshop.
? Complete technical and graphical documentation of and support for 4 mission-critical Bond-pricing Visual C++ 1.5 – 6.0 systems.

Financial Planning Interactive, Securities Data Publishing, New York, NY February 1999 – March 2000
CONTENT DEVELOPER | SYSTEMS ANALYST
? Maintained existing materials and update documents and articles after each product release and change
? Created, developed and edited requirements documents for Software and hardware configuration and implementation.
? Liaised with IT staff and other subject matter experts to collect and interpret information and to ensure quality, timeliness, and correctness of technical document updates.
? Maintained effective and regular communication with project managers


Languages:
ENGLISH, RUSSIAN

Education & Training:
Trinity College Online, Sioux Falls, SD
B.S. in Computer Science
City College of New York / Borough of Manhattan Community College, New York, NY
A.S. IN COMPUTER SCIENCE (WITH HONORS)
MS Visual Basic, MS SQL Server, Oracle, ASP, JavaScript, XML, .NET, SWIFT, Marketing, FOREX, MQL4